NTB
#1
Thread Starter
Members
Joined: Nov 2010
Posts: 247
Likes: 0
From: New Jersey / Toronto
My Ride: Sapphire Black 07 530i non-sport
7000k Angel Eyes
6000k HID Xenon adaptive turn Head lamps and Fogs, Clear LED Turn Signals front/back and side markers. Clear bright license plate lamp. Full interior lighting upgrade.
Coding: daytime angel eyes, auto windows up, and digital speedometer. (Thanks to John at Motorcepts.com)
OEM Tinted LCI Tail lights (Thanks to David at http://www.luxmotorwerks.com
Oem Mtec rear bumper with diffuser and M5trunk finisher
Debadged! The best paint work! (Thanks to Desimone BMW)
20x8.5 +18 20x10 +25 Concept One RS-8 Black Machined Chrome Lip
V6.1 cables (Thanks to Bruce Miranda)
Nitto Invo tires 285x30 R20 - 245x35 R20
Discounttire.com
Vac Motorsports ecu chip upgrade, and fender roll
http://vacmotorsports.com/
wish list:
Rieger Front bumper
Hamann side skirts
Custom quad exhaust
Rpi Ram air intake scoop
M5 SMG shift knob
KW Variant 3 suspension
Brembo Big Brake kit
LCI Heads
Tints
BMW M5
I go to National Tire and Battery to get my wheels and tires mounted and balanced. Had my car there for 6 hours and waited.
They dented two of my new 20' concept one RS8's while mounting them. I guess they didn't have the right kind of alignment
equipment either because they said they had to align the car with my stock wheels and then replace them with new 20's, all
so they don't damage my wheels. That didn't do much good cause they still messed up my wheels on the mounting equipment.
Now I have to wait , but they said they would repair it. Shouldn't they replace it?
The customer service was good and the guys were cool but it's just my luck to have something go wrong.
interesting how they were all trying to blame it on the equipment so it doesn't come out of their bonus checks.
The guy doing the mounting had Napoleon syndrome while handling my wheels. I had a feeling something wrong was bound to
happen with this guy.
At least I found out that my 285x30x20 tires will rub up against my shocks in the rear and I probably need some spacers. I
may then have some fender rubbing, does anybody know??
If you had a to pick one, rubbing against the shocks or rubbing against the fenders which would you choose?
oh man
They dented two of my new 20' concept one RS8's while mounting them. I guess they didn't have the right kind of alignment
equipment either because they said they had to align the car with my stock wheels and then replace them with new 20's, all
so they don't damage my wheels. That didn't do much good cause they still messed up my wheels on the mounting equipment.
Now I have to wait , but they said they would repair it. Shouldn't they replace it?
The customer service was good and the guys were cool but it's just my luck to have something go wrong.
interesting how they were all trying to blame it on the equipment so it doesn't come out of their bonus checks.
The guy doing the mounting had Napoleon syndrome while handling my wheels. I had a feeling something wrong was bound to
happen with this guy.
At least I found out that my 285x30x20 tires will rub up against my shocks in the rear and I probably need some spacers. I
may then have some fender rubbing, does anybody know??
If you had a to pick one, rubbing against the shocks or rubbing against the fenders which would you choose?
oh man
#2
Thread Starter
Members
Joined: Nov 2010
Posts: 247
Likes: 0
From: New Jersey / Toronto
My Ride: Sapphire Black 07 530i non-sport
7000k Angel Eyes
6000k HID Xenon adaptive turn Head lamps and Fogs, Clear LED Turn Signals front/back and side markers. Clear bright license plate lamp. Full interior lighting upgrade.
Coding: daytime angel eyes, auto windows up, and digital speedometer. (Thanks to John at Motorcepts.com)
OEM Tinted LCI Tail lights (Thanks to David at http://www.luxmotorwerks.com
Oem Mtec rear bumper with diffuser and M5trunk finisher
Debadged! The best paint work! (Thanks to Desimone BMW)
20x8.5 +18 20x10 +25 Concept One RS-8 Black Machined Chrome Lip
V6.1 cables (Thanks to Bruce Miranda)
Nitto Invo tires 285x30 R20 - 245x35 R20
Discounttire.com
Vac Motorsports ecu chip upgrade, and fender roll
http://vacmotorsports.com/
wish list:
Rieger Front bumper
Hamann side skirts
Custom quad exhaust
Rpi Ram air intake scoop
M5 SMG shift knob
KW Variant 3 suspension
Brembo Big Brake kit
LCI Heads
Tints
BMW M5
OH and the moral of the story. If want friendly service and shit work. Go to NTB!
