Is it your first Manual? These cars should really shift Like "Butter".. I am very surprised to hear about all these peoblems. I can give you a word of advice on who to complain to when you take your car in on Monday. I suggest you call the Sales Person who sold you the car, and let him know whats been happening. Let him hear it all! Make him go into the service office to speak to the Service Agent..This way he explains the problems to them aswell. I think he will feel obligated to help. He will want you to buy again from him in the future. This has worked for me, in my old E36.. Goodluck