Groan wtih FULL turn of Steering Wheel?
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Originally Posted by C's Bimmer' post='726821' date='Nov 20 2008, 05:05 PM
Hahahaha! This is your way of saying, "Time to upgrade again". LOL! So predictable. 
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My Ride: 2008 Alpine White 550i Sport, Cream Beige Interior, 6-Sp Manual - retired 9/2011
So what is wrong here......folks seem to be having the same issue, but what's causing it and what is the resolution? It looks like no one knows. Hopefully I will find out tomorrow, but I fear I'll be hearing the usual, "We didn't hear anything" line...or "It's normal."
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My Ride: 2008 Alpine White 550i Sport, Cream Beige Interior, 6-Sp Manual - retired 9/2011
Originally Posted by zerocool' post='726875' date='Nov 20 2008, 06:48 PM
I was looking through the TIS database under noises - i only have this option; grating/creaking noise or droning/buzzing. they both lead to clutch/ steering fluids and bearings, i'm trying to look at axel/joints but its not showing up anything( i'm not a pro-just starting to learn how to use the software). is it a M/T? is the a/c on when you noticed it?
It's all ball bearings these days....thanks for checking your TIS.
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My Ride: 2008 Silverstone II E60 M5 2012 E70 AW X5 50i Sport w/ LCI Aero Kit and Rocker Panels
Part of the free maintenance package for 4 years is "It's Normal". Didn't you know that?
Kidding aside, I've actually had a few issues come up with the M recently. I received this same response every time. I recently took it to an independant shop who fixed the problem(s), but I had to pay out of pocket. I'm actually in the process of writing the GM and the Manager of Service of my dealership a really nice, nasty note. I doubt I'll be reimbursed. Fact is, most dealerships won't spend countless hours on a car to find the source of the problem that they've never even heard of before. If it can pass the, "It's Normal" test, then it goes back to the customer. Furthermore, I'm fairly certain if it means a "process of elimination" exam is to be done by swapping various parts that are deeply embedded in the car only to come up short, chances are likely that the problem will still be there when your car returns. Just curious, but how does BMW pay a dealership for the cars they work on as part of the free maintanence package? Does anyone know? If a problem is not found, does BMW still reimburse the dealership for the hours of labor performed?
Although we get free maintenance and have a 4 year/50K warranty on the car, I sometimes wonder how great it really is. My recent problem with my car proved to me that my dealer is completely inept. It's terrible because I am ordering our X5 in 3 weeks and am now considering another dealership to purchase my X5 from. I'm curious to see how the GM of the dealership responds to that in my letter. We shall see...
Kidding aside, I've actually had a few issues come up with the M recently. I received this same response every time. I recently took it to an independant shop who fixed the problem(s), but I had to pay out of pocket. I'm actually in the process of writing the GM and the Manager of Service of my dealership a really nice, nasty note. I doubt I'll be reimbursed. Fact is, most dealerships won't spend countless hours on a car to find the source of the problem that they've never even heard of before. If it can pass the, "It's Normal" test, then it goes back to the customer. Furthermore, I'm fairly certain if it means a "process of elimination" exam is to be done by swapping various parts that are deeply embedded in the car only to come up short, chances are likely that the problem will still be there when your car returns. Just curious, but how does BMW pay a dealership for the cars they work on as part of the free maintanence package? Does anyone know? If a problem is not found, does BMW still reimburse the dealership for the hours of labor performed?
Although we get free maintenance and have a 4 year/50K warranty on the car, I sometimes wonder how great it really is. My recent problem with my car proved to me that my dealer is completely inept. It's terrible because I am ordering our X5 in 3 weeks and am now considering another dealership to purchase my X5 from. I'm curious to see how the GM of the dealership responds to that in my letter. We shall see...
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From: Birmingham AL
My Ride: 2010 VW Passat Wagon 2.0l Tsi
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I got it too...
