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iDrive doesn't work, please help

Old Jan 5, 2009 | 08:17 PM
  #1  
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My Ride: 2004 BMW 530iA, sport package, premium package
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I've got '04 530i, I have problem with idrive, it doesn't function when you press it, and when you spin it, my car has 70000 miles and it's still under CPO warranty (6 years/ 100000 miles), i went to my local BMW dealer, they checked it, charged me for 1 hour of labor ($125) and said that this is part of cars audio system and not covered under CPO's warranty, estimated repair cost $1100+ parts and labor.

P.S. it is part of audio system, but it still part of other systems, it's part of climate control, its part of tire monitor control, i cant access my car data, i cant see when service is due, and so on and on

Any advise?

Thanks.
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Old Jan 5, 2009 | 08:30 PM
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wow, mine is a CPO, too, and I didn't know that wasn't covered. What a rip.
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Old Jan 5, 2009 | 08:32 PM
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Covered

In general : The Certified Pre-Owned BMW Limited Warranty is designed to protect owners from defects in materials and workmanship on covered parts and components. The broad coverage includes the parts and systems listed below except where specifically noted in the "Not Covered" section of The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (available for examination at your BMW center):

Engine
Automatic/Manual Transmission
Final Drive Assembly, Propeller Shaft(s)
Front Suspension
Rear Suspension
Steering
Brakes
ABS Brake System
Electrical <------------------------------------------- Isn't that iDrive?
Air Conditioning/Heating System
Cooling System
Interior/Exterior <---------------------------------- Isn't that iDrive, too?
Fuel System


Not Covered

Upkeep Items
Maintenance; engine, transmission, and body adjustments; wheel alignment, balancing or rotation; wiper blade inserts; engine drive belts; spark plugs; filters; fuses; all batteries; all hoses and clamps (except air conditioning and power steering); oils, lubricants, fluids, refrigerants and coolants (except as required in the course of a covered repair); brake pads and rotors; brake shoes and drums; manual transmission clutch assemblies; suspension dampers (shock absorbers/strut elements); exhaust systems; tires.

Wear and Tear
All wear and tear items as defined in The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (including all suspension parts and components).

Body and Interior
Paint; glass; headlamps; bulbs (except instrumentation); mirrors; lenses; body and chassis; body seals and gaskets; interior and exterior trim, moldings, and fasteners; upholstery, headliner, carpeting, floor and trunk mats; convertible top (all components except electronics); air or water leaks; wind or body noises; wheels; damage due to rust, corrosion, or contamination, except as covered by the BMW New Vehicle Rust and Corrosion Perforation Warranty.

Accessories
Radio/cassette player, telephone, navigation system, CD changer, or any components of those systems; non-original equipment parts, components or accessories.

Handling Charge
There is a $50.00 handling charge (per repair visit) that must be paid by the customer for any repairs covered under the terms of the Certified Pre-Owned BMW Limited Warranty.

Transfers
The Certified Pre-Owned BMW Protection Plan is fully transferable from the original Certified Pre-Owned BMW purchaser or lessee to subsequent owner(s) or lessee(s).

Repair Services
While you may elect to use a non-approved repair facility for maintenance or repairs, BMW is not obligated to pay for any such repairs (even if covered under the Certified Pre-Owned BMW Limited Warranty). To obtain service under the Certified Pre-Owned BMW Limited Warranty, the vehicle must be delivered to an authorized BMW center. Moreover, the Certified Pre-Owned BMW Limited Warranty does not cover additional expenses related to a breakdown such as, but not limited to, car rental, lodging expenses, loss of pay or telephone charges, except as covered by BMW Roadside Assistance.
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Old Jan 5, 2009 | 08:34 PM
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Originally Posted by Howitzer' post='760396' date='Jan 6 2009, 12:30 AM
wow, mine is CPO, too and I didn't know that wasn't covered. What a rip.
I'm very disappointed, may be i should try another dealership
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Old Jan 5, 2009 | 08:36 PM
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Originally Posted by stankustov' post='760401' date='Jan 6 2009, 01:34 AM
I'm very disappointed, may be i should try another dealership

yea. I would.
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Old Jan 5, 2009 | 09:39 PM
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That whole CPO thing contradicts itself...

The broad coverage includes the parts and systems listed below:
Engine
Automatic/Manual Transmission
Brakes

Not Covered:
engine,
transmission,
brake pads and rotors; brake shoes and drums; <--- So what part of the brakes are they covering? I guess when it fails? Leaking brake fluid? Brake lines?


AH HA... NOT Covered
Accessories
Radio/cassette player, telephone, navigation system, CD changer, or any components of those systems; <--- sounds like iDrive to me...
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Old Jan 5, 2009 | 10:14 PM
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Originally Posted by EBMCS03' post='760454' date='Jan 6 2009, 01:39 AM
That whole CPO thing contradicts itself...

The broad coverage includes the parts and systems listed below:
Engine
Automatic/Manual Transmission
Brakes

Not Covered:
engine,
transmission,
brake pads and rotors; brake shoes and drums; <--- So what part of the brakes are they covering? I guess when it fails? Leaking brake fluid? Brake lines?


AH HA... NOT Covered
Accessories
Radio/cassette player, telephone, navigation system, CD changer, or any components of those systems; <--- sounds like iDrive to me...
yeah you right - if... if there would be only highlighted systems, but it controls whole bunch of other stuff, that i cant get access right now, i can't imagine how much money would have to spend those folks who is gonna have this car after 200000 miles, cause this kind of car is not DIY, and even replaced windshield has to be programmed
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