E60 Discussion Anything and everything to do with the E60 5 Series. All are welcome!

BMW warranty not cover battery

Thread Tools
 
Search this Thread
 
Old 06-25-2009, 10:00 AM
  #11  
Senior Members
 
jm545i's Avatar
 
Join Date: Feb 2008
Location: NYC
Posts: 337
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by unknown' post='923571' date='Jun 25 2009, 01:19 PM
this topic has been regurgitated countless times? however, this is total BS! their whole ad campaign is on the premise of ZERO dollars spent during maintenance period! i don?t think i ever read a mileage disclaimer for maintenance on their sales brochure...

you have to shop different dealers? some are willing to help you out. i had my battery changed even though i had low miles.
+1

I had a battery replacement under warranty done at Prestige BMW in NJ, and I could not be happier overall with the service I get at Prestige. I think on average there were more than 7500 miles/year on my car (2005 545i), although I bought my car a year earlier and had only put, in that time, about 5k miles on it.

I don't know if that helps, as there were no questions asked when it turned out the battery was dead. My experience with Manhattan BMW is that they are strictly by the book when it comes to warranty issues, whereas other dealers will go out of their way to argue for you a little bit to keep a customer happy.
Old 06-25-2009, 10:10 AM
  #12  
Senior Members
Thread Starter
 
08white's Avatar
 
Join Date: Apr 2009
Location: 11791
Posts: 852
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2008 BMW 535XI white
Model Year: 2008
Default

Originally Posted by jm545i' post='923619' date='Jun 25 2009, 02:00 PM
+1

I had a battery replacement under warranty done at Prestige BMW in NJ, and I could not be happier overall with the service I get at Prestige. I think on average there were more than 7500 miles/year on my car (2005 545i), although I bought my car a year earlier and had only put, in that time, about 5k miles on it.

I don't know if that helps, as there were no questions asked when it turned out the battery was dead. My experience with Manhattan BMW is that they are strictly by the book when it comes to warranty issues, whereas other dealers will go out of their way to argue for you a little bit to keep a customer happy.
if you have average over 7500 miles per year, you are ok, i will call prestige to find out, if they do it for me, i buy you a lunch buddy

they are about 50 miles away, not too bad
Old 06-25-2009, 10:10 AM
  #13  
Contributors
 
Ricracing's Avatar
 
Join Date: Jul 2005
Location: Helsinki, Finland
Posts: 7,790
Likes: 0
Received 0 Likes on 0 Posts
My Ride: My ex-ride: EU '08 LCI 520dA. Space Grey, Sport Seats in Black Leather/Fabric Anthracite, Sport Steering Wheel, A/C with Extended Features, Hi-Fi Speakers, Cup Holders, Cruise with Braking function, Folding Rear Seats, Xenons, Park Distance Control.
Default

Originally Posted by 08white' post='923299' date='Jun 25 2009, 05:09 PM
do you know that BMW will not cover for your battery if you drive less than 7500 miles per year?
and it cost $475 including parts and labor for OEM battery
That's bullsh...

Can anyone, please, scan a part of this legal contract?

In EU that would never ever hold!

If there's a layer amongst us and has nothing much to do,
there's a case to make, if this is really true.
Old 06-25-2009, 10:13 AM
  #14  
Senior Members
Thread Starter
 
08white's Avatar
 
Join Date: Apr 2009
Location: 11791
Posts: 852
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2008 BMW 535XI white
Model Year: 2008
Default

Originally Posted by unknown' post='923610' date='Jun 25 2009, 01:56 PM
yeah i drove around with jumper cables for awhile...

i can tell you which dealer, but then i would have to charge you a referral fee

pm'd
sure, only if they do it for me, and it depends on how far away
i am thinking to get a jumper cable as well, my friend got a porsche, he parked his car 5 weeks in garage with no problem, he said he has huge battery for a small car, well, we have a tiny battery for a huge car with alot of devices
Old 06-25-2009, 10:31 AM
  #15  
Senior Members
 
jm545i's Avatar
 
Join Date: Feb 2008
Location: NYC
Posts: 337
Likes: 0
Received 1 Like on 1 Post
Default

Originally Posted by 08white' post='923636' date='Jun 25 2009, 02:10 PM
if you have average over 7500 miles per year, you are ok, i will call prestige to find out, if they do it for me, i buy you a lunch buddy

they are about 50 miles away, not too bad
I would try to be getting other work done at the time. I'd bet that if you just call them and ask the question, they'd probably give you the company line...
Old 06-25-2009, 10:37 AM
  #16  
Senior Members
Thread Starter
 