Full lock Left hand turns at slow speed... Not Right hand turns
Full lock Left hand turns at slow speed... Not Right hand turns
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Joined: May 2007
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From: Pittsburgh, PA
My Ride: 2008 Alpine White 550i Sport, Cream Beige Interior, 6-Sp Manual - retired 9/2011
Originally Posted by C's Bimmer' post='727027' date='Nov 20 2008, 09:40 PM
Part of the free maintenance package for 4 years is "It's Normal". Didn't you know that?
Kidding aside, I've actually had a few issues come up with the M recently. I received this same response every time. I recently took it to an independant shop who fixed the problem(s), but I had to pay out of pocket. I'm actually in the process of writing the GM and the Manager of Service of my dealership a really nice, nasty note. I doubt I'll be reimbursed. Fact is, most dealerships won't spend countless hours on a car to find the source of the problem that they've never even heard of before. If it can pass the, "It's Normal" test, then it goes back to the customer. Furthermore, I'm fairly certain if it means a "process of elimination" exam is to be done by swapping various parts that are deeply embedded in the car only to come up short, chances are likely that the problem will still be there when your car returns. Just curious, but how does BMW pay a dealership for the cars they work on as part of the free maintanence package? Does anyone know? If a problem is not found, does BMW still reimburse the dealership for the hours of labor performed?
Although we get free maintenance and have a 4 year/50K warranty on the car, I sometimes wonder how great it really is. My recent problem with my car proved to me that my dealer is completely inept. It's terrible because I am ordering our X5 in 3 weeks and am now considering another dealership to purchase my X5 from. I'm curious to see how the GM of the dealership responds to that in my letter. We shall see...
Kidding aside, I've actually had a few issues come up with the M recently. I received this same response every time. I recently took it to an independant shop who fixed the problem(s), but I had to pay out of pocket. I'm actually in the process of writing the GM and the Manager of Service of my dealership a really nice, nasty note. I doubt I'll be reimbursed. Fact is, most dealerships won't spend countless hours on a car to find the source of the problem that they've never even heard of before. If it can pass the, "It's Normal" test, then it goes back to the customer. Furthermore, I'm fairly certain if it means a "process of elimination" exam is to be done by swapping various parts that are deeply embedded in the car only to come up short, chances are likely that the problem will still be there when your car returns. Just curious, but how does BMW pay a dealership for the cars they work on as part of the free maintanence package? Does anyone know? If a problem is not found, does BMW still reimburse the dealership for the hours of labor performed?
Although we get free maintenance and have a 4 year/50K warranty on the car, I sometimes wonder how great it really is. My recent problem with my car proved to me that my dealer is completely inept. It's terrible because I am ordering our X5 in 3 weeks and am now considering another dealership to purchase my X5 from. I'm curious to see how the GM of the dealership responds to that in my letter. We shall see...
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My Ride: 2008 Silverstone II E60 M5 2012 E70 AW X5 50i Sport w/ LCI Aero Kit and Rocker Panels
Originally Posted by DrLev99' post='727229' date='Nov 21 2008, 12:35 AM
What kind of problem did you have, if you don't mind sharing??
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yup. my cars going back in for a couple minor problems that just bothers me monday. at first they said it normal and it' b/c i have active steering and it takes me a quarter turn to reach full turn. that's BS. I'll tell servuce advisor to it next to me so he can hear the whine OVER my exhaust.
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From: Pittsburgh, PA
My Ride: 2008 Alpine White 550i Sport, Cream Beige Interior, 6-Sp Manual - retired 9/2011
Originally Posted by brabusw209amg' post='727277' date='Nov 21 2008, 01:14 AM
yup. my cars going back in for a couple minor problems that just bothers me monday. at first they said it normal and it' b/c i have active steering and it takes me a quarter turn to reach full turn. that's BS. I'll tell servuce advisor to it next to me so he can hear the whine OVER my exhaust.
