Lost settings after service
#1
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My Ride: 2009 535XI, Barbera Red with beige leather, Navigation, premium package, cold weather package, 18 inch wheels,
2007 530XI, Monaco Blue with Auburn leather , Navigation, Logic 7, premium package, cold weather package, M-Aero kit, Rear Spoiler, 18 inch 135m style wheels, Goodyear Eagle F1 GS D3's, AngeliBrights.
2008 650i convertible Titaniun Silver Chateau pearl leather,Gray top, cold weather package, Logic 7 premium sound, comfort access.
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I'm not sure if it's me and I'm in a bad mood, but I picked up my 2007 530XI last night from the dealer service dept, in for the DSC indicator recall and everything is screwed up. Lost seat memories, all preset radio stations, locking settings, climate control settings, and probably everything else that I haven't checked out yet. Maybe I'm spoiled because my Lexus service is unbelievable, but is this normal for BMW
:thumbsdown:
:thumbsdown:
:thumbsdown:
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#2
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My Ride: E61 530d Touring, May 2004
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Check you are using the same key, as these are key specific
But it gets worse - when upgrade software I lost the entire navigation addressbook carefully amassed over 2 years - amazingly there is apparently no way to dwnload and save these before over written
But it gets worse - when upgrade software I lost the entire navigation addressbook carefully amassed over 2 years - amazingly there is apparently no way to dwnload and save these before over written
#3
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My Ride: 2007 E63 AMG | Obsidian Black | Schwarzes Nappa | Black BirdEye Maple | Premium II Package | Electronic Trunk Closer | Parktronic
Engine: RPi/Powerchips custom ECU tune, RPi Ram Air Kit (BMC filter, scoops), RennTech Sport exhaust, secondary cats, charcoal and resonator delete, custom AAA x-pipe
Exterior: 50% side windows / 35% rear window Formula One Pinnacle Series | Flat AMG hood emblem
Suspension: Renntech Lowering Module
Wheels/Tires: Radenergie R10, Falken FK452 245/30/20, Yokohama ADVAN Sport 285/25/20
-----------------------------------------
2005 545i Sport SMG | Ti Grau | Schwarzes Dakota | Anthracite Maple | Logic 7 | Nav
Engine: Custom AFE CAI, Superchips ECU remap, Sprint Booster, RDSport Dual Exhaust Conversion with Quad Pipes and X-pipe, 3 resonators deleted, 90mm tips!
Exterior: M-Tech Aero kit | M5 Mirrors | M5 Rear Bumper | Trunk Lid Finisher | Vorsteiner decklid spoiler | 50% Formula One Pinnacle Tint
Suspension and Brakes: Bilstein PSS9 coilovers, JBT BBK: 16" cross-drilled rotors, 8 piston and 15" cross-drilled rotors, 4 piston
Wheels: VIP Modular VR 02 20x9F, 20x10R | Toyo T1R 245/30/20F, 285/25/20R
Lights: PIAA 4150K Xtreme White Plus fog lights, AIB v3
MOST IMPORTANT: Hardwired V1; =)
ED Date: 4/7/05, Re-delivery date: 5/21/05
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Can I join in?
I just got my car back from the dealership and all my settings are gone. I go through this every time I take my car into the dealership. :thumbsdown:
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I just got my car back from the dealership and all my settings are gone. I go through this every time I take my car into the dealership. :thumbsdown:
#4
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My Ride: 530i
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I want to join too.
On my last visit, I lost my bluetooth feature on my car. I made so much effort to get the dealer to enable this on my previous visit!!
On my last visit, I lost my bluetooth feature on my car. I made so much effort to get the dealer to enable this on my previous visit!!
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#5
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My Ride: 545iSMGSilver GrayAuburn Dakota LeatherLogic 7 Premium SoundSports Package
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Yup I lost my settings too last time I got a SW update.
Lexus unbelievable? I guess it depends on the dealer... unbelievable is right... screwed up my car more than they fixed it.
Lexus unbelievable? I guess it depends on the dealer... unbelievable is right... screwed up my car more than they fixed it.
#6
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My Ride: 2008 E90 335i Titanium Silver
GONE - 2005 530i Titanium Grey
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The same thing has happened to me on a number of occasions. I assume it happens when the software is upgraded. I tend to lose the seat memory settings, radio stations, navigation addresses and steering wheel button function settings.