I think Pep boys might have done better.
I think Pep boys might have done better.
#4
Senior Members
Joined: Mar 2011
Posts: 1,198
Likes: 3
From: Boston
My Ride: '06 530i, '07 C280 4matic, '98 ML320
#5
+1 The chains can sometimes hire good people who sometimes do good work with sometimes good equipment ... 'nuf said!
#6
Thread Starter
Members
Joined: Nov 2010
Posts: 247
Likes: 0
From: New Jersey / Toronto
My Ride: Sapphire Black 07 530i non-sport
7000k Angel Eyes
6000k HID Xenon adaptive turn Head lamps and Fogs, Clear LED Turn Signals front/back and side markers. Clear bright license plate lamp. Full interior lighting upgrade.
Coding: daytime angel eyes, auto windows up, and digital speedometer. (Thanks to John at Motorcepts.com)
OEM Tinted LCI Tail lights (Thanks to David at http://www.luxmotorwerks.com
Oem Mtec rear bumper with diffuser and M5trunk finisher
Debadged! The best paint work! (Thanks to Desimone BMW)
20x8.5 +18 20x10 +25 Concept One RS-8 Black Machined Chrome Lip
V6.1 cables (Thanks to Bruce Miranda)
Nitto Invo tires 285x30 R20 - 245x35 R20
Discounttire.com
Vac Motorsports ecu chip upgrade, and fender roll
http://vacmotorsports.com/
wish list:
Rieger Front bumper
Hamann side skirts
Custom quad exhaust
Rpi Ram air intake scoop
M5 SMG shift knob
KW Variant 3 suspension
Brembo Big Brake kit
LCI Heads
Tints
BMW M5
NTB never calls me back about my wheels so I give them a call to find out the status. One of the head Managers picks up and asks me what he should do about it..You want me to fire them all? I say, no...what do you normally do in a situation like this? The guy is so retarded, I felt I had to spell it out for him to get me new wheels.
Then he try's to tell me that it's not their fault, and they did the job with the sleeves on the wheels.
I had to explain what happened! 1st the guy puts the tire on backwards and the mounting machined jams, the wheels pops off and hits the metal latch several times. I instantly went up to them and touched the spot. Of course its dented.
Then the manager says, you want store credit or something, the wheels still work. OMG. I smell small claims court.
I was as nice as possible in a situation where I did nothing wrong, and the guy starts talking to me in a rude tone and tells me. Ok, I gotta talk to my the other store manager and we'll call you back tomorrow. they said that yesterday!
Then he try's to tell me that it's not their fault, and they did the job with the sleeves on the wheels.
I had to explain what happened! 1st the guy puts the tire on backwards and the mounting machined jams, the wheels pops off and hits the metal latch several times. I instantly went up to them and touched the spot. Of course its dented.
Then the manager says, you want store credit or something, the wheels still work. OMG. I smell small claims court.
I was as nice as possible in a situation where I did nothing wrong, and the guy starts talking to me in a rude tone and tells me. Ok, I gotta talk to my the other store manager and we'll call you back tomorrow. they said that yesterday!
#9
Thread Starter
Members
Joined: Nov 2010
Posts: 247
Likes: 0
From: New Jersey / Toronto
My Ride: Sapphire Black 07 530i non-sport
7000k Angel Eyes
6000k HID Xenon adaptive turn Head lamps and Fogs, Clear LED Turn Signals front/back and side markers. Clear bright license plate lamp. Full interior lighting upgrade.
Coding: daytime angel eyes, auto windows up, and digital speedometer. (Thanks to John at Motorcepts.com)
OEM Tinted LCI Tail lights (Thanks to David at http://www.luxmotorwerks.com
Oem Mtec rear bumper with diffuser and M5trunk finisher
Debadged! The best paint work! (Thanks to Desimone BMW)
20x8.5 +18 20x10 +25 Concept One RS-8 Black Machined Chrome Lip
V6.1 cables (Thanks to Bruce Miranda)
Nitto Invo tires 285x30 R20 - 245x35 R20
Discounttire.com
Vac Motorsports ecu chip upgrade, and fender roll
http://vacmotorsports.com/
wish list:
Rieger Front bumper
Hamann side skirts
Custom quad exhaust
Rpi Ram air intake scoop
M5 SMG shift knob
KW Variant 3 suspension
Brembo Big Brake kit
LCI Heads
Tints
BMW M5
So I spoke with the service manager yesterday, and he said he needed to discuss it with his store manager today and will call me back. Of course not! so I called and the store manager picks up saying that he never spoke with the service manager and that his equipment isn't capable of causing damage like that. omg! so I have to explain the situation again. Then he tells me he has to discuss it with his service manager and will call me back. How many fucking managers are there?
