Was off work yesterday so I decide to get up early and get an early start. Drag myself out of the house at 6 A.M. and it is pouring, get into the car turn the key and nothing, engine didn't even crank. Run back through the rain to get spare key and still nothing. Call roadside assistance, waited over an hour and then find myself sitting in this dirty disgusting tow truck stuck in traffic for next 30 mins for what is usually a 10 min drive to my dealer.

Arrive at the dealer to find that they have no spare cars left, so I tell them that I will wait, hoping that this will be a quick fix (don't want to be without a car all weekend) Anyways after 20 mins they come back and tell me computer says everything is ok, duh gee, first thing I checked was onboard computer. Well after an hour and a half they figure out that a contact on a wire leading to the starter was loose. So they fix it and off I go back into the rain.

I now find myself 15 mins from the dealer on a highway in a torrential downpour and all of a sudden bells start ringing and computer tells me I have a flat tire.
I pull over on the highway because the last time I got this warning I pulled over at the next exit and I ruined my tire which cost me $ 350.00 to replace. So I exit the car kick all the tires which seem hard, so I proceed to exit which was within eyesite
and call the dealer back. They tell me to drive the car back, so I tell them no problem however if I blow my tire they are taking care of it. So of course they tell me to call roadside assistance. Waited about an hour for the tow truck and of course it was the same driver with a huge grin on his face. Get's me back to the dealer and the mechanic tells me that they disconnected the battery when I was there ealier and I do not have a puncture, the computer only needed to be reset.

I wish the service advisors would have to take a course on I-drive, they could have told me this over thie phone and saved me a ton of aggrevation.

Ok , it's out of my system now.

 

Man, one of those days. Find you a more competent service advisor. There's usually only one per dealer. Hope you have a better weekend.

 

Thanks for telling your story.

I have reached the point after having a piece of sh*& ML320 for four years and now an E60, that most of the errors/warnings that appear are not really problems at all, just minor issues that caused the electrical system or vacuum system to have temporary problems that aren't harmful to the car.

The problem is that I'm always tempted to let the problem go and see if it will just go away on its own. I've adopted the strategy of calling hte dealer right away and if they don't urge me to come it, I wait for it to happen a second time. At least with the ML320, if I brought it in everytime a check-engine-like light came on, I would have gone nuts.

You were a good trooper to patiently hang in there and wait for the tow after the tire pressure light came on. I think I would have told them to bring me a loaner on the spot and then ripped them a new one when I found out they didn't reset the system.

(Sad truth is- the squeeky wheel gets the grease.)

 

Does the flat-tire warning always sound if the computer isn't reset? [EDIT: I meant to say "isn't reset' originally.]

 

I learnt very early on that a certain amount of patience is required when dealing with BMW. 18 days after getting my new E60 back in February of this year my engine developed a crack in the block that required a complete engine change. At that time I flipped out, wrote to Germany/USA, Canada, damn I wrote to everyone. Seems like you can bully all the N/A manufacturers, even some of the Japanese, however the Germans are a breed unto themselves and I have come to learn that you need to remain very level headed but at the same time just forcefull enough not to piss them off. It's a good thing I still love my car or I could turn into one miserable dude. With the dealer I keep a scorecard and each time I have an issue with them I remind them of certain things and all of a sudden my issues disappear and I have them doing all sorts of things for free.

 

May I know what dealer did you go to??

 

I am in Canada

 

Man, I feel for you. If it was just plain unlucky you could live with it, but then some clown being incompetent and adding insult to injury... well...

Just remember, we have bad days to remind us how good the normal days are.

 

I t s my second BMW I don t listen to warnings anymore...lol

 

I am in Canada
[/quote]
Sorry about your problems,glad evrything turned out ok.
Because your in Canada you can't tell us the name of your dealer???? I don't understand.
cheers
vern