IceBimmer

Hi BMW NA Customer Relations Representative,

Is there a common area that you can post the responses or answers to our questions and concerns ? It is pretty scary to have a software upgrade done based on these posts. I have the same problem on:
"CD changer randomly shuffles around when one of the doors opens".

The poor owner of the cafeteria at my company had sent her 2007 550i back to the dealer too many times on eletronic related problem. I see the dealer loaner car ( 5-series, 3-series, X-series ) more than her owner. It is nice to get to drive all BMW models. I hope she will get to drive the 7-series or Zs next time. Long story short. She is pursuing to get the car replaced under California "Lemon Law".

fheatl

Was the problem fixed with your i-drive? I am having the same issue post software upgrade and would like some guidance on how the dealer was able to diagnose the problem.

Thanks.

moema535d

After I upgraded to 25.x, my iDrive went black four times within two weeks. I had reason to believe that it had to do with the combination of the new SW and a Sony Ericsson Bluetooth phone (W810i - functionally equivalent to K750i).

During a six week vacation trip over 15000km I switched off Bluetooth and it never happened again.

Austin545

LOL, same deal just happened to me this morning. Parked the car, started it up and no idrive. I had the software upgraded about a month ago and this was first time idrive crapped out on me. Drove 15min listening to the sweet music of the runflats, especially over rough pavement. I should just light the rears from every stop light so i can give myself an excuse to get some real tires, PS2's.

Robert A

As the original poster to this thread, BMWNA stepped in with my local dealer to investigate the problem, and even provided a no-charge loaner. Their decision was to upgrade my software from v25 to v27. Now I just have to wait and see if the problem crops up again.

Meanwhile, I wish that the technicians had a way to back up your iDrive settings before they updated the software. All my radio stations, equalizer settings and driver preferences are reset to factory defaults each time I receive an upgrade.

Austin545

Unless if they came out with a new versionof software in the last month i have v27, and the problem still persists. This is a major that has gone on too long for bmw not to be able to fix. I hope bmw has hired some elite programmers to fix this problem and i expect to issue a recall when it is fixed.

JSpira

Although not with those specific versions, I had (on one of my ccc-equipped BMWs) a similar problem and the ccc was ultimately replaced 2x. In my case, however, the ccc was crashing in the midst of use, not failing to boot (if I recall, your problem was it wouldn?t boot).

Just to give an illustration of what can cause a ccc to crash, when I was at the BMW Welt getting my car a week or so ago, the same day as Bernard Wang was getting his 335i Cabrio, I had been asked by Mr Wang to pair his Samsung mobile phone to the car. As the pairing process was finishing, the iDrive completely crashed.

I asked that the car be checked (since I have been exposed to severe iDrive faults) and they came back with a report that it was due to the non-compatible Samsung mobile phone. I have no doubt that was the issue as I have seen very strange behavior with Samsung mobiles before.

Hawkwing

Your dealer can store your settings as far as I know, FM etc. - they just have to be bothered (minded) to capture the settings prior to upgrade, or perhaps know how too! The only settings that have defaulted when my e60 has been upgraded are the logic 7 settings and the AM radio stations (still use good old AM here for news stations!)

Hawkwing

Check out my earlier comments in this thread on CCC's as I've heard from my dealer recently that they've replaced a bunch more to cure unstable iDrives, re-programming alone did not cure the problem.

Re the bluetooth issue - during my last visit to the dealer in serach of a cure to the unstable iDrive BMW gmbh asked, via the dealer, what telephones were paired/used in my e60? Also would I supply the telephone software versions - I was pleased to do this; I use two currently both Motorola models a V3i, which is listed as compatible, and a V6 Maxx. I heard nothing back to suggest either were the cause of the instability of the iDrive, however the dealership is collecting telephone details of any iDrive failure presently.

schwim

I dropped my e60 off yesterday at the dealer to get the iDrive crash/failure to boot fixed. My SA alluded to this being a known issue and a fix being available. We'll see....