Originally Posted by jmsod

Contact BMW NA and also contact the BBB.

Originally Posted by hostelo

Hi.

So I took my car to BMW to have some things checked, one of them being the high beam light was burned out.

I received the car and just noticed that the lights worked and all was fine.

A couple of days ago the light went out again, when I went to check it i found out those !@#$%^ left the bulb loose and it was touching the inside of the headlights.
And this happened to it:



After talking with BMW they gave me a whole story on how I had received the car as OK and showed this to them a week after they could do nothing for me,etc...
They offered to sell me a new headlight for 2,800 bucks, hilarious.
Long story short they screwed me over.

I wanted to ask if anyone knows a website where I can buy this specific part (The round burned one that is mirrored), instead if having to buy a whole headlight again.
Any help or suggestions would be greatly appreciated.

Thanks