Broke my door handle... on day 1

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Jul 24, 2009 | 05:57 PM

#11

Kzang

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From: Northern NJ

Absolutely unacceptable on a 60K car... what a shame.

Jul 24, 2009 | 06:00 PM

#12

highyo

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i'm going to have to get nasty with them if they give me lip about not being able to fix it tomorrow...

Jul 24, 2009 | 06:01 PM

#13

theXman

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From: Jersey

My Ride: 2004 530i

Model Year: 2004

Quote:

Originally Posted by Kzang' post='953666' date='Jul 24 2009, 09:57 PM

Absolutely unacceptable on a 60K car....

And that's the 1st you say to the SA and your sale rep before any greetings when you bring it in...

Jul 24, 2009 | 06:02 PM

#14

highyo

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right.. this has to be a priority for them to fix.. what a sour end to a day i have been looking forward to for months/years

Jul 24, 2009 | 06:03 PM

#15

EBMCS03

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My Ride: 545iSMGSilver GrayAuburn Dakota LeatherLogic 7 Premium SoundSports Package

Wow first day?? but if that is the case I'm sure of you talk to your dealer nicely and tell them what happened they probably would be able to fix it under warranty.

Jul 24, 2009 | 06:04 PM

#16

highyo

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literally within 6 hours of getting the car, and possibly the first time i opened that door. there is no way this isnt under warranty.. the car has 20 miles on it

Jul 24, 2009 | 06:05 PM

#17

theXman

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From: Jersey

My Ride: 2004 530i

Model Year: 2004

Quote:

Originally Posted by EBMCS03' post='953678' date='Jul 24 2009, 10:03 PM

Wow first day?? but if that is the case I'm sure of you talk to your dealer nicely and tell them what happened they probably would be able to fix it under warranty.

Nice or not, this is under warranty regardless.

Jul 24, 2009 | 06:06 PM

#18

highyo

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xman, after reading the previous post, im wondering if they even have this part in the shop... jeez im getting agitated....

Jul 24, 2009 | 06:08 PM

#19

theXman

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From: Jersey

My Ride: 2004 530i

Model Year: 2004

Quote:

Originally Posted by highyo' post='953673' date='Jul 24 2009, 10:00 PM

i'm going to have to get nasty with them if they give me lip about not being able to fix it tomorrow...

They should give you a loaner while it's being fixed. If not, then you get nasty. Find your sales rep and tell him in front of the customers of what happened.