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My 2005 BMW 545 is falling apart. Does BMW care?

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Old 07-07-2006, 09:24 PM
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My Ride: '06 550i 6 Speed MT, Navigation, PDC, Cold Weather Pkg, Logic7, Prem Pkg, Sport Pkg, Active Steering, Comfort Seats, Comfort Access, HUD, Alpine White on Black Dakota & a Big Grin ;-) <---- On the vessel from Germany... ******** '05 545i 6 Speed MT, Navigation, PDC, Cold Weather Pkg, Logic7, Prem Pkg, Sport Pkg, UUC EVOIII SSK, Silver Gray on Black Dakota..... (Buy back by BMW NA)
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Originally Posted by branie555' post='308175' date='Jul 8 2006, 12:44 AM
I agree that working with BMW is better than working against them. The lemon law option should be your last resort. BMW bought back my 04 530 after about 10 shop visits and sold me a new 545 at wholesale. In addition, I made the new one a euro delivery and saved an extra $4000. Ultimately,my 05 545 which stickered for 65,695 was had for about 56,300! Alls wells that ends well. Don't give up.

BTW, my sales associate, the sales manager and regional aftersale marketing manager were all helpful.

Same here... After 10 months and 15K miles with my '05 545i BMW bought it back and put me in an '06 550i Stickered at $70,495 for about $3K out of pocket. - That's what I call - SERVICE!.

Try to resolve it with you Service Advisor & the Service Manager before talking to BMWNA and making your Service center (which can be VERY helpful) look bad.

GL!
Old 07-18-2006, 10:20 AM
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I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.
Old 07-18-2006, 10:55 AM
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My Ride: 2005 545i Orient Blue/Auburn/Popular Wood Trim*Steptronic*NAV* Cold Weather Package*Rear Sunshades*Rear Side AirBags*Rear Heated Seats*Fold Down Rear Seats*Sport Package*Premium Sound*HUD*SAT Radio*
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Originally Posted by SergeyM' post='308033' date='Jul 7 2006, 04:43 PM
Here is a short and sad history of my 2005 BMW 545 (build 12/04). I got the car 03/26/2005 and it ran fine for first 6 months except for the usual transmission slam and other little things. When the car turned 6 month old I had oil service performed and the latest software was uploaded to resolve transmission issues. Next day the car refused to start. After it was jump started, it displayed numerous errors (active steering failure, service engine soon and so on) and the transmission would not shift automatically. The car spent 10 days in the shop and the "throttle-body" has been replaced. I drove it for the next 6 months and by the time the car turned 1 year old it developed noticeable tapping noise and rough idle when cold. This time the car again spent about 10 days at the dealership for valves replacement (TSB issued). 2 months later there came a very strong knocking sound coming from the dash board when cold that would transform to a rattling/knocking noise as the car warmed up. Made a next week service appointment but 3 days later "engine malfunction", "stability assist failure" and "service engine soon" errors messages came up on i-drive monitor screen. Anyway, as of now my car is sitting in the dealer's shop for 19 days with no resolution to the above problems. According to my dealer the noise was related to an engine problem that they have fixed but they are still working on the other problem and the service advisor mention something about 3-rd cylinder mis-firing. Most of the time I was driving low-end Enterpise rentals but last week I was given a BMW 325 which is still no match to my 545. I am wondering if BMW would care about this situation and if NJ lemon law applies to my case. I've been very busy at work lately and did not have much time to deal with the issue but I cannot stand this situation any more. Thanks for any advice.


Sorry to hear about your problems. I don't know if you are the same Sergey on Edmunds website but you helped me figure out what I should pay for my 545. Thanks for the advice back then and good luck with your e60. Maybe BMWNA will make Christmas in July just for you and get you into a 550!

Frank
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