Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.
View Poll Results: Ownership of my BMW
Very satisfied
69.62%
Satisfied
29.11%
Dissatisfied
0
0%
Very Dissatisfied
1.27%
Voters: 79. You may not vote on this poll

Satisfaction

Old Nov 1, 2008 | 06:52 AM
  #11  
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From: SFV California
My Ride: 2006 530i Alpine White on Black interior, Sport and Premium Package, Steptronic, Navigation, Xenon Adaptive Headlights, Mtec V2.1 angel eyes,Hoen Fog Lights, Full M-Tech kit, ACS pedals, LED plate lights, CF Steering Wheel badge, CF Titanium trim, OE
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for being nice to the SA really helped (bought him a box of donuts)
even it took my car a few weeks to get fixed, they compensated me ($1100) and even changed my shift knob because it has some scratches on it. so it turned out ok for me
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Old Nov 1, 2008 | 08:23 AM
  #12  
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From: BROOKLYN I MISS IT. STATENISLAND NOW...
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i have to say,the sales end of it was great when i got my car. sales guy really knew what he was doing.. the service end of it..... well i had some prob`s strached a rim, got in to an argument with bme of manhattan of bullshit... the sales end great the service not the best.... in manhattan anyway,but in brooklyn, its the best fast.. loaner if needed, drive me to the train and pick me up. real nice...
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Old Nov 1, 2008 | 09:29 AM
  #13  
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From: The State of Southern NJ!
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Now we're getting somewhere - with almost 50 forum members reporting an interesting trend is developing!

98% of voters are satisfied or very satisfied with their BMWs vehicles (e60)

HOWEVER, 29% are dissatisfied or very dissatisfied with the maintenance or service they receive from their BMW Dealer

Let's see what additional feedback comes in during the next few days!

BMW ...
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Old Nov 1, 2008 | 10:51 AM
  #14  
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From: Dubai, U.A.E.
My Ride: 2004 545i - Bone stock... help!
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BMW dealership in Dubai is horrible. There is a decent SA there who tries as hard as he can, but he's swimming up stream at what really seems like a crooked business.
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Old Nov 1, 2008 | 08:52 PM
  #15  
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My Ride: 2005 545i sport package, preimum sound.
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My dealer in Fresno is great from the service end. I wouldn't buy a car from them.
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Old Nov 1, 2008 | 09:00 PM
  #16  
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From: So Cal, USA
My Ride: 545iSMGSilver GrayAuburn Dakota LeatherLogic 7 Premium SoundSports Package
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Very Satisfied for both.
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Old Nov 1, 2008 | 09:37 PM
  #17  
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From: Lahore, Pakistan <---> Los Angeles, CA
My Ride: 2008 BMW 550i Silver Metallic w/Sport Automatic Transmission, Ventilated Comfort Seats in Beige Nasca Leather, Light Poplar Trim, NAV, HUD, Active Steering, Night Vision, Active Cruise Control, Logic 7, Blue tooth Hands Free, Dynamic Stability, Soft Close. Mods: RPI Exhaust, Scoop + FIlter, License plate LED lights
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someone said very dissatisfied with the ownership of BMW
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Old Nov 1, 2008 | 10:40 PM
  #18  
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From: The State of Southern NJ!
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Originally Posted by irony' post='709887' date='Nov 2 2008, 12:37 AM
someone said very dissatisfied with the ownership of BMW
You can please some of the people all of the time and all of the people some of the time ... but BMW owners are a tough crowd!
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Old Nov 1, 2008 | 10:42 PM
  #19  
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From: Anaheim, CA
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very satisfied for both as well
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Old Nov 2, 2008 | 03:34 AM
  #20  
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From: Uttoxeter UK
My Ride: 520d F10, Sport Auto, Black, sun protection, Oyster/Black with Anthracite, Ambient lighting.
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I'm in the UK and have had to use the dealer for some warranty work. My local dealer (not the supplying dealer) had the car booked in for some work. They inspected the car before it was booked in to varify the claim. Had the car in to do the work then after I had left the car with them decided they were not willing to do the work as they had not supplied the car!!. Have had bad dealings with Sytner Coventry before but thought I'd give them one last chance, never again....rubbish sales, rubbish service and rubbish attitude. I now stick with Nick Whale BMW at Warwick who have been brilliant.
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