Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.
View Poll Results: Ownership of my BMW
Very satisfied
69.62%
Satisfied
29.11%
Dissatisfied
0
0%
Very Dissatisfied
1.27%
Voters: 79. You may not vote on this poll

Satisfaction

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Old 11-01-2008, 06:52 AM
  #11  
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My Ride: 2006 530i Alpine White on Black interior, Sport and Premium Package, Steptronic, Navigation, Xenon Adaptive Headlights, Mtec V2.1 angel eyes,Hoen Fog Lights, Full M-Tech kit, ACS pedals, LED plate lights, CF Steering Wheel badge, CF Titanium trim, OE
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for being nice to the SA really helped (bought him a box of donuts)
even it took my car a few weeks to get fixed, they compensated me ($1100) and even changed my shift knob because it has some scratches on it. so it turned out ok for me
Old 11-01-2008, 08:23 AM
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i have to say,the sales end of it was great when i got my car. sales guy really knew what he was doing.. the service end of it..... well i had some prob`s strached a rim, got in to an argument with bme of manhattan of bullshit... the sales end great the service not the best.... in manhattan anyway,but in brooklyn, its the best fast.. loaner if needed, drive me to the train and pick me up. real nice...
Old 11-01-2008, 09:29 AM
  #13  
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Now we're getting somewhere - with almost 50 forum members reporting an interesting trend is developing!

98% of voters are satisfied or very satisfied with their BMWs vehicles (e60)

HOWEVER, 29% are dissatisfied or very dissatisfied with the maintenance or service they receive from their BMW Dealer

Let's see what additional feedback comes in during the next few days!

BMW ...
Old 11-01-2008, 10:51 AM
  #14  
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BMW dealership in Dubai is horrible. There is a decent SA there who tries as hard as he can, but he's swimming up stream at what really seems like a crooked business.
Old 11-01-2008, 08:52 PM
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My dealer in Fresno is great from the service end. I wouldn't buy a car from them.
Old 11-01-2008, 09:00 PM
  #16  
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Very Satisfied for both.
Old 11-01-2008, 09:37 PM
  #17  
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someone said very dissatisfied with the ownership of BMW
Old 11-01-2008, 10:40 PM
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Originally Posted by irony' post='709887' date='Nov 2 2008, 12:37 AM
someone said very dissatisfied with the ownership of BMW
You can please some of the people all of the time and all of the people some of the time ... but BMW owners are a tough crowd!
Old 11-01-2008, 10:42 PM
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very satisfied for both as well
Old 11-02-2008, 03:34 AM
  #20  
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I'm in the UK and have had to use the dealer for some warranty work. My local dealer (not the supplying dealer) had the car booked in for some work. They inspected the car before it was booked in to varify the claim. Had the car in to do the work then after I had left the car with them decided they were not willing to do the work as they had not supplied the car!!. Have had bad dealings with Sytner Coventry before but thought I'd give them one last chance, never again....rubbish sales, rubbish service and rubbish attitude. I now stick with Nick Whale BMW at Warwick who have been brilliant.


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