08white's Avatar
 
Join Date: Apr 2009
Location: 11791
Posts: 852
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2008 BMW 535XI white
Model Year: 2008
Default

Originally Posted by jm545i' post='923664' date='Jun 25 2009, 02:31 PM
I would try to be getting other work done at the time. I'd bet that if you just call them and ask the question, they'd probably give you the company line...
you might be right, but since the car has only 3700 miles, not thing wrong besides car wont start, and BMW of Manhattan said if they check the car, it will cost me $150, if i decide to change the battery, of course they waive $150 but charge $475 for parts and labor

all because i have low mileage on my car

now, guys, at least now all of you know it is not 100% good to have low mileage, 99% good, 1% bad for battery not cover

tell you the truth, it really surprised me when i was at BMW of Manhattan
Old 06-25-2009, 11:04 AM
  #17  
Senior Members
 
pukka's Avatar
 
Join Date: Jun 2007
Location: Atlanta, GA
Posts: 1,845
Likes: 0
Received 1 Like on 1 Post
My Ride: 2008 535i: (8/07 Build) Metallic Bronze, Beige NASCA Leather, Ventilated Seats, Sport Pkg, Cold Wxr Pkg, Logic-7 Sound, HUD, Night Vision, PDC, Split Rear Seats, NAV, Premium Pkg, Comfort Access, HD Radio, Sport Auto Trans Current mods: M-Aero Kit, JB4, Motorcepts 6000k HID Foglamps Umnitza ICE-Lite 10w LED 6000k AE's 1992 Camaro RS: Fully Restored w/Custom Interior, 5.0L V8, T-tops, OEM Z28 Foglamps, Inst Cluster, & Spoiler, Custom Sound, Too many engine mods to list
Default

That sucks.



I never understood why anyone would want a car if they lived and worked in NYC.

The thought of the traffic, parking, insurance, theft, vandalism, pot holes, stupid pedestrians, tolls, etc. are just too much for me to handle.
Old 06-25-2009, 11:05 AM
  #18  
Contributors
 
luigi524td's Avatar
 
Join Date: Dec 2007
Location: The State of Southern NJ!
Posts: 5,972
Likes: 0
Received 0 Likes on 0 Posts
Thumbs down

Originally Posted by 08white' post='923671' date='Jun 25 2009, 02:37 PM
you might be right, but since the car has only 3700 miles, not thing wrong besides car wont start, and BMW of Manhattan said if they check the car, it will cost me $150, if i decide to change the battery, of course they waive $150 but charge $475 for parts and labor

all because i have low mileage on my car

now, guys, at least now all of you know it is not 100% good to have low mileage, 99% good, 1% bad for battery not cover

tell you the truth, it really surprised me when i was at BMW of Manhattan
My next call would be to BMWNA - Battery deficiencies, esp in low mileage cars, are well documented. The electronics in BMWs another techno-loaded cars are voltage hogs!

But it may be a quick and easy sale for customers who don't push back (in a professional and courteous fashion).
Old 06-25-2009, 11:07 AM
  #19  
Contributors
 
unknown's Avatar
 
Join Date: Mar 2008
Posts: 801
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by jm545i' post='923619' date='Jun 25 2009, 02:00 PM
+1

I had a battery replacement under warranty done at Prestige BMW in NJ, and I could not be happier overall with the service I get at Prestige.
i go to prestige as well, plus another member and we're happy with them.
Old 06-25-2009, 11:12 AM
  #20  
Senior Members
Thread Starter
 
08white's Avatar
 
Join Date: Apr 2009
Location: 11791
Posts: 852
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2008 BMW 535XI white
Model Year: 2008
Default

Originally Posted by luigi524td' post='923712' date='Jun 25 2009, 03:05 PM
My next call would be to BMWNA - Battery deficiencies, esp in low mileage cars, are well documented. The electronics in BMWs another techno-loaded cars are voltage hogs!

But it may be a quick and easy sale for customers who don't push back (in a professional and courteous fashion).
first of all, i really dont understand why they dont cover if the car has low mileage
second, why they charge $150 just to check the car? isnt it free to check and make sure car works fine? they only waive the fee if i change the battery, with the car only 3700 miles, this is BS, really BsMachine


Quick Reply: BMW warranty not cover battery



All times are GMT -8. The time now is 05:44 PM.