***OFFICIAL AFE Refund Thread***
Senior Members
Joined: Jan 2008
Posts: 2,923
Likes: 0
From: Glendale,AZ/ Los Angeles,CA
Originally Posted by Nolan222' post='766800' date='Jan 13 2009, 10:53 AM
Why would anybody, including Trinity, send you product and be out product & money, while they wait for a refund from AFE.
Trinity is doing all they can to get you a refund from the scum bags at AFE but they shouldn?t be expected to extend credit to anybody while they wait for the refund.
Trinity is doing all they can to get you a refund from the scum bags at AFE but they shouldn?t be expected to extend credit to anybody while they wait for the refund.
Contributors
Joined: Sep 2007
Posts: 1,712
Likes: 0
From: Encino, CA
My Ride: 04 545i - Titanium Silver/Black, Sport pkg, Comfort Seats w/ Lumbar, Premium Sound, power rear sunshade, Adaptive Xenon Headlights, Steptronic, Park Distance Control, Fold down rear seats w/ski bag, Aux jack, 6-disk changer, puddle lamps...
Engine: Custom Remus cat-back exhaust w/chrome square tips, K&N Air Filter, Charcoal Filter Removed, Sprint Booster :-), 50/50 mix of 91+100 Octane, EuroRev ECU Remap (coming soon lol), Dinan High-Flow Throttle Body (coming soon...maybe lol)
Interior: Portable Sirius Stilletto 100 w/car kit, Garmin Nuvi 680 mounted below rear-view mirror, LCI-style I-drive knob, Dark Poplar Center Dashboard Trim.
Exterior: E60 forum clings, 5% rear tint, ACS roof spoiler (painted black for distinct look against limo tint), ACS trunk spoiler, ACS add-on front spoiler and rear apron (awaiting installation), "18 Black Staggered BeBeS Style OER (emergency replacement for cracked sport 124 rims), black kidney grill, white accessory lighting (including license and trunk lamps), Angel-eye upgrade, AIB xenon-matched fog lamps, AIB V3's on order, red rear reflectors
The bottom line is that Joe/Trinity Autosport has NO obligation to handle/process refunds for this product. Joe could have very easily walked away from the whole mess. However, what makes Joe special is his DEDICATION to doing what is right. He has spent time, money and energy on our behalf. He has no horse in this race, yet he chose to be an advocate on our behalf. We bought the product from a vendor. Same as if we bought a TV from Best Buy. Months pass and we realize that the product isn't performing as advertised. Try taking it back to the store at that point - you'll be laughed at all the way to the doors. At that point, your dealings must be with the manufacturer. Yet, Joe chose to be the intermediary contact for these refunds and organize a group process for returns to the manufacturer. aFe, to their credit, agreed to allow him to do so. But the sole responsibility for issuance of refunds lay with aFe - and thats who we should collectively aim our salvo's at.
Contributors
Joined: May 2008
Posts: 207
Likes: 1
From: Toledo, OH.
Originally Posted by advancedlogic' post='767008' date='Jan 13 2009, 05:10 PM
The bottom line is that Joe/Trinity Autosport has NO obligation to handle/process refunds for this product. Joe could have very easily walked away from the whole mess. However, what makes Joe special is his DEDICATION to doing what is right. He has spent time, money and energy on our behalf. He has no horse in this race, yet he chose to be an advocate on our behalf. We bought the product from a vendor. Same as if we bought a TV from Best Buy. Months pass and we realize that the product isn't performing as advertised. Try taking it back to the store at that point - you'll be laughed at all the way to the doors. At that point, your dealings must be with the manufacturer. Yet, Joe chose to be the intermediary contact for these refunds and organize a group process for returns to the manufacturer. aFe, to their credit, agreed to allow him to do so. But the sole responsibility for issuance of refunds lay with aFe - and thats who we should collectively aim our salvo's at.
Well stated; my sentiments exactly. Just have patience folks, if Paul (aFe) is a stand up guy our refunds will arrive.
Senior Members
Joined: Sep 2007
Posts: 408
Likes: 0
From: West London
My Ride: 545 SE Auto in Black
Originally Posted by garylewa' post='767381' date='Jan 14 2009, 05:31 AM
Well stated; my sentiments exactly. Just have patience folks, if Paul (aFe) is a stand up guy our refunds will arrive.
Contributors
Joined: Mar 2007
Posts: 1,769
Likes: 0
From: Newnan, Georgia
My Ride: 2004 545i
Production date: 02/04
Color: Black Sapphire Metallic
Trim: Anthracite
Options: Sport package with STEPTRONIC, Premium Sound, Rear Sunshade, Xenon
I sent mine out around Nov 4 .......3 months and still waiting for the refund to come... 
wtf.....I am sure if you bought something from afe and 'forgot' to pay them...their accounting department would be on your ass...This just pisses me off big time.
Roy.
wtf.....I am sure if you bought something from afe and 'forgot' to pay them...their accounting department would be on your ass...This just pisses me off big time.Roy.
Contributors
Joined: Sep 2007
Posts: 1,712
Likes: 0
From: Encino, CA
My Ride: 04 545i - Titanium Silver/Black, Sport pkg, Comfort Seats w/ Lumbar, Premium Sound, power rear sunshade, Adaptive Xenon Headlights, Steptronic, Park Distance Control, Fold down rear seats w/ski bag, Aux jack, 6-disk changer, puddle lamps...
