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Old 04-02-2008, 10:32 AM
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i brought my car in for service and they ended up scratching my leather seat. I brought it back to the dealer and he said they will repair it for free. No apology or anything. He also says since the interior is old, the repaired part will stand out alot, for it will be fresh.

should i be okay with this repair? i just want my car back to the way it was... MATCHING!!!!
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Old 04-02-2008, 10:35 AM
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order them to refresh everything!
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Old 04-02-2008, 10:57 AM
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I would not be OK with that at all! If they get a good leather person they can blend it in to where you won't be able to tell at all. If it looks bad make them fix it.
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Old 04-02-2008, 11:44 AM
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will do what i can....
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Old 04-02-2008, 01:37 PM
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hope they dont steal all my change AGAIN....
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Old 04-02-2008, 03:21 PM
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Originally Posted by ESexy' post='555034' date='Apr 2 2008, 05:37 PM
hope they dont steal all my change AGAIN....
uh, where do you leave it?
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Old 04-02-2008, 04:34 PM
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My Ride: 2007 530i. Purchased 6/28/07. Titanium Silver Metallic, Black Dakota Leather, Dark Poplar Trim, Steptronic, Premium Package, Cold Weather Package, Bluetooth, Adaptive Control Xenons. 10/30/07 Added OEM 124s with 245/40/18 & 275/35/18 Michelin Pilot Sport A/S tires. Installed red Cal Covers� from BavAuto. 11/21/07 Added OEM all-weather floor mats (for winter, carpet in summer) and coat rack. 6/26/08 installed M5-style rear spoiler. 6/30/08 put on red reflectors. 8/22/08 Euro turn signal stickers applied. 3/20/09 Installed Shadowline Trim. 3/27/09 Added Matte Black Kidney Grilles from Trinity. 4/03/09 Installed Bimmian Shadow Matte Black 530i Badges. 4/04/09 Installed LED license plate lights from Trinity. 5/01/09 Installed Brabus Interior LED Kit and White Angel Eyes. 5/02/09 Put in Brabus 6K Fogs. 5/14/09 Removed charcoal filter. 5/15/09 Installed light smoke LED side marker lamps from Trinity. 5/21/09 Sprint Booster. 6/12/09 Painted exhaust tips flat black. 6/13/09 Pulled red Cal Covers and painted calipers low gloss black. 6/27/09 RPI Ram Air Scoop from Trinity. 8/15/09 Installed Brabus's silver invisibulbs front and rear. 9/24/09 Installed R-Dash license plate LEDs from Brabaus (John).
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Originally Posted by ESexy' post='555034' date='Apr 2 2008, 04:37 PM
hope they dont steal all my change AGAIN....
Was this a BMW dealership? They stole your change? Unbelievable. I must live in a dealer nirvana as I don't even remove my radar detector, my two or three pairs of nice sunglasses, stashed emergency cash (in the unused ashtray), or anything from the trunk. That is, unless I'm going to need those things during the time my car has been in, which thus far has not been more than 24 hours. I've been using the same SA/dealer service dept. for five years w/o an incident.
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Old 04-02-2008, 06:48 PM
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this indeed is a bmw dealership. change was in the un used ash tray...
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Old 04-02-2008, 07:25 PM
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Originally Posted by ESexy' post='555185' date='Apr 2 2008, 10:48 PM
this indeed is a bmw dealership. change was in the un used ash tray...
If you mean in the center console, be careful. People have had quarters drop in and cause damage. This is not covered by warranty.
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Old 04-04-2008, 06:03 AM
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Originally Posted by JSpira' post='555193' date='Apr 2 2008, 10:25 PM
If you mean in the center console, be careful. People have had quarters drop in and cause damage. This is not covered by warranty.
the cig lighter is still in place so i dont have to really worry about that. as a precaution ill probably use the center console to store my change.. thanks for the warning.

my service advisor finally called me yesterday evening. he said all is going welland the seat is repaired and unnoticable. the only thing they are waiting for now is my NEW steering wheel. the one that came in the care had a pointy part pointing towards the surface so i told my SA and he got the approval to replace through warranty. i hope everything turns out okay...
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