eggz

Hi Toto, wow 268hp is not bad rite, especially when stock is only 231.

Like you, I've been pretty lucky with my ride, considering it gets a pretty good trashing very few months at Sepang (going again Apr 7 )

No real problems from the car since day 1. Minor problems

- clicking sound from steering
- squeaking seats and windows
- sticky rear blinds
- driver side window anti-trap

most major thing is changing front windscreen 2 times already due to track days

russo

26th March goers

1) Russo E46 320i
2) Edlee M6
3) Tategoi E60 520i
4) Zag E60 530i
5) Eric E46 320i
6) KJ E46 M3
7) Jude E46 M3

We'll meet at 6.00 and set off 6.30 if there are no violent objections.

Same place at Raffles Marina main road.

Bring some coffee $$$ for the highway cops.

Yankee

All brothers,
Heard so much complaints again PML togther with my own bad experince with PML, are we going "suffer" silently or rather just ignore by PML on our complains? Confronting them individually has little impact, they would give us all the bull and cock stories.We know that we cannot expect a perfect product but how the imperfections were addressed by the rep.
It would be good to arrange for a meeting with BMW in Spore telling them our dissatisfication with their local rep.

Fireplace

Aiyo, have not gotten the chance to sample the booster. In fact, I am more keen to silence the interior of the car (Sound insulation) and perhaps change the exhaust. I find the road noise is rather loud even without run flat. Hmm....my ear must have just grown another ear drum. Very sensitive to sound these days.

With regards to exhaust, I want to know the bhp gain, and whether it is true that it tends to impact low end torque. Hmm..not an expert in this.

Oh well, maybe at the end of the day, stick to current status. don't go change anything any more. Too old to get into the mod bug liao.

Fireplace

I really think meeting PML/BMW in force and raise the issue of service quality may not help much. I am sure PML is not sitting idle and pay no attention to improving service standards. Sometimes, things just can't happen overnight, and if anything to go by, technology and advancement (hence sophistication and complexity) will always be one step ahead of the capability of the ground service staff.

I don't envy the top guy sitting at the after sales service chair, and I believe that is probably the hottest chair at PML. Still dont know why Robert quits, and the next person taking over must be willing to stand in front of rows of firing squats everyday. That poor guy probably will not have a single good work day to feel good about. I do emphatize with their stress and frustrations as well.

Having said that, I dont think we, as consumer, should sit quiet and not stand up for our consumer's rights. Thinking about the frustrations I have, I hope to learn to be a more productive and constructive "complainer", and perhaps help them with suggestions, solutions and options. In addition, need to try to be fair and reasonable as well.

For them, what they should do is to rethink about their cost struture and perhaps set aside more budget for service recovery initiatives, until such time when they can get their act together and catch up with the capability.

I do feel bad for them but I owe it to myself to get what I think is satisfactory. It's a tough business to be in the service sector. I know, I am in one myself.

Edlee

PML will never change; not when all the Old Hands are still there. Not when they keep hiring third grade foreign workers in the backroom. The Westerners can't do much. They sit up there thinking there are afew hiccups, but nothing major. And when there is some official complaint, they'll probably be saying something like, "here we go again, the ugly Singaporean; always expecting the moon; can't live with such small issues; faggarts!!!". I really pity the handful who are really good at what they do at PML. They live with the stigma and get shouted at and scolded by customers who have already been let down by others.

Like I mentioned; if this last attempt by PML and BMW doesn't work, PML can kiss my ass goodbye. I'll probably keep the M6 but the E46 and E60 WILL go. Last I heard they have now decided to change the cylinder head. After two years of my nagging they finally decided to do something about the hardware.

Lets wait and see. I don't think I'll spend so much on European makes anymore. If I do change, it'd most probably be a Jap brand; either Honda or Nissan. Like I mentioned many times before; I'll just quit; not even a murmur will be heard. Everytime I get frustrated with PML these days, I'll just think of GShock88. GOD bless his soul.

Stranger

I personally do not have major issues with the car but I had *big big* issues with some of the CSA's. To the extent that I pushed my sister to look else where even though she quite liked the 5 (except that it's all over Singapore now).

I pushed her back to Audi; went with her to try out the A6. The car doesn't drive as well and noisy at moderate rev and no xenon; however, it's quite a bit of gadgets like the 5. Most of all, she has had very good service and relationship with the workshop. Every single complaint she had was addressed properly and patiently.

Edlee

Wah Russo; 2 X M3? Looks like you and Eric are the only company my Jr will have. So whats the plan when we get to Malacca? Chicken rice balls again? Anything there that's different?

russo

Thats sad but true. The 3 smallest cars of the group. But we're all going up to clear carbon together right?

Yeah I got to get some other Ms to go too. Can't let you take all the glory and be the sweeper all the way you see.

Don't know where else to go except for chicken rice balls. Heck, don't even know if I still remember how to get there. Anyway we only eat there once a year so it ain't so bad. Unless you got some other ideas...

Edlee

Fishing?