What should I do??? I'm sure we have a bunch of lawyers on the forum.
oh below is scary all the complains on NTB!
This is how my impatience screws me!
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...b-c170784.html
http://www.complaint.tv/national_tir...tery-1031.html
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...tb-c32129.html
http://ntb-reviews.measuredup.com/3266
http://www.team-integra.net/forum/21...esolved-2.html
http://www.consumeraffairs.com/autom...tb_undone.html
http://forums.evolutionm.net/south-r...b-not-buy.html
What should I do??? I'm sure we have a bunch of lawyers on the forum.
oh below is scary all the complains on NTB!
This is how my impatience screws me!
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...b-c170784.html
http://www.complaint.tv/national_tir...tery-1031.html
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...tb-c32129.html
http://ntb-reviews.measuredup.com/3266
http://www.team-integra.net/forum/21...esolved-2.html
http://www.consumeraffairs.com/autom...tb_undone.html
http://forums.evolutionm.net/south-r...b-not-buy.html
#10
Thread Starter
Members
Joined: Nov 2010
Posts: 247
Likes: 0
From: New Jersey / Toronto
My Ride: Sapphire Black 07 530i non-sport
7000k Angel Eyes
6000k HID Xenon adaptive turn Head lamps and Fogs, Clear LED Turn Signals front/back and side markers. Clear bright license plate lamp. Full interior lighting upgrade.
Coding: daytime angel eyes, auto windows up, and digital speedometer. (Thanks to John at Motorcepts.com)
OEM Tinted LCI Tail lights (Thanks to David at http://www.luxmotorwerks.com
Oem Mtec rear bumper with diffuser and M5trunk finisher
Debadged! The best paint work! (Thanks to Desimone BMW)
20x8.5 +18 20x10 +25 Concept One RS-8 Black Machined Chrome Lip
V6.1 cables (Thanks to Bruce Miranda)
Nitto Invo tires 285x30 R20 - 245x35 R20
Discounttire.com
Vac Motorsports ecu chip upgrade, and fender roll
http://vacmotorsports.com/
wish list:
Rieger Front bumper
Hamann side skirts
Custom quad exhaust
Rpi Ram air intake scoop
M5 SMG shift knob
KW Variant 3 suspension
Brembo Big Brake kit
LCI Heads
Tints
BMW M5
So I spoke with the service manager yesterday, and he said he needed to discuss it with his store manager today and will call me back. Of course not! so I called and the store manager picks up saying that he never spoke with the service manager and that his equipment isn't capable of causing damage like that. omg! so I have to explain the situation again. Then he tells me he has to discuss it with his service manager and will call me back. How many fucking managers are there?
What should I do??? I'm sure we have a bunch of lawyers on the forum.
oh below is scary all the complains on NTB!
This is how my impatience screws me!
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...b-c170784.html
http://www.complaint.tv/national_tir...tery-1031.html
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...tb-c32129.html
http://ntb-reviews.measuredup.com/3266
http://www.team-integra.net/forum/21...esolved-2.html
http://www.consumeraffairs.com/autom...tb_undone.html
http://forums.evolutionm.net/south-r...b-not-buy.html
What should I do??? I'm sure we have a bunch of lawyers on the forum.
oh below is scary all the complains on NTB!
This is how my impatience screws me!
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...b-c170784.html
http://www.complaint.tv/national_tir...tery-1031.html
http://www.ripoffreport.com/auto-tir...o-th-44bj5.htm
http://www.complaintsboard.com/compl...tb-c32129.html
http://ntb-reviews.measuredup.com/3266
http://www.team-integra.net/forum/21...esolved-2.html
http://www.consumeraffairs.com/autom...tb_undone.html
http://forums.evolutionm.net/south-r...b-not-buy.html