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EUROREV...HORRIBLE SERVICE

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Old 07-21-2009, 03:24 AM
  #21  
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My Ride: I have a 2007 Black Sapphire BMW 530i with SMG. It has the auburn interior, has PDC, Sports Package, Premium Package, rear automatic sunshades with manual side sunshades, 35% black tint, Upgraded angeleyes from Angelibrights, and Logic 7 Sound System
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UPDATE: John called me last week and he called up miro and got the wheel cap for me. I got it on Saturday and the fitment was perfect and everything worked out in the end. The problem was resolved. Thanks John!
Old 07-21-2009, 06:22 PM
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Originally Posted by houbmw' post='948716' date='Jul 21 2009, 07:24 PM
UPDATE: John called me last week and he called up miro and got the wheel cap for me. I got it on Saturday and the fitment was perfect and everything worked out in the end. The problem was resolved. Thanks John!
Congratulation for your happy ending. Wish all case like this.
Old 07-22-2009, 11:55 AM
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Originally Posted by imposss' post='947822' date='Jul 20 2009, 04:50 PM
I've had some problems too, I bought carbon interior from them and recieved it broken, I try to contact them but without succes. So I spent 600$ for nothing it sits at my garage.
Not good. Very sorry to hear that. Perhaps John from EuroRev is reading and can rectify this.
Old 07-22-2009, 12:15 PM
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Originally Posted by houbmw' post='948716' date='Jul 21 2009, 07:24 AM
UPDATE: John called me last week and he called up miro and got the wheel cap for me. I got it on Saturday and the fitment was perfect and everything worked out in the end. The problem was resolved. Thanks John!

Everyone deserves a 2nd chance. I think John at Eurorev should get one. Great job in resolving the issue with OP.
Old 07-22-2009, 12:17 PM
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Whew..... glad this all worked out. I don't know John, but he's been really helpful through PM's.
Old 07-22-2009, 12:21 PM
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Originally Posted by theXman' post='950482' date='Jul 22 2009, 01:15 PM
Everyone deserves a 2nd chance. I think John at Eurorev should get one. Great job in resolving the issue with OP.
Just IMHO, but a problem like wheel caps should not take 10 days to rectify, period. Also, I have clients I speak to regularly as well, and when there's an issue I send them a quick email or give em a call to let them know the status, not that hard and you'd be surprised how long people will wait happily IF yoou update them and let them know you are not ignoring them and have not forgotten them. (good thing I'm local, huh?)
Old 07-22-2009, 02:53 PM
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My Ride: I have a 2007 Black Sapphire BMW 530i with SMG. It has the auburn interior, has PDC, Sports Package, Premium Package, rear automatic sunshades with manual side sunshades, 35% black tint, Upgraded angeleyes from Angelibrights, and Logic 7 Sound System
Model Year: 2007
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John is not the problem...its Vincent and Eurorev
Old 07-22-2009, 03:01 PM
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Originally Posted by PraiseTheLowered' post='942601' date='Jul 14 2009, 11:00 PM
well when you can show up and punch a guy in the face he is more inclined to do right by you

TFF! +1
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