Did it even have them push button windows where you don't got a use a crank??

 

Maybe they should supply Lexus cars. That way the quality defect costs on the loaners would be zero until the year 2021. Imagine the experience of the relentless pursuit of quality and numbness, each time you service your bimmer.

CVT Benhogan

 

I hope they dont cut that here... otherwise I wont want go go there for servie any more

 

My dealer (Circle BMW in NJ) usually gives me an X5 or 530i, sometimes I have gotten a 330 or X3 and even a roadster.

 

Did you give it a wash and a wax before returning that baby.

 

I'm in a Charger Hemi navy blue, tan leather...it's almost as thirsty as my car. Moderate Detroit fun though.

Ray Hull

 

'

I used to live down the road from those jokers there. I never even bothered going there to look because everytime I would drive by I saw a 5 parked next to a Ford Fiesta.

Try Prestige up in Upper Saddle River. They seem to have a little more class.

Again you are in Jersey. The most screwed up state in the US. :thumbsdown:

 

Without a doubt Prestige BMW is the WORST dealership out there. My M3 was in for repair an astonishing 36 times in 3 years. They did not do a single repair that did not have to be redone at least once. One time they changed my soft top. I put the roof down to drive the car home and the entire thing ripped. Their service department is horrible and the Service Manager, Tony, may just be the most annoying person on the planet. One time they gave me a Mini as a loaner while my drivers seat was being replaced for the 4th time. The day the car was ready the SA called me every hour wanting to know when I was going to return the loaner because a potential customer was interested in buying it. Oh and let's not forget BLATENT RIPOFFS while we're at it. I took the car there for a routine oil service. The SA told me that it's BMW's policy not to reset service indicator lights after oil service unless the car is given a $270 inspection!! I was shocked and took the car to Park Ave. 45 minutes later, the work was done, the light reset and I was a mere $60 poorer.

When my lease was almost up they called me about getting into another car. I told them that they would have to beat my best deal by at least $200/month. That's how much it was worth for me to go to another dealer.

Another lovely story about them happened at the NY Auto Show last year. They had a brand new E60 M5 on display at the BMW booth. One of the people working there was a salesman from Prestige. I asked him about cost, delivery, etc. He told me, and I quote "wait on line for it buddy" True graciousness from someone who sells cars for a living. Anyway, if there is anyone looking for a BMW, even if they live next door to them, STAY AWAY FROM PRESTIGE.

 

Good to hear. I went there to test drive and possibly buy my 5 from them. I just got a very dismissive attitude from the salesperson there, and overall just a bad vibe.

I ended up buying from JMK on Route 22. We'll see how the service pans out there unless you have some input.

 

I used to date someone who lived in Union and had JMK work on my car several times. All I can say about them is that they are exceptional. If they were closer to me I would have bought my 550 from them. Also, if you happen to need parts, the guys who work the counter there are also outstanding. I have been on various BMW chat boards over the past 6 years and have yet to hear one negative thing about them. You made the right choice.