MOD Bargains
Can't really bash ModBargains if they did refund you the money thats was taken out of the account. Prior to you wanting the Falken tires was this a good amount of time into your order that you wanted Falkens? If so then the order would have already been processed I would assume, form there on the system would have already completed your transaction. All in all if they already returned your money then this is just a case of timing, NOT bad business ethics.
Just my 2 cents.
Just my 2 cents.
Members
Joined: May 2008
Posts: 114
Likes: 0
From: SoCal BABY!!
My Ride: 2007 Chevy 3500 DRW: 7" lift, 35" tires, PPE stage 7, MBRP turbo-back, back-up camera, trac bars, Bilsteins. Pine air freshener.
Originally Posted by Brit_in_NJ' post='606851' date='Jun 20 2008, 02:09 PM
Are wheels a custom order with them? Otherwise looks like their return policy states they will accept returns in 30 days...with a restocking fee. However they haven't left their stock so I'd imagine there would be no restocking fee.
Good luck!
Good luck!
Originally Posted by r_seng' post='607433' date='Jun 21 2008, 09:32 PM
Can't really bash ModBargains if they did refund you the money thats was taken out of the account. Prior to you wanting the Falken tires was this a good amount of time into your order that you wanted Falkens? If so then the order would have already been processed I would assume, form there on the system would have already completed your transaction. All in all if they already returned your money then this is just a case of timing, NOT bad business ethics.
Just my 2 cents.
Just my 2 cents.
Originally Posted by fastkevin' post='607463' date='Jun 21 2008, 11:05 PM
Sounds like dude made an order for wheels and tires, and then was told they couldn't get the tires, but was charged for them anyway. Since he authorized them to charge him for a specific tire they did not have, there is no order(how can they order a product they can't get?), and the money should be refunded without any cancellation fees. If the vendor tried to charge him a cancellation fee, he could simply dispute it with his CC company, and the vendor would get charged back. Only reading the customer's side and not seeing the vendor's, it looks like they knew they didn't have the tires but charged him anyway, in an effort to get him to stay with the purchase, and just pick another tire. If that's the case, I don't agree with this kind of business practice. It's dishonest IMO.
Kevo
thanks for the support , I got my credit but still have to wait several business days to have it back in my account............................. as you state its crappy business ethics as in the email I attached "they charged for the rims" I guess hoping I would get another tire option
Still its all over I have my wheels on there way from Joe at Trinity................first dealing with them , but you have some guys who are passionate about our car and customer service
Originally Posted by northern-monkey' post='607610' date='Jun 22 2008, 09:45 AM
Kevo
thanks for the support , I got my credit but still have to wait several business days to have it back in my account............................. as you state its crappy business ethics as in the email I attached "they charged for the rims" I guess hoping I would get another tire option
Still its all over I have my wheels on there way from Joe at Trinity................first dealing with them , but you have some guys who are passionate about our car and customer service
thanks for the support , I got my credit but still have to wait several business days to have it back in my account............................. as you state its crappy business ethics as in the email I attached "they charged for the rims" I guess hoping I would get another tire option
Still its all over I have my wheels on there way from Joe at Trinity................first dealing with them , but you have some guys who are passionate about our car and customer service
But, I can see how they could have charged you for the set...not the most honest business practice if you ask me though...
Members
Joined: May 2008
Posts: 114
Likes: 0
From: SoCal BABY!!
My Ride: 2007 Chevy 3500 DRW: 7" lift, 35" tires, PPE stage 7, MBRP turbo-back, back-up camera, trac bars, Bilsteins. Pine air freshener.
Originally Posted by northern-monkey' post='607610' date='Jun 22 2008, 09:45 AM
Kevo
thanks for the support , I got my credit but still have to wait several business days to have it back in my account............................. as you state its crappy business ethics as in the email I attached "they charged for the rims" I guess hoping I would get another tire option
Still its all over I have my wheels on there way from Joe at Trinity................first dealing with them , but you have some guys who are passionate about our car and customer service
thanks for the support , I got my credit but still have to wait several business days to have it back in my account............................. as you state its crappy business ethics as in the email I attached "they charged for the rims" I guess hoping I would get another tire option
Still its all over I have my wheels on there way from Joe at Trinity................first dealing with them , but you have some guys who are passionate about our car and customer service
BTW- I bought my wheels/tires from Joe as well.
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