Does this sound right???
#1
Members
Thread Starter
Join Date: Jul 2007
Location: Glasgow, United Kingdom
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
Hi All,
First of all, I'm in the UK, which might be relevant.
Dealership phoned me yesterday to say the new car has landed in the UK (good news), however they are now saying it wont be ready for collection until 17th October (three weeks away!) at the earliest (bad news).
Does this sound right? It's just they said to me last week that it would be ready at some point next week (3rd October or something) at the latest. Do you think if I asked them nicely they can do anything to speed it up? It's just I'm going to be car-less for a period of time if they can't help.
PS. I'm picking the car up from the South-East of England, so it's not like they're going to have to arrange transport to Scotland or anything...
Your advice is, as always, greatly appreciated.
First of all, I'm in the UK, which might be relevant.
Dealership phoned me yesterday to say the new car has landed in the UK (good news), however they are now saying it wont be ready for collection until 17th October (three weeks away!) at the earliest (bad news).
Does this sound right? It's just they said to me last week that it would be ready at some point next week (3rd October or something) at the latest. Do you think if I asked them nicely they can do anything to speed it up? It's just I'm going to be car-less for a period of time if they can't help.
PS. I'm picking the car up from the South-East of England, so it's not like they're going to have to arrange transport to Scotland or anything...
Your advice is, as always, greatly appreciated.
#2
Contributors
Join Date: Mar 2004
Location: New Orleans, LA USA
Posts: 4,672
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: E90 M3
Model Year: 2011
Did they not offer an explanation for the delay? I would press them for some details as they are leaving you without transport due to the delay.
It does sound a bit odd to me, perhaps there was some minor damage in transport that needs to be repaired. It does happen on occasion.
It does sound a bit odd to me, perhaps there was some minor damage in transport that needs to be repaired. It does happen on occasion.
#3
Contributors
Join Date: Apr 2007
Location: Vancouver, BC , Canada
Posts: 4,459
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
I note you have added a spoiler, is there anything else that would likely be installed in England that might slow this up ??
Cheers
Cheers
#4
Contributors
Join Date: Jul 2005
Location: Helsinki, Finland
Posts: 7,790
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: My ex-ride: EU '08 LCI 520dA. Space Grey, Sport Seats in Black Leather/Fabric Anthracite, Sport Steering Wheel, A/C with Extended Features, Hi-Fi Speakers, Cup Holders, Cruise with Braking function, Folding Rear Seats, Xenons, Park Distance Control.
Originally Posted by fastboyuk' post='474075' date='Sep 25 2007, 09:25 PM
Dealership phoned me yesterday to say the new car has landed in the UK (good news), however they are now saying it wont be ready for collection until 17th October (three weeks away!) at the earliest (bad news).
They are simply pulling your leg.
Demand to know what's happening!
#5
Super Moderator
Join Date: May 2004
Location: FL
Posts: 18,253
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: F02 LCI Individual
Model Year: 2013
Originally Posted by fastboyuk' post='474075' date='Sep 25 2007, 08:25 PM
Hi All,
First of all, I'm in the UK, which might be relevant.
...
First of all, I'm in the UK, which might be relevant.
...
Please put "UK" in the location field of your profile so that it is shown under your avatar. Thanks.
#6
Members
Thread Starter
Join Date: Jul 2007
Location: Glasgow, United Kingdom
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Iceman' post='474191' date='Sep 25 2007, 04:23 PM
Yes it is!
Please put "UK" in the location field of your profile so that it is shown under your avatar. Thanks.
Please put "UK" in the location field of your profile so that it is shown under your avatar. Thanks.
If the car landed yesterday, I don't get why the dealership won't even get the car until 12th October at the earliest.
Just doesn't add up?
#7
Members
Thread Starter
Join Date: Jul 2007
Location: Glasgow, United Kingdom
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by kscarrol' post='474115' date='Sep 25 2007, 02:27 PM
Did they not offer an explanation for the delay? I would press them for some details as they are leaving you without transport due to the delay.
It does sound a bit odd to me, perhaps there was some minor damage in transport that needs to be repaired. It does happen on occasion.
It does sound a bit odd to me, perhaps there was some minor damage in transport that needs to be repaired. It does happen on occasion.
#8
Contributors
Join Date: Sep 2004
Location: Runcorn, NW-UK
Posts: 1,290
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by fastboyuk' post='474221' date='Sep 25 2007, 03:57 PM
Added
If the car landed yesterday, I don't get why the dealership won't even get the car until 12th October at the earliest.
Just doesn't add up?
If the car landed yesterday, I don't get why the dealership won't even get the car until 12th October at the earliest.
Just doesn't add up?
#9
Contributors
Join Date: Mar 2004
Location: New Orleans, LA USA
Posts: 4,672
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: E90 M3
Model Year: 2011
You are correct, given that the car is in country, it should not take three weeks to prep and get to you. Again, ask the dealer, only they know the real answer. Maybe in checking the car they found some mechanical defect and the part is back ordered. But even then the three weeks seems awfully long. Good luck...
#10
Members
Thread Starter
Join Date: Jul 2007
Location: Glasgow, United Kingdom
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Russ1974' post='474237' date='Sep 25 2007, 05:15 PM
You need to get on the phone to the dealer and find out ... you never know, I might end up getting mine before you