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BMW Assits Question ?

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Old 12-14-2005, 12:27 PM
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Originally Posted by vnod' post='211274' date='Dec 14 2005, 03:24 PM
Thanks JS. I had no idea the convenince plan is included in the first year.
NP. Just go for it and click the button and talk to the BMW Assist Customer Service person. He/she will give you all the info
Old 12-14-2005, 12:35 PM
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Originally Posted by JStraw' post='211275
Thanks JS. I had no idea the convenince plan is included in the first year.
NP. Just go for it and click the button and talk to the BMW Assist Customer Service person. He/she will give you all the info
[/quote]Thanks again.
Old 12-14-2005, 12:44 PM
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Originally Posted by jet190rs' post='211262
Where are you? In the USA, the phone uses the Verizon cellular network.
So if you have an emergency in the middle of nowhere, its possible that the call won't connect?
[/quote]
How right you are! Earlier this year while traveling through Georgia I wanted to check out my location via SOS and it wouldnot go thru.When I got home and went to the dealer for other service work they checked it out and said the reason I couldn't get thru is because I probably was in a dead zone and everything was ok.Later I called BMW Assist and explained what happen and asked if I got into a accident and it didnot go thru because I was in a dead zone what good would BMW Assist be to me.They couldn't answer me and said they would get back to me but they never did.
cheers
vern
Old 12-14-2005, 12:53 PM
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Originally Posted by vern' post='211283
Originally Posted by Rudy' post='210958' date='Dec 14 2005, 12:13 AM
Where are you? In the USA, the phone uses the Verizon cellular network.
So if you have an emergency in the middle of nowhere, its possible that the call won't connect?
How right you are! Earlier this year while traveling through Georgia I wanted to check out my location via SOS and it wouldnot go thru.When I got home and went to the dealer for other service work they checked it out and said the reason I couldn't get thru is because I probably was in a dead zone and everything was ok.Later I called BMW Assist and explained what happen and asked if I got into a accident and it didnot go thru because I was in a dead zone what good would BMW Assist be to me.They couldn't answer me and said they would get back to me but they never did.
cheers
vern
[/quote]

Were you in a dead zone when they tried getting back to you??!!!

Sucks doesn't it??!!
Old 12-14-2005, 12:58 PM
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Originally Posted by JStraw' post='211289
Originally Posted by jet190rs' post='211262' date='Dec 14 2005, 03:59 PM
[quote name='Rudy' post='210958' date='Dec 14 2005, 12:13 AM']
Where are you? In the USA, the phone uses the Verizon cellular network.
So if you have an emergency in the middle of nowhere, its possible that the call won't connect?
How right you are! Earlier this year while traveling through Georgia I wanted to check out my location via SOS and it wouldnot go thru.When I got home and went to the dealer for other service work they checked it out and said the reason I couldn't get thru is because I probably was in a dead zone and everything was ok.Later I called BMW Assist and explained what happen and asked if I got into a accident and it didnot go thru because I was in a dead zone what good would BMW Assist be to me.They couldn't answer me and said they would get back to me but they never did.
cheers
vern
[/quote]

Were you in a dead zone when they tried getting back to you??!!!

Sucks doesn't it??!!
[/quote]
NO I called them thru the cell phone.
cheers vern
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