Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

Buy Back/Trade Assist

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Old Aug 29, 2005 | 06:16 PM
  #1  
lavish12's Avatar
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From: Chesapeake, VA
My Ride: 2005 Orient Blue/Beige interior 545i: Cold weather pkg, Nav system, Premium sound, Sport Pkg, satellite prep, 30% smoke tinted windows all around, waiting for my euro red reflectors and umbrella!
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I have had my car for 5 months now, and I have had to take it in to service 5 times now. 3 times for the check engine light (i-drive control states increased emmissions), one time for a dead battery after I had it 3wks(not my fault), and once for steering wheel vibration and rough ride. 2 PUMA cases, one phone call to BMWNA customer relations, and now I'm just fed up. The car is currently in for service.
I have written a letter to the corporate HQ about this, and now I think a buy back is justified.
Was told by service manager that the dealer sales manager has to authorize the buy back/trade assist. Is this true?? I thought the service manager had to initiate this since it's a technical issue(lemon).
Any info would be helpful
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Old Aug 29, 2005 | 06:24 PM
  #2  
zippers525's Avatar
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From: South Florida
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I had no luck with my dealer and the buy back, They wouldnht do it. I had to persue them legally with the actual lemon law and we came to a setlement.
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Old Sep 2, 2005 | 10:46 AM
  #3  
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From: SG Valley, CA
My Ride: 2011 550 AW 2005 530AW GONE
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was was that settlemetn if you don't mind, since I have been back and forth to the dealer on numerous occasions for the door seals and I drive and tranny fixes. I'm also think of lemon law suit against dealer and bmw.
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