Luck and great SA
05-08-2009, 12:57 PM
#1
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My Ride: 2011 550i M sport
Hello all. I wanted to share this story with you all.
My 2005 545i is a cpo but I never purchased the extended maintenance plan because I only drive 12-15k a year and didnt think it was worth it. In the last 6 months I had the rear brakes changed as well as the oil. Well, the maintenance plan expires 5/31/09 or in about 200 miles (ie in the next week). Now, the i drive was saying brake fluid needed changing 6/09 (after plan expires) and microfilter needed changing in 3000 miles. Well I took it in because the front brakes were clicking loudly and I asked the SA to change the brake fluid and if not under the plan I would pay (so I wouldnt have to go back next month and pay for the change AND the mandatory $67 inspection when u do things like this). I was ok with paying as the car has been very good to me as was the SA. Well, Let me tell you what was done:
Front brakes changed FREE bc they were somehow damaged causing the clicking
Brake fluid changed FREE (recommended by computer and now not needed again for two more years)
Wiper blades changed FREE
MICROFILTER CHANGED FREE (apparently it was recommended by the computer)
UNBELIEVABLE...with these things and my rear brakes changed free 2 months ago.....I will likely not need to spend a penny for maintenance in the next 2 years...WITHOUT paying almost 2k to extend the maintenance. That my friends is why I love this automobile, the SA and the automaker. Just thought I would share this with you as we hear about bad dealers often but rarely about good experiences
My 2005 545i is a cpo but I never purchased the extended maintenance plan because I only drive 12-15k a year and didnt think it was worth it. In the last 6 months I had the rear brakes changed as well as the oil. Well, the maintenance plan expires 5/31/09 or in about 200 miles (ie in the next week). Now, the i drive was saying brake fluid needed changing 6/09 (after plan expires) and microfilter needed changing in 3000 miles. Well I took it in because the front brakes were clicking loudly and I asked the SA to change the brake fluid and if not under the plan I would pay (so I wouldnt have to go back next month and pay for the change AND the mandatory $67 inspection when u do things like this). I was ok with paying as the car has been very good to me as was the SA. Well, Let me tell you what was done:
Front brakes changed FREE bc they were somehow damaged causing the clicking
Brake fluid changed FREE (recommended by computer and now not needed again for two more years)
Wiper blades changed FREE
MICROFILTER CHANGED FREE (apparently it was recommended by the computer)
UNBELIEVABLE...with these things and my rear brakes changed free 2 months ago.....I will likely not need to spend a penny for maintenance in the next 2 years...WITHOUT paying almost 2k to extend the maintenance. That my friends is why I love this automobile, the SA and the automaker. Just thought I would share this with you as we hear about bad dealers often but rarely about good experiences
05-08-2009, 01:00 PM
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Location: St. Louis Burbs, USA
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My Ride: 2007 530i. Purchased 6/28/07. Titanium Silver Metallic, Black Dakota Leather, Dark Poplar Trim, Steptronic, Premium Package, Cold Weather Package, Bluetooth, Adaptive Control Xenons. 10/30/07 Added OEM 124s with 245/40/18 & 275/35/18 Michelin Pilot Sport A/S tires. Installed red Cal Covers� from BavAuto. 11/21/07 Added OEM all-weather floor mats (for winter, carpet in summer) and coat rack. 6/26/08 installed M5-style rear spoiler. 6/30/08 put on red reflectors. 8/22/08 Euro turn signal stickers applied. 3/20/09 Installed Shadowline Trim. 3/27/09 Added Matte Black Kidney Grilles from Trinity. 4/03/09 Installed Bimmian Shadow Matte Black 530i Badges. 4/04/09 Installed LED license plate lights from Trinity. 5/01/09 Installed Brabus Interior LED Kit and White Angel Eyes. 5/02/09 Put in Brabus 6K Fogs. 5/14/09 Removed charcoal filter. 5/15/09 Installed light smoke LED side marker lamps from Trinity. 5/21/09 Sprint Booster. 6/12/09 Painted exhaust tips flat black. 6/13/09 Pulled red Cal Covers and painted calipers low gloss black. 6/27/09 RPI Ram Air Scoop from Trinity. 8/15/09 Installed Brabus's silver invisibulbs front and rear. 9/24/09 Installed R-Dash license plate LEDs from Brabaus (John).
