BMW Assist
10-15-2010, 10:14 AM
#1
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Join Date: Jan 2010
Location: Ottawa, Ontario, Canada
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My Ride: 09 535i Xdrive
Technology package
Premium Package
Audiophile Sound Package
Just recieved a nice letter in the mail today from BMW Assist, asking me if I wished to renew the service that is just about to expire, for $190.00 CDN per year.I have used it a few times to get them to download destinations on my Nav, but I can't see it's real value.Anyone renew it or have any thoughts on the real usefullness of this service?
10-15-2010, 10:32 AM
#2
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Join Date: Sep 2010
Location: Seattle
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My Ride: 2009 535xi
I've never had to use BMW Assist or intend to use. But, I think it will come in handy if your vehicle is stolen or if you are in a vehicle accident. I believe they can track your vehicle if it's stolen and they can call help for you in an accident.
I was in a car accident in my previous Benz, which had a similar service to BMW Assist, and immediately after my front airbags deployed, a representative called me and called 9-1-1 for me.
For me, it's worth every penny. BTW, for Benz the annual cost was $200+ and this was 4+ years ago so BMW Assist is actually less expensive.
I was in a car accident in my previous Benz, which had a similar service to BMW Assist, and immediately after my front airbags deployed, a representative called me and called 9-1-1 for me.
For me, it's worth every penny. BTW, for Benz the annual cost was $200+ and this was 4+ years ago so BMW Assist is actually less expensive.
.
10-15-2010, 01:39 PM
#5
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Location: Essex, UK.
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My Ride: 2006 530 d M-sport e60
10-15-2010, 01:44 PM
#6
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oh okay i was thinking how did it activate with them asking for no payment! lol i only applied for it last week or so, took a few days to activate. Guess i'll hear from them sometime next year then!
10-15-2010, 02:16 PM
#7
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Join Date: Jan 2010
Location: Ottawa, Ontario, Canada
Posts: 223
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My Ride: 09 535i Xdrive
Technology package
Premium Package
Audiophile Sound Package
I've never had to use BMW Assist or intend to use. But, I think it will come in handy if your vehicle is stolen or if you are in a vehicle accident. I believe they can track your vehicle if it's stolen and they can call help for you in an accident.
I was in a car accident in my previous Benz, which had a similar service to BMW Assist, and immediately after my front airbags deployed, a representative called me and called 9-1-1 for me.
For me, it's worth every penny. BTW, for Benz the annual cost was $200+ and this was 4+ years ago so BMW Assist is actually less expensive.
I was in a car accident in my previous Benz, which had a similar service to BMW Assist, and immediately after my front airbags deployed, a representative called me and called 9-1-1 for me.
For me, it's worth every penny. BTW, for Benz the annual cost was $200+ and this was 4+ years ago so BMW Assist is actually less expensive.
10-16-2010, 05:40 PM
#8
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Join Date: Oct 2004
Location: Peachtree City Georgia
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My Ride: 2004 e60 M5 Replica
Titanium Silver
Premium Package
Premium Sound Package
Adaptive Xenon's
Apple iPhone cell interactive pared with iDrive Bluetooth setting
19 inch BMW OEM 166M rims,
Michelin tires
Sprint Booster - V2
Fidelity / BMW Extended Warranty 7 year / 100,000 miles
in 2004 it was free for me for the first year. It also good to have if you should ever leave your keys in your BMW and lock it by accident, and you can call 1-800 BMW Assist can unlock your door for you by satellite, at least they did it for me when I left my keys in my Bimmer one time!! (LOL)
Eddie aka Presley348
10-17-2010, 05:52 AM
#9
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Join Date: Jun 2007
Location: Atlanta, GA
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My Ride: 2008 535i:
(8/07 Build) Metallic Bronze, Beige NASCA Leather, Ventilated Seats, Sport Pkg, Cold Wxr Pkg, Logic-7 Sound, HUD, Night Vision, PDC, Split Rear Seats, NAV, Premium Pkg, Comfort Access, HD Radio, Sport Auto Trans
Current mods: M-Aero Kit, JB4, Motorcepts 6000k HID Foglamps
Umnitza ICE-Lite 10w LED 6000k AE's
1992 Camaro RS:
Fully Restored w/Custom Interior, 5.0L V8, T-tops, OEM Z28 Foglamps, Inst Cluster, & Spoiler, Custom Sound, Too many engine mods to list
Just recieved a nice letter in the mail today from BMW Assist, asking me if I wished to renew the service that is just about to expire, for $190.00 CDN per year.I have used it a few times to get them to download destinations on my