Loaners from dealers
10-07-2004, 01:15 PM
#31
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Originally Posted by SLVR530I' date='Oct 4 2004, 10:11 AM
At Assael BMW in Monrovia always recd a BMW, but that's when my wife would take it even without an appointment, must be a woman thing
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Oh and how do you compare the service of Century with Assael. I've heard good things about century and was thinking about taking the car there.
11-09-2004, 03:49 PM
#33
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Originally Posted by Serge007' date='Oct 1 2004, 12:18 PM
I've had my 525i for 6 months and so far had to take it for service 2 times. As long as you call in advance (2 weeks recommended) the BMW dealership will provide you with a loaner car. First time I had to drop mine off they gave me E60 530i, second time X3 3.0
Service was excellent! They even had fresh Starbucks and donuts for breakfast!
Service was excellent! They even had fresh Starbucks and donuts for breakfast!
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I've had my E60 for six months now, two visits to the service dept. Who's your serv. rep? I'm waiting for my third visit, they have replacement cupholders on backorder.
I love those Krispy Donuts and the Starbucks hot chocolate machine
11-10-2004, 02:26 PM
#34
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Originally Posted by JWO' date='Sep 24 2004, 10:03 PM
I was wondering if everyone gets a loaner from your dealer on every visit.? Most of the time I get a 'I'm sorry but we're out of loaners right now'.? What qualifies a customer to get a loaner car?? Does it have to be a major service being performed on your car?
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11-10-2004, 07:16 PM
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Originally Posted by jtp1947' date='Nov 10 2004, 05:26 PM
[quote name='JWO' date='Sep 24 2004, 10:03 PM']I was wondering if everyone gets a loaner from your dealer on every visit.? Most of the time I get a 'I'm sorry but we're out of loaners right now'.? What qualifies a customer to get a loaner car?? Does it have to be a major service being performed on your car?
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[/quote]I agree with jtp, as long as you make an appointment they provide a loaner.... If you go there as a "walk in" they should get you a rental (In the US it will be an "enterprise" car rental or something like that)
12-22-2004, 09:38 PM
#36
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Originally Posted by JWO' date='Sep 26 2004, 12:50 PM
I take my e36 to Crevier and the e60 to Sterling.? I think Crevier has more loaner cars than Sterling but I purchased my car at Sterling so Crevier won't give me a loaner.?
My experience with Crevier and now Sterling is that I have to wait at least 3 weeks for an appointment to get a loaner.? I don't think I can wait that long for my next appointment.? The rattling noise coming from the back door is driving me nuts.
My experience with Crevier and now Sterling is that I have to wait at least 3 weeks for an appointment to get a loaner.? I don't think I can wait that long for my next appointment.? The rattling noise coming from the back door is driving me nuts.
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Call Sterling back again speak to Mark Cadullio, nice guy (Service Rep.) it might be just a quick fix?
12-23-2004, 01:07 PM
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My Ride: F02 LCI Individual
Model Year: 2013
Originally Posted by SFC_Miller' date='Dec 23 2004, 10:56 PM
I always receive a loaner for every visit. However, the loaner car I'm given is a Grand Am or other P.O.S.
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12-23-2004, 01:11 PM
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Originally Posted by Iceman' date='Dec 23 2004, 02:07 PM
[quote name='SFC_Miller' date='Dec 23 2004, 10:56 PM']I always receive a loaner for every visit. However, the loaner car I'm given is a Grand Am or other P.O.S.
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[/quote]<span style='font-size:14pt;line-height:100%'>Good one Iceman!!!!</span>
01-10-2005, 07:36 PM
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My Ride: G30 M550i
Model Year: 2018
Just thought I'd add that I'm currently having a little fun with my loaner. It's an Alpine White X3 3.0i (how'd they know my color?) with a cold-weather package and panoramic sunroof. Not sure what other things are optional on this thing but its fun to play around with, as long as I don't end up playing around with it for weeks! I should have it for two (maybe three) days not counting tonight when I picked it up.
I'm impressed with how much rear-seat room this thing has!
The funniest part was that the panoramic roof wasn't opening at all when I got home (only tilting) and I figured it may need reinitialized so I held the switch in a couple of the directions for a few seconds to see if I could fix it. Nothing worked so I decided to RTFM to see what I was doing wrong. There was a paragraph about how the roof may only tilt if the battery was disconnnected, etc. and if so, it needs to be reinitialized by a technician. Well, technically, I'm no technician but I do have access to TIS so after about 10 seconds of clicking through the TIS screens, voila! I found out what I was doing wrong and fixed the darn thing!
Now, I can enjoy the roof as it was meant to be...
I'm impressed with how much rear-seat room this thing has!
The funniest part was that the panoramic roof wasn't opening at all when I got home (only tilting) and I figured it may need reinitialized so I held the switch in a couple of the directions for a few seconds to see if I could fix it. Nothing worked so I decided to RTFM to see what I was doing wrong. There was a paragraph about how the roof may only tilt if the battery was disconnnected, etc. and if so, it needs to be reinitialized by a technician. Well, technically, I'm no technician but I do have access to TIS so after about 10 seconds of clicking through the TIS screens, voila! I found out what I was doing wrong and fixed the darn thing!
Now, I can enjoy the roof as it was meant to be...