E60 Discussion Anything and everything to do with the E60 5 Series. All are welcome!

Warranty running out soon.

Thread Tools
 
Search this Thread
 
Old 01-04-2007, 02:27 AM
  #1  
Contributors
Thread Starter
 
Flowerfred's Avatar
 
Join Date: May 2004
Location: Herts, UK
Posts: 2,013
Likes: 0
Received 0 Likes on 0 Posts
Default

Since the warranty in my car runs out in May, and trade in value is next to nothing (many options / high mileage), I was thinking about getting a year's (or two) extra warranty.
The costs for this are about GBP 1050 for year 4.
I had my SA make a print-out of the repair history. Got it in the post today.
Guess what? THIRTY pages of issues, most of which I wasn't even aware of. I should be able to make a case somewhere that this is not the most reliable car in the world and that a gesture of good will would be in place here.

Does anybody have any good ideas of who to write to, and what a good approach would be?

Thanks.
Old 01-04-2007, 04:06 AM
  #2  
Contributors
 
colejl's Avatar
 
Join Date: Nov 2004
Location: Essex, UK
Posts: 2,325
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Flowerfred' post='373472' date='Jan 4 2007, 11:27 AM
Since the warranty in my car runs out in May, and trade in value is next to nothing (many options / high mileage), I was thinking about getting a year's (or two) extra warranty.
The costs for this are about GBP 1050 for year 4.
I had my SA make a print-out of the repair history. Got it in the post today.
Guess what? THIRTY pages of issues, most of which I wasn't even aware of. I should be able to make a case somewhere that this is not the most reliable car in the world and that a gesture of good will would be in place here.

Does anybody have any good ideas of who to write to, and what a good approach would be?

Thanks.
Your dealer would be the first place to start? I don't think you'll have much luck...

If not, try here: WarrantyDirect
Old 01-04-2007, 06:46 AM
  #3  
Contributors
Thread Starter
 
Flowerfred's Avatar
 
Join Date: May 2004
Location: Herts, UK
Posts: 2,013
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by colejl' post='373492' date='Jan 4 2007, 01:06 PM
If not, try here: WarrantyDirect
Interesting. The quote I got was 416 GBP, not bad.
Although I doubt it will cover faults to ACC, DD or my door seals, for example.
These are the reasons I don't want to own this car out of warranty really..
Old 01-04-2007, 08:09 AM
  #4  
Members
 
Uk525i's Avatar
 
Join Date: May 2006
Posts: 166
Likes: 0
Received 0 Likes on 0 Posts
Default

May be worth checking if any of the numerous repairs are guaranteed beyond the warranty expiry. For example, if the Idrive was fixed last month, then that should carry a 12 month guarantee from then?
Good customer service should dictate that it does..

An example of good customer service is Apple. Ipod failed at 11 months, they sent me a new one, the new one had 9 months guarantee. Thats what I call good service!.
Old 01-04-2007, 08:34 AM
  #5  
Contributors
 
andy545's Avatar
 
Join Date: Jul 2004
Location: expat in The Netherlands
Posts: 3,486
Likes: 0
Received 0 Likes on 0 Posts
My Ride: BMW 545iA Black Sapphire
Model Year: 2005
Engine: 545i
Default

Originally Posted by Uk525i' post='373553' date='Jan 4 2007, 06:09 PM
May be worth checking if any of the numerous repairs are guaranteed beyond the warranty expiry. For example, if the Idrive was fixed last month, then that should carry a 12 month guarantee from then?
This is correct.
I had a new engine installed. Although this carries automatic 1 year warranty as a repair - my dealer gave me an extended 2 year warranty on the whole car. At least they appreciate my loyalty.
Old 01-04-2007, 09:14 AM
  #6  
Contributors
 
colejl's Avatar
 
Join Date: Nov 2004
Location: Essex, UK
Posts: 2,325
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by Flowerfred' post='373529' date='Jan 4 2007, 03:46 PM
Interesting. The quote I got was 416 GBP, not bad.
Although I doubt it will cover faults to ACC, DD or my door seals, for example.
These are the reasons I don't want to own this car out of warranty really..
I would speak to them or read the small print on such a 'high spec' car... I wouldn't imagine the 'BMW' cover was any better because at the end of the day they're all underwritten by an insurance company and there's T+C's in there somewhere...
Old 01-04-2007, 10:22 AM
  #7  
KAF
Contributors
 
KAF's Avatar
 
Join Date: Dec 2005
Location: Chippenham, Wiltshire UK
Posts: 1,261
Likes: 0
Received 0 Likes on 0 Posts
My Ride: F11 535i M-Sport,, Silver, Black Leather, LED Adaptive headlights
Model Year: 2015
Engine: N55
Default

You might find that Warranty Direct has more comprehensive coverage than BMW.

You will miss out on Emergency Assistance, but there are other options for that.
Old 01-07-2007, 10:19 PM
  #8  
Contributors
 
pinguhk's Avatar
 
Join Date: Sep 2006
Location: Hong Kong
Posts: 21,274
Likes: 0
Received 0 Likes on 0 Posts
My Ride: Mini Cooper
Default

Originally Posted by Flowerfred' post='373472' date='Jan 4 2007, 07:27 PM
this is not the most reliable car in the world
well you got this right that why itis nevery going to be in the top 10.
there are more cpu power than your PC so how can it be reliable car.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
DavaiLave
E60 Discussion
13
08-02-2022 02:16 AM
chadillac2000
E60, E61 Parts, Accessories and Mods
42
09-13-2017 11:15 AM
jwdominick
New Member Introductions
4
05-19-2015 02:50 PM
SaltyDawg
New Member Introductions
4
05-19-2015 02:41 PM
eagle102158
New Member Introductions
7
05-19-2015 01:52 PM



Quick Reply: Warranty running out soon.



All times are GMT -8. The time now is 04:02 PM.