Thanks for sharing. There truly are some great dealers out there, who deserve recognition for excellent customer service. 
05-08-2009, 01:17 PM
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Location: Orlando, FL
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My Ride: 2006 550i - Metallic Mystic Blue, Sport Package, STEPTRONIC Auto Transmission, Leather Interior, Power Front Seats w/Lumbar Support, Xeonon Head Lights (Angel Eyes), Park Distance Control (PDC), 6-CD Changer, Adaptive Head Light, SIRIUS Satellite Radio, Professional Radio, Premium Sound Package 13-Speakers Logic 7, Weather Band Radio, Voice Control (for Bluetooth Telephone Operatoin), 18" Run Flats, Rain-Sensing Wipers, Front/Rear Heated Seats, Flat Tire Monitor (FTM), Moonroof, Fold Down Rear Seats, Hardwired Valentine One
Originally Posted by CWS530' post='872702' date='May 8 2009, 05:00 PM
Thanks for sharing. There truly are some great dealers out there, who deserve recognition for excellent customer service.
05-08-2009, 03:06 PM
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My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Originally Posted by nikko64' post='872698' date='May 8 2009, 04:57 PM
Hello all. I wanted to share this story with you all.
My 2005 545i is a cpo but I never purchased the extended maintenance plan because I only drive 12-15k a year and didnt think it was worth it. In the last 6 months I had the rear brakes changed as well as the oil. Well, the maintenance plan expires 5/31/09 or in about 200 miles (ie in the next week). Now, the i drive was saying brake fluid needed changing 6/09 (after plan expires) and microfilter needed changing in 3000 miles. Well I took it in because the front brakes were clicking loudly and I asked the SA to change the brake fluid and if not under the plan I would pay (so I wouldnt have to go back next month and pay for the change AND the mandatory $67 inspection when u do things like this). I was ok with paying as the car has been very good to me as was the SA. Well, Let me tell you what was done:
Front brakes changed FREE bc they were somehow damaged causing the clicking
Brake fluid changed FREE (recommended by computer and now not needed again for two more years)
Wiper blades changed FREE
MICROFILTER CHANGED FREE (apparently it was recommended by the computer)
UNBELIEVABLE...with these things and my rear brakes changed free 2 months ago.....I will likely not need to spend a penny for maintenance in the next 2 years...WITHOUT paying almost 2k to extend the maintenance. That my friends is why I love this automobile, the SA and the automaker. Just thought I would share this with you as we hear about bad dealers often but rarely about good experiences
My 2005 545i is a cpo but I never purchased the extended maintenance plan because I only drive 12-15k a year and didnt think it was worth it. In the last 6 months I had the rear brakes changed as well as the oil. Well, the maintenance plan expires 5/31/09 or in about 200 miles (ie in the next week). Now, the i drive was saying brake fluid needed changing 6/09 (after plan expires) and microfilter needed changing in 3000 miles. Well I took it in because the front brakes were clicking loudly and I asked the SA to change the brake fluid and if not under the plan I would pay (so I wouldnt have to go back next month and pay for the change AND the mandatory $67 inspection when u do things like this). I was ok with paying as the car has been very good to me as was the SA. Well, Let me tell you what was done:
Front brakes changed FREE bc they were somehow damaged causing the clicking
Brake fluid changed FREE (recommended by computer and now not needed again for two more years)
Wiper blades changed FREE
MICROFILTER CHANGED FREE (apparently it was recommended by the computer)
UNBELIEVABLE...with these things and my rear brakes changed free 2 months ago.....I will likely not need to spend a penny for maintenance in the next 2 years...WITHOUT paying almost 2k to extend the maintenance. That my friends is why I love this automobile, the SA and the automaker. Just thought I would share this with you as we hear about bad dealers often but rarely about good experiences
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