puma case open, and dealership still doesnt know whats wrong
and if they extend my warranty out
06-19-2012, 06:11 PM
#22
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My Ride: Jet Black '05 545i, Sport/Premium Pkg, Steptronic, Adaptive Xenon, Nav, L7, Blue2th, PDC,
Glad to hear there just may be light at the end of this very dark tunnel for you. The vast majority of dealers are very reputable but, with that said there are a few (not many) that are far from it. I'm not implying your dealer is inept, but in my opinion they sure dropped the ball on this one, and good call contacting BMW NA. I believe in doing so prompted the dealers to finally call you back with the update. BMW NA = loyal, dealers = hit 'n miss. Good luck
06-19-2012, 10:17 PM
#24
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Thought this might amuse you guys.....went to work and came out with an email from the guy that sold me the car saying "what are you up to christyna????? And a vmail from him saying "what are you up to?" And this was the original dealer...this guy has always kept in touch when i go in there but mmmmh a light must have been sparked for him to contact me outa no where
06-20-2012, 10:06 AM
#26
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I would ask them to contact BMW directly. As a CPO vehicle BMW will be very loyal to you as a consumer. The rep will likely get your issue resolved. At this point you have to suspect either a fan issue or something far more severe such as an issue with the head. If financed, you may also request a collateral swap for a new vehicle of similar value.
Sometimes a just gotta call home and tell 'em baby's misbehavin
06-20-2012, 11:52 AM
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My Ride: 2008 BMW 535xi Purchased 2/2011Sapphire Black MetallicNatural Brown LeatherPremium, Sport & Cold Weather
06-20-2012, 01:21 PM
#29
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My Ride: 2006 550i, 1984 Mercedes Gelandewagen
... rasmussen called!!!!! He said they have been able to get my car to overheat on demand now and that also there is another car in colorado that is having this same issue...... Sooooo theyve decided to replace my DEM DME he said he just sent a request just waiting on the approval. So is this in my favor? Is this a good fix?
06-20-2012, 01:50 PM
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My Ride: 2008 550i Sport
