Umnitza vs. Trinity (Bodykits)
02-02-2010, 12:44 PM
#41
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My Ride: 2004 530I Black Saphire
Thanks guys for all your kind words!
We do get it from the same people in China, but there is a difference in how we ship, our customer service, and our FITMENT really seems to be better than Umnitza.
I'm not sure how we quoted you $150, but it's $60 for business address and $90 for residential address. Thank you.
sideskirts that I got from Umnitza are too short
We do get it from the same people in China, but there is a difference in how we ship, our customer service, and our FITMENT really seems to be better than Umnitza.
I'm not sure how we quoted you $150, but it's $60 for business address and $90 for residential address. Thank you.
sideskirts that I got from Umnitza are too short
lumma bumper was 549 for pick up or 699 shipped.
02-02-2010, 12:54 PM
#42
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My Ride: 2006 titanium silver metallic
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Cold Weather Package
I still don't understand how Trinity can have better fitment on the exact same part. It's the same part, same mold, same manufacture, how can you claim to have better fitment?
02-02-2010, 12:57 PM
#43
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well howitzer ordered the rep m5 skirts from Umnitza and said it was too short
I ordered the rep m5 skirts from Trinity and they are also short
Its the same kit so if one vendors rep kit has a flaw, chances are since they are from the same mold the other will have it too as mine did
02-02-2010, 01:03 PM
#45
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its also possible that the skirts have had multiple mold runs and one batch came out a tad shorter than the others
my father does this in his other business and i see it happen quite a bit, its what happens on limited run injection moldings
my father does this in his other business and i see it happen quite a bit, its what happens on limited run injection moldings
02-02-2010, 01:04 PM
#46
Former Vendor
If you get them from the same place, fitment is going to be identical. The Factory isn't going to make one set that doesn't fit for us and one that does fit for your supplier. That's just plain silly. Just look at PraiseLowered's posts and you'll see it isn't an "umnitza" issue neither is it a "trinity" issue.
As for customer service, every customer that is local to you raves about you. One interesting caveat is the same 5 guys pop in on every thread for Trinity...nevertheless, I have respect for your business. And, every customer local to us raves about our bumper quality as well as my guys at the shop for their customer service and care. We ship same or next business day and reply to every inquiry, email, and of course phone calls and take the time to talk each customer through everything they want to get - include offering the best price around.
Finally, there is a very important point people should be aware of, we are not a body shop/facility. Unlike your ability to install the parts, we have to rely on the quality installation at the shop of choice (sometimes they are great, sometimes they are not so great), you've even installed parts for our mutual customers that ordered from us but visited your shop.
So, the customer has many options, and there is no need to let this go any further other than to say, thank you all for your support.
SocalBimmer: I'm sorry you had a less than perfect experience. If there is anything we can do for you, please don't hesitate to email or PM us.
02-02-2010, 01:08 PM
#47
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Since you opened the can of worms...we've always been cordial, let's keep it that way.
If you get them from the same place, fitment is going to be identical. The Factory isn't going to make one set that doesn't fit for us and one that does fit for your supplier. That's just plain silly. Just look at PraiseLowered's posts and you'll see it isn't an "umnitza" issue neither is it a "trinity" issue.
As for customer service, every customer that is local to you raves about you. One interesting caveat is the same 5 guys pop in on every thread for Trinity...nevertheless, I have respect for your business. And, every customer local to us raves about our bumper quality as well as my guys at the shop for their customer service and care. We ship same or next business day and reply to every inquiry, email, and of course phone calls and take the time to talk each customer through everything they want to get - include offering the best price around.
Finally, there is a very important point people should be aware of, we are not a body shop/facility. Unlike your ability to install the parts, we have to rely on the quality installation at the shop of choice (sometimes they are great, sometimes they are not so great), you've even installed parts for our mutual customers that ordered from us but visited your shop.
So, the customer has many options, and there is no need to let this go any further other than to say, thank you all for your support.
SocalBimmer: I'm sorry you had a less than perfect experience. If there is anything we can do for you, please don't hesitate to email or PM us.
If you get them from the same place, fitment is going to be identical. The Factory isn't going to make one set that doesn't fit for us and one that does fit for your supplier. That's just plain silly. Just look at PraiseLowered's posts and you'll see it isn't an "umnitza" issue neither is it a "trinity" issue.
As for customer service, every customer that is local to you raves about you. One interesting caveat is the same 5 guys pop in on every thread for Trinity...nevertheless, I have respect for your business. And, every customer local to us raves about our bumper quality as well as my guys at the shop for their customer service and care. We ship same or next business day and reply to every inquiry, email, and of course phone calls and take the time to talk each customer through everything they want to get - include offering the best price around.
Finally, there is a very important point people should be aware of, we are not a body shop/facility. Unlike your ability to install the parts, we have to rely on the quality installation at the shop of choice (sometimes they are great, sometimes they are not so great), you've even installed parts for our mutual customers that ordered from us but visited your shop.
So, the customer has many options, and there is no need to let this go any further other than to say, thank you all for your support.
SocalBimmer: I'm sorry you had a less than perfect experience. If there is anything we can do for you, please don't hesitate to email or PM us.
Im happy with the rep skirts regardless of them being a little short 99% fitment at 50% off is a good return IMHO.
I dont think its very fair to state Trinity's Kit is superior, when its the same thing. I do have experience with their customer service and they bend over backwards to help out, Joe is stand up on that.
Right now there is an exact rep mtech front bumper that sparrowtek has in the vendor classifieds, if either umnitza or trinity can get this it will complete the full kit now
02-02-2010, 01:15 PM
#48
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The obvious difference is customer service.
Joe and Nerwyll will put the time in to answer your questions
and follow up on their sale. Plus there hasn't been any complaints
on Trinity's customer service which for me goes a long way.
Unfortunately, i cant say the same for Umnitza's customer service.
See for yourself and search for Umnitza, and there are threads with
unhappy members in regards to their customer service.
They might carry the same product, but they dont provide the same
consistent customer service.
Joe and Nerwyll will put the time in to answer your questions
and follow up on their sale. Plus there hasn't been any complaints
on Trinity's customer service which for me goes a long way.
Unfortunately, i cant say the same for Umnitza's customer service.
See for yourself and search for Umnitza, and there are threads with
unhappy members in regards to their customer service.
They might carry the same product, but they dont provide the same
consistent customer service.
02-02-2010, 01:19 PM
#49
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The obvious difference is customer service.
Joe and Nerwyll will put the time in to answer your questions
and follow up on their sale. Plus there hasn't been any complaints
on Trinity's customer service which for me goes a long way.
Unfortunately, i cant say the same for Umnitza's customer service.
See for yourself and search for Umnitza, and there are threads with
unhappy members in regards to their customer service.
They might carry the same product, but they dont provide the same
consistent customer service.
Joe and Nerwyll will put the time in to answer your questions
and follow up on their sale. Plus there hasn't been any complaints
on Trinity's customer service which for me goes a long way.
Unfortunately, i cant say the same for Umnitza's customer service.
See for yourself and search for Umnitza, and there are threads with
unhappy members in regards to their customer service.
They might carry the same product, but they dont provide the same
consistent customer service.