Broke my door handle... on day 1
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From: Sherman Oaks CA (New to: Bay Area)
My Ride: 2004 BMW 545i Sport Package, Titanium Gray II Metallic, Wheel Style 124
Originally Posted by russdx' post='953962' date='Jul 25 2009, 06:40 AM
wow very strange hehe
yeah right
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From: Jersey
My Ride: 2004 530i
Model Year: 2004
Originally Posted by highyo' post='954338' date='Jul 25 2009, 05:50 PM
Mission accomplished no fuss no muss.. i dont know what they did but it did not require a new part and i was able to take off within 45 minutes.. my faith has been resolved. coming from a range rover sport, i didnt realize how fun it was to merge onto a highway and i have found myself taking the long way home into manhattan tonight... thanks for all your help guys
Hey, hold off on the spinach diet for a while, ok?
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From: The State of Southern NJ!
Originally Posted by highyo' post='954338' date='Jul 25 2009, 05:50 PM
Mission accomplished no fuss no muss.. i dont know what they did but it did not require a new part and i was able to take off within 45 minutes.. my faith has been resolved. coming from a range rover sport, i didnt realize how fun it was to merge onto a highway and i have found myself taking the long way home into manhattan tonight... thanks for all your help guys
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From: Cairo, Egypt
My Ride: 2008 525i LCI - saphire black on black dakota leather, dark poplar wood, moonroof, cruise control, electric seats with memory, nokia 6230i bluetooth + cradle, rain sensor, A/C with extended features, extended lights package, PDC, rear power sunshade, AUX Jack, steptronic, M-Tech steering wheel, 10 Airbags, smokers package, DSC, interior and exterior mirror with anti-dazzel function, business radio; power folding mirrors
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oops! wrote the wrong reply to the wrong post
that must be a record breaker, but you can be sure they'll do anything to make it up to you, use it as a bargaining tool...
that must be a record breaker, but you can be sure they'll do anything to make it up to you, use it as a bargaining tool...
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From: London UK
My Ride: 2007 530d M-Sport Auto, Individual Spec (Ruby Black Paint, Champagne Nappa Leather, Piano Black Trim), Media Pack (Navigation Professional, Bluetooth, CD Changer, Voice Control), Sun Protection Glass, 19" Style 172 Rims, Hi-Fi Speakers, Heated Seats
Just wanted to add my own experience on this topic:
Had exactly the same issue on my '07 530d a couple of months ago. Except it was my 4yr old son who pulled the handle "out, not up"!!
As the car's less than 3 years old, my dealer said it was covered under warranty, but the handle would have to be ordered from Gemany pre-sprayed in the right colour. ("As it's an Individual colour, this would take longer.......")
Couldn't open the door for over a month from outside, and when it eventually went in to be replaced, they had received a handle from Germany - but in primer!!!!! Told me it could be another couple of months wait for one in the right colour. Refused to spray a primered handle as it was "a warranty job so BMW UK won't pay us to spray it".
After a few choice words were exchanged about their policy, I insisted they fit the primered handle as a temporary measure, at least making the door usable. So I'm currently with a primered handle on my car, waiting for the correct colour handle to arrive from Germany.
Been 2 and a half monthssince this saga started. Never had a problem with the dealer before, but I'm really not impressed by the service this time.....
Had exactly the same issue on my '07 530d a couple of months ago. Except it was my 4yr old son who pulled the handle "out, not up"!!
As the car's less than 3 years old, my dealer said it was covered under warranty, but the handle would have to be ordered from Gemany pre-sprayed in the right colour. ("As it's an Individual colour, this would take longer.......")
Couldn't open the door for over a month from outside, and when it eventually went in to be replaced, they had received a handle from Germany - but in primer!!!!! Told me it could be another couple of months wait for one in the right colour. Refused to spray a primered handle as it was "a warranty job so BMW UK won't pay us to spray it".
After a few choice words were exchanged about their policy, I insisted they fit the primered handle as a temporary measure, at least making the door usable. So I'm currently with a primered handle on my car, waiting for the correct colour handle to arrive from Germany.
Been 2 and a half monthssince this saga started. Never had a problem with the dealer before, but I'm really not impressed by the service this time.....
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