Sirius cost
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Joined: Mar 2004
Posts: 4,672
Likes: 0
From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
I would call them Rudy. As I sat in the car listening to the preview channel during the process, there was an ad about getting the first year free on any new install on a 3 series, so maybe the program has ended on the 5 series. The lady from Sirius was not very bright. I had to spell nearly every word for her, like my address is on General Diaz. She didn't know how to spell general. And she had no idea how to spell New Orleans...
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Joined: Sep 2004
Posts: 85
Likes: 0
From: Scottsdale, AZ USA
My Ride: 2004 545iA Jet Black, Black, Sport, Prem Sound, PDC, Rear sunshades, integrated phone, Sirius, Huper Optik tint, Euro Reflectors
I had mine installed last September and paid $495 parts/labor.
As for the 1st year free, after 4 months of constant calls to Sirius, they have finally honored the free service. When I activated in Sept, the representative told me that I qualified for year free. Then, in November I received a bill for one year service. When I called to inquire, I was told by a different representative that my car didn't qualify and that I would need to have my dealer fax a form indicating that I did in fact qualify. Just got off the phone again today with Sirius, and they FINALLY confirmed that I would get the 1st year free and apologized for the confusion. Hopefully no more invoices until next year. Love the radio, but the customer service could be better.
As for the 1st year free, after 4 months of constant calls to Sirius, they have finally honored the free service. When I activated in Sept, the representative told me that I qualified for year free. Then, in November I received a bill for one year service. When I called to inquire, I was told by a different representative that my car didn't qualify and that I would need to have my dealer fax a form indicating that I did in fact qualify. Just got off the phone again today with Sirius, and they FINALLY confirmed that I would get the 1st year free and apologized for the confusion. Hopefully no more invoices until next year. Love the radio, but the customer service could be better.
Super Moderator
Joined: Mar 2004
Posts: 17,310
Likes: 2
From: Pittsburgh, PA USA
My Ride: G30 M550i
Model Year: 2018
Originally Posted by jeffnin' date='Jan 18 2005, 12:14 PM
I had mine installed last September and paid $495 parts/labor.
As for the 1st year free, after 4 months of constant calls to Sirius, they have finally honored the free service. When I activated in Sept, the representative told me that I qualified for year free. Then, in November I received a bill for one year service. When I called to inquire, I was told by a different representative that my car didn't qualify and that I would need to have my dealer fax a form indicating that I did in fact qualify. Just got off the phone again today with Sirius, and they FINALLY confirmed that I would get the 1st year free and apologized for the confusion. Hopefully no more invoices until next year. Love the radio, but the customer service could be better.
As for the 1st year free, after 4 months of constant calls to Sirius, they have finally honored the free service. When I activated in Sept, the representative told me that I qualified for year free. Then, in November I received a bill for one year service. When I called to inquire, I was told by a different representative that my car didn't qualify and that I would need to have my dealer fax a form indicating that I did in fact qualify. Just got off the phone again today with Sirius, and they FINALLY confirmed that I would get the 1st year free and apologized for the confusion. Hopefully no more invoices until next year. Love the radio, but the customer service could be better.
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Members
Joined: Sep 2004
Posts: 85
Likes: 0
From: Scottsdale, AZ USA
My Ride: 2004 545iA Jet Black, Black, Sport, Prem Sound, PDC, Rear sunshades, integrated phone, Sirius, Huper Optik tint, Euro Reflectors
No, dealer didn't have to fax form. I just got so fed up, I called Sirius again and asked to speak with a supervisor. Suprisingly, all I did was have her look up my account, and she said that there was no outstanding charges. After I had her triple check, she informed me that they had fixed my account to reflect the 1st year free. Don't know what happened, but I'm all set now.
Contributors
Joined: Mar 2004
Posts: 4,672
Likes: 0
From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
No fax needed for me either, just mentioned it to the Sirius operator and I guess she looked up the ESN and saw it was a BMW unit. No questions asked. Maybe I'll get a bill like jeffnin, we'll see.
Members
Joined: Sep 2004
Posts: 45
Likes: 0
From: NY, NY
My Ride: Arpil '04 production 545, Orient Blue, Sport Pkg, Step, CWP, NAV, Logic 7, Comfort Seats, PDC, Sat Prep, cip v20.02 (bluetooth and mp3 working great)
BMW of Manhattan quoted me $900+ tax for the Sirius install!
Contributors
Joined: Mar 2004
Posts: 4,672
Likes: 0
From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
Originally Posted by asg' date='Jan 19 2005, 10:22 AM
BMW of Manhattan quoted me $900+ tax for the Sirius install!
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http://forums.e60.net/index.php?showtopic=6158
Originally Posted by asg' date='Jan 19 2005, 09:22 AM
BMW of Manhattan quoted me $900+ tax for the Sirius install!
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Contributors
Joined: Mar 2004
Posts: 4,672
Likes: 0
From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
Originally Posted by jtp1947' date='Jan 19 2005, 03:22 PM
[quote name='asg' date='Jan 19 2005, 09:22 AM']BMW of Manhattan quoted me $900+ tax for the Sirius install!
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[/quote]And amazingly enough, that is exactly what my dealer charged (see above)! Assuming asg is charged for 2 hours of labor like I was, BMW of Manhattan is charging $267.50 PER HOUR for labor!!!! Runaway! Runaway!
Members
Joined: Sep 2004
Posts: 45
Likes: 0
From: NY, NY
My Ride: Arpil '04 production 545, Orient Blue, Sport Pkg, Step, CWP, NAV, Logic 7, Comfort Seats, PDC, Sat Prep, cip v20.02 (bluetooth and mp3 working great)
BMW of Manhattan told me that their quote included 4 hours of labor at $112 per hour....needless to say I'm not getting Sirius installed there....


