Almost depressed with my e60
05-19-2008, 02:30 PM
#21
Members
Thread Starter
Join Date: Jun 2007
Location: Gloucestershire, England
Posts: 123
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: Mystic Blue Nov 2004 5.30d SE :: Bluetooth :: Prof Nav :: TV :: Auto :: Beige Leather :: 18'' M Sport Alloys :: Folding Mirrors :: Headlight Washers
Originally Posted by ROYLANCE' post='583795' date='May 19 2008, 08:15 PM
Hi Zim Guy
I could do with copy of your letter, i too am getting mightily racked off with BMW, see my post from March on my 535d which is still not running right !
http://forums.e60.net/index.php?show...mp;mode=linear
Its like some sort of joke every time i take it in.
First it had new software installed. Result no change. 2 days off the road
Then injector changed as the flow readings were different to the others. Result no change. 2 days off the road + 2 day to diagnose it.
Just got it back after 8 days while the dealer performed all manor of tests on it again.
Believe me you get pretty upset driving round in a 116i courtesy car that can only manage 23mpg around town and just about get a bag of shopping in the boot.
Now the Dealer has sent a Puma to BMW, whatever that means.
I think PUMA must be a secret code sign for Help !
I could do with copy of your letter, i too am getting mightily racked off with BMW, see my post from March on my 535d which is still not running right !
http://forums.e60.net/index.php?show...mp;mode=linear
Its like some sort of joke every time i take it in.
First it had new software installed. Result no change. 2 days off the road
Then injector changed as the flow readings were different to the others. Result no change. 2 days off the road + 2 day to diagnose it.
Just got it back after 8 days while the dealer performed all manor of tests on it again.
Believe me you get pretty upset driving round in a 116i courtesy car that can only manage 23mpg around town and just about get a bag of shopping in the boot.
Now the Dealer has sent a Puma to BMW, whatever that means.
I think PUMA must be a secret code sign for Help !
05-19-2008, 02:50 PM
#22
Members
Join Date: Jun 2007
Location: South East UK
Posts: 176
Likes: 0
Received 0 Likes
on
0 Posts
Hope you got what you wanted in the end ZimGuy, Roylance, a Puma I believe is a report that goes to BMW when they can't get a definitive answer from the documentation BMW send out for the technicians to use during diagnosis. My guess is, its a series of questions / tests and expected results which provides them with a solution. Once they've tried all the various branches of the diagnosis that matches your problem and the problem still exists, they goto BMW for "help" as you correctly describe it.
I have a 535d with the dreaded SOS call system failure message, it's been in 4 times to be resolved and is finally going back in on the 29th May to have the telematics ECU changed. This resolution I might add was provided to them by myself after some excellent diagnosis by the good people of this board on the second visit. I think they have to exhaust all the branches of the diagnosis documents before they are allowed to raise a PUMA and get approval from BMW... I know they need to try and eliminate the possibilities, but it does p!ss you off having to keep taking the car back, not having it for 1 to 2 days at a time and being given a sub standard loaner (I've started refusing the 1 series cars).
To make things worse, my 6 disc changer has also now packed up in that it refuses loading discs 1-5 and will only play disc 6. I know I haven't caused this by poor loading of discs because it still has the same 6 discs in it that've been in there since the week we got the car (Sep 07). So that's been added to the service sheet now.
Hope you get yours sorted soon.
I have a 535d with the dreaded SOS call system failure message, it's been in 4 times to be resolved and is finally going back in on the 29th May to have the telematics ECU changed. This resolution I might add was provided to them by myself after some excellent diagnosis by the good people of this board on the second visit. I think they have to exhaust all the branches of the diagnosis documents before they are allowed to raise a PUMA and get approval from BMW... I know they need to try and eliminate the possibilities, but it does p!ss you off having to keep taking the car back, not having it for 1 to 2 days at a time and being given a sub standard loaner (I've started refusing the 1 series cars).
To make things worse, my 6 disc changer has also now packed up in that it refuses loading discs 1-5 and will only play disc 6. I know I haven't caused this by poor loading of discs because it still has the same 6 discs in it that've been in there since the week we got the car (Sep 07). So that's been added to the service sheet now.
Hope you get yours sorted soon.
05-19-2008, 04:09 PM
#23
Members
Thread Starter
Join Date: Jun 2007
Location: Gloucestershire, England
Posts: 123
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: Mystic Blue Nov 2004 5.30d SE :: Bluetooth :: Prof Nav :: TV :: Auto :: Beige Leather :: 18'' M Sport Alloys :: Folding Mirrors :: Headlight Washers
Originally Posted by bardel' post='583950' date='May 19 2008, 11:50 PM
Hope you got what you wanted in the end ZimGuy,.......
) car with a swap and small ? adjustment.
Thread
Thread Starter
Forum
Replies
Last Post
Awest91
E60 Discussion
20
09-17-2022 11:05 PM
pcy
E60 Discussion
10
09-12-2021 06:55 PM
jasonkhasnofriends
Private Member Classifieds
7
04-27-2015 12:41 PM