Spent 7 hours at Lexus of Cerritos today....
08-18-2009, 08:24 PM
#21
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Damn that's b.s. El! Maybe next tome you should try a BMW dealership!!... Hint hint... 
08-18-2009, 08:33 PM
#22
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What does the dealer do w/ the clunker?
Originally Posted by tex_phil' post='981506' date='Aug 18 2009, 07:53 PM
What does using a clunker have to do with eating in the profit. The dealer isn't paying the $4500, you are via tax dollars. 
08-18-2009, 08:35 PM
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i agree 100%. this isn't how i do business i was merely giving a theory. 
Originally Posted by CWS530' post='981541' date='Aug 18 2009, 08:11 PM
Whatever the profit margin, no one buying a car, let alone two, should be treated so disrespectfully. You weren't there wasting their time, they were wasting your's. :thumbsdown:
08-18-2009, 08:45 PM
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Originally Posted by craigm1841' post='981397' date='Aug 18 2009, 09:13 PM
two of the 3 people mentioned are technically Asian
08-18-2009, 09:30 PM
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Originally Posted by tex_phil' post='981506' date='Aug 18 2009, 10:53 PM
What does using a clunker have to do with eating in the profit. The dealer isn't paying the $4500, you are via tax dollars.
El, you should always go directly to fleet managers at ANY dealer. As a matter of fact, you call them first and neg. all the $$ stuff ahead of your visit - this way you come in, test drive if need to, make sure all docs are in order, sign and drive away in an hour. Salesmen and finance managers at dealerships are douchebags!
EDIT: ...mostly
08-18-2009, 09:35 PM
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Originally Posted by El Immigrante' post='981390' date='Aug 18 2009, 06:09 PM
We showed up at 10am...test drove, negotiated and finalized pricing by noon. They made us run around to get copies of insurance and registration for a "clunker" they wanted to get rid of. We returned at 2pm with the docs and they made us wait and wait and wait until 5pm or so when I asked my parents to get up and walk out because dealership staff failed to secure the docs for us to finalize the transaction. I circled the finance director's office 5 times politely asking him to finalize the paperwork so we could finalize the transaction...he ignored me as did the general sales manager. After multiple failed attempts, I grew frustrated and walked out.
We're going to Lexus of South Bay on Friday and hope to get better treatment and attention.
We're going to Lexus of South Bay on Friday and hope to get better treatment and attention.
08-19-2009, 05:18 AM
#28
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Originally Posted by acuteperformance' post='981712' date='Aug 19 2009, 01:36 AM
off topic but why do people like Lexus? i have friends who are like "i really want a lexus im saving up for one, etc.." am i missing something?
They are also less expensive than the German cars.
08-19-2009, 05:44 AM
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too bad El.. they didnt know you were the big daddy that you are. 
.. go to another dealer where they treat you better
.. go to another dealer where they treat you better
08-19-2009, 06:07 AM
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Originally Posted by CWS530' post='981544' date='Aug 18 2009, 08:14 PM
I didn't know Benetton had a car dealership! If my cracker ass had been there, we could have re-made "We are the world."
El, not to worry man, EVERY dealer in the "auto square" sucks - trust me. They are all douchebags, my wife's sister had the same experience when she got a Honda Civic Hybrid when they first came out - and she was paying $9k OVER sticker for it!!!! The service is even worse (if you ever have a problem), you should be glad you didn't get the cars there, they probably did you a favor. Try Longo or South Bay, I've heard good things about both.