Engine: Custom Remus cat-back exhaust w/chrome square tips, K&N Air Filter, Charcoal Filter Removed, Sprint Booster :-), 50/50 mix of 91+100 Octane, EuroRev ECU Remap (coming soon lol), Dinan High-Flow Throttle Body (coming soon...maybe lol)
Interior: Portable Sirius Stilletto 100 w/car kit, Garmin Nuvi 680 mounted below rear-view mirror, LCI-style I-drive knob, Dark Poplar Center Dashboard Trim.
Exterior: E60 forum clings, 5% rear tint, ACS roof spoiler (painted black for distinct look against limo tint), ACS trunk spoiler, ACS add-on front spoiler and rear apron (awaiting installation), "18 Black Staggered BeBeS Style OER (emergency replacement for cracked sport 124 rims), black kidney grill, white accessory lighting (including license and trunk lamps), Angel-eye upgrade, AIB xenon-matched fog lamps, AIB V3's on order, red rear reflectors
It's getting to the unacceptable phase. aFe has had the products back in-hand for weeks, yet no refunds have been delivered. The first batch took a relatively short time to process. The remaining batches are taking MUCH longer. Why hasn't their Accounting Department delivered? Hmmmm 
Thread Starter
Former Vendor
Joined: Dec 2007
Posts: 3,624
Likes: 0
From: Anaheim, CA
My Ride: F10 M5
Model Year: 2013
Hi Guys,
I JUST got off the phone with Paul @ AFE. He told me that the CFO of the company approved the refunds TO THE INDIVIDUALS that went through AFE He said that they mailed out the checks yesterday to them. Now the CFO approved my refunds as well and told the accounting to cut me a check for the refunds. I will see if I get any sort of check in the mail today. I will keep everyone posted. The "reason" they took so long is they had a 30 day period to refund my credit card that I used, but since they couldn't they had to get a higher approval to send out checks. Please PM me or email me or call me if you have any questions. Thank you.
Joseph Yang
Main: (949) 241-5623
Fax: (949) 552-8526
trinityautosport@gmail.com
AIM: trinityautosport
www.trinityautosport.com
I JUST got off the phone with Paul @ AFE. He told me that the CFO of the company approved the refunds TO THE INDIVIDUALS that went through AFE He said that they mailed out the checks yesterday to them. Now the CFO approved my refunds as well and told the accounting to cut me a check for the refunds. I will see if I get any sort of check in the mail today. I will keep everyone posted. The "reason" they took so long is they had a 30 day period to refund my credit card that I used, but since they couldn't they had to get a higher approval to send out checks. Please PM me or email me or call me if you have any questions. Thank you.
Joseph Yang
Main: (949) 241-5623
Fax: (949) 552-8526
trinityautosport@gmail.com
AIM: trinityautosport
www.trinityautosport.com
Contributors
Joined: Sep 2007
Posts: 1,712
Likes: 0
From: Encino, CA
My Ride: 04 545i - Titanium Silver/Black, Sport pkg, Comfort Seats w/ Lumbar, Premium Sound, power rear sunshade, Adaptive Xenon Headlights, Steptronic, Park Distance Control, Fold down rear seats w/ski bag, Aux jack, 6-disk changer, puddle lamps...
Engine: Custom Remus cat-back exhaust w/chrome square tips, K&N Air Filter, Charcoal Filter Removed, Sprint Booster :-), 50/50 mix of 91+100 Octane, EuroRev ECU Remap (coming soon lol), Dinan High-Flow Throttle Body (coming soon...maybe lol)
Interior: Portable Sirius Stilletto 100 w/car kit, Garmin Nuvi 680 mounted below rear-view mirror, LCI-style I-drive knob, Dark Poplar Center Dashboard Trim.
Exterior: E60 forum clings, 5% rear tint, ACS roof spoiler (painted black for distinct look against limo tint), ACS trunk spoiler, ACS add-on front spoiler and rear apron (awaiting installation), "18 Black Staggered BeBeS Style OER (emergency replacement for cracked sport 124 rims), black kidney grill, white accessory lighting (including license and trunk lamps), Angel-eye upgrade, AIB xenon-matched fog lamps, AIB V3's on order, red rear reflectors
Originally Posted by Trinity Autosport' post='785085' date='Feb 4 2009, 01:44 PM
Hi Guys,
I JUST got off the phone with Paul @ AFE. He told me that the CFO of the company approved the refunds TO THE INDIVIDUALS that went through AFE He said that they mailed out the checks yesterday to them. Now the CFO approved my refunds as well and told the accounting to cut me a check for the refunds. I will see if I get any sort of check in the mail today. I will keep everyone posted. The "reason" they took so long is they had a 30 day period to refund my credit card that I used, but since they couldn't they had to get a higher approval to send out checks. Please PM me or email me or call me if you have any questions. Thank you.
Joseph Yang
Main: (949) 241-5623
Fax: (949) 552-8526
trinityautosport@gmail.com
AIM: trinityautosport
www.trinityautosport.com
I JUST got off the phone with Paul @ AFE. He told me that the CFO of the company approved the refunds TO THE INDIVIDUALS that went through AFE He said that they mailed out the checks yesterday to them. Now the CFO approved my refunds as well and told the accounting to cut me a check for the refunds. I will see if I get any sort of check in the mail today. I will keep everyone posted. The "reason" they took so long is they had a 30 day period to refund my credit card that I used, but since they couldn't they had to get a higher approval to send out checks. Please PM me or email me or call me if you have any questions. Thank you.
Joseph Yang
Main: (949) 241-5623
Fax: (949) 552-8526
trinityautosport@gmail.com
AIM: trinityautosport
www.trinityautosport.com
for following up on this. Can't say enough great things about ya (cause if I do, Imma get dropped kicked by my girl, and you saw how tall she is lol!)