#7
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My Ride: (USA) 645Ci, Silver Gray, Chateau, Cold Weather PKG, Premium Sound PKG, Sport PKG, Step, NAV [Std Equip in 645], HUD, Satellite (SIRIUS) Radio, Aux Input, Bluetooth enabled using iPhone 3GS w/ adapter cradle - Build date - 01/05, Baby delivered 2/24/05
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Over 10 trips to dealer for four software upgrades, CID replacement, one recoding for blank iDrive screen, one CCC replaced, one blower motor and resistor pack replaced, one window drive motor replaced, some frame work and one recall. Only one time was anything blank and that was first time. I complained and asked that it never happen again. It has not. Only other odd thing was 100% duplicate NAV Addresses after one update and a SIB was out a week or so later saying that that particular CIP had that issue. So, the short of this is, it is poor service center processes. They even instruct the service center in their upgrade process to ensure they save and restore settings. get on your dealers, it can be corrected
#9
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Location: San Diego, CA
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My Ride: 2007 E63 AMG | Obsidian Black | Schwarzes Nappa | Black BirdEye Maple | Premium II Package | Electronic Trunk Closer | Parktronic
Engine: RPi/Powerchips custom ECU tune, RPi Ram Air Kit (BMC filter, scoops), RennTech Sport exhaust, secondary cats, charcoal and resonator delete, custom AAA x-pipe
Exterior: 50% side windows / 35% rear window Formula One Pinnacle Series | Flat AMG hood emblem
Suspension: Renntech Lowering Module
Wheels/Tires: Radenergie R10, Falken FK452 245/30/20, Yokohama ADVAN Sport 285/25/20
-----------------------------------------
2005 545i Sport SMG | Ti Grau | Schwarzes Dakota | Anthracite Maple | Logic 7 | Nav
Engine: Custom AFE CAI, Superchips ECU remap, Sprint Booster, RDSport Dual Exhaust Conversion with Quad Pipes and X-pipe, 3 resonators deleted, 90mm tips!
Exterior: M-Tech Aero kit | M5 Mirrors | M5 Rear Bumper | Trunk Lid Finisher | Vorsteiner decklid spoiler | 50% Formula One Pinnacle Tint
Suspension and Brakes: Bilstein PSS9 coilovers, JBT BBK: 16" cross-drilled rotors, 8 piston and 15" cross-drilled rotors, 4 piston
Wheels: VIP Modular VR 02 20x9F, 20x10R | Toyo T1R 245/30/20F, 285/25/20R
Lights: PIAA 4150K Xtreme White Plus fog lights, AIB v3
MOST IMPORTANT: Hardwired V1; =)
ED Date: 4/7/05, Re-delivery date: 5/21/05
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Originally Posted by cobradav' post='357033' date='Nov 16 2006, 04:49 PM
Over 10 trips to dealer for four software upgrades, CID replacement, one recoding for blank iDrive screen, one CCC replaced, one blower motor and resistor pack replaced, one window drive motor replaced, some frame work and one recall. Only one time was anything blank and that was first time. I complained and asked that it never happen again. It has not. Only other odd thing was 100% duplicate NAV Addresses after one update and a SIB was out a week or so later saying that that particular CIP had that issue. So, the short of this is, it is poor service center processes. They even instruct the service center in their upgrade process to ensure they save and restore settings. get on your dealers, it can be corrected
#10
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My Ride: 2009 535XI, Barbera Red with beige leather, Navigation, premium package, cold weather package, 18 inch wheels,
2007 530XI, Monaco Blue with Auburn leather , Navigation, Logic 7, premium package, cold weather package, M-Aero kit, Rear Spoiler, 18 inch 135m style wheels, Goodyear Eagle F1 GS D3's, AngeliBrights.
2008 650i convertible Titaniun Silver Chateau pearl leather,Gray top, cold weather package, Logic 7 premium sound, comfort access.
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Originally Posted by vegastrashed' post='357057' date='Nov 16 2006, 08:31 PM
Oh, you can bet that the next time I'm going to press BMW of San Diego REAL hard. They're going to have to work for that 5 rating.
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