Finally got my 07 530i

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10-31-2006, 06:16 PM

#21

E1142860

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Quote:

Originally Posted by GOLD PANDA' post='350529' date='Oct 30 2006, 09:01 PM

By any chance, did you order your car from Grace Wong at Weatherford?? I ordered mine through her and let me tell you, she's definitely one of the best around. Very customer and service oriented, at least during my experience with her.

She definitely deserved "5's in every measurable performance based category. She was originally with BMW of S.F. and consistently they're top producer until her unfortunate run-in with senior mgmt there. Oh well, their lost and Weatherford's definite gain!! BEST REGARDS!

It was Rob Roy who was a gentleman throughout the entire buying process. But all 5's? That's pretty hard to top.

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11-01-2006, 07:58 AM

#22

low_ball_88

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Originally Posted by E1142860' post='351011' date='Oct 31 2006, 10:16 PM

It was Rob Roy who was a gentleman throughout the entire buying process. But all 5's? That's pretty hard to top.

I bought my from RR also but when I try to negotiate, he simply gave me the salesman BS. Ultimately, I did my homework and had him lower the price another $400. Also, he intentionally forgot to put on an accessory item that I ordered. The price I agreed to was the installed price. His answer was, "Oh there was a misunderstanding with the Parts Dept. It is so easy to install, you could do it yourself." I looked at him and said, "Forget It! Just let me sign the papers so I could get outta here!"

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11-05-2006, 04:59 PM

#23

terracotta

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I got a call from BMWNA a few days ago and gave EBBMW mostly 1's and 2's on the post sale survey. I also gave my comments/feedback of my displeasure towards their handling of the buyng process. And just like I expected, the CA calls me today and "SCREAMS" why didn't I give them 5's. To have the nerve to even call and blame it on me and not re-evaulate themselves on what they did was wrong is hillarious. I'm just shocked how this dealership won this excellence award they imprint on their business cards. Nevertheless, I will definetly never do business with them again.

BTW, I think we should start a sticky thread to report good/bad dealerships to benefit everyone...., if it hasn't been done yet.