Good afternoon everybody,

As I was driving my 2004 E60 I went to adjust my volume using the volume knob it started to adjust then just stopped then my knob felt really loose but the mute function on the button still works i was wondering if it's just a knob replacement or if there was DIY posted on here that can help me remove the cd player area of my dash so i can inspect if myself thanks in advance. have a great day.

 

pull the volume nob and it will come off

 

Is there any way to trouble shoot this problem is the lil peice that sticks out supposed to lower the volume if you rotate it without the knob or is the thicker peice behind the thin rod

 

Yes just replace the knob first they are cheap

 

+1 Start with this first. It's a really cheap part from your local dealer. pull the knob and it will come right out. Exact same thing happened to me.

 

Thanks I ordered the part from the dealership I'll see what happens when it gets here tomorrow thanks for the advice

 

Ordered the part from the dealership installed the knob still have that loose feeling and the volume does not even adjust

 

easy use your steering wheel buttons or change the whole unit

 

Yup the ones sold @ the dealer do NOT work smfh I was so pissed