SENCOM Communication Issues - 5Series.net - Forums

E61 Touring Discussion The touring is also known as the wagon version of the 5 series.

SENCOM Communication Issues

Old 12-20-2018, 08:14 PM
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Default SENCOM Communication Issues

I bought the sencom wiring loom a little over a week ago to address my hatch issues. Initially I contacted them about US shipping, confirmed as they responded almost instantly then placed an order and paid via PayPal. I replied again and requested the items be mailed out as soon as possible - my car is in the shop, taken apart awaiting parts. They replied that they hope to ship it next day...that was the last communication reply that I got.

I get that itís getting close to holiday season, but itís been a week - neither of my further emails in regard to the tracking number have been answered.

Anyone have any communication issues with them? I saw a phone number on their page, but my conversational german is nill, so I suspect they rely on google translate for emails.

Thoughts?
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Old 12-24-2018, 04:27 AM
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I went back and forth with them by email a few times when I purchased my kits, they seemed to be fairly responsive. Shipping was by DHL and it took about a week. Might be slow due to the holidays?
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Old 12-24-2018, 01:26 PM
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More than likely it's stuck in customs.
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Old 12-24-2018, 01:50 PM
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They were on holiday, the wiring was shipped today. I ordered all three wiring looms.
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Old 01-13-2019, 03:25 AM
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Let us know how it goes when you install the splices. I've done this - if you have any questions just ask.
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Old 01-13-2019, 08:12 AM
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Originally Posted by gman6262 View Post
Let us know how it goes when you install the splices. I've done this - if you have any questions just ask.

thanks! Already had a shop take care of it along with pcv and ccv. Itís been quite a money pit.

in the last year I replaced vcg, pcv, ofhg, ocg, wp, thersmost, hoses, accessory belt, pulleys, oil pan gasket, rebuild manual shifter assembly with new bushings... probably a ton of other stuff Iím forgetting and now this.

Happy e61íing all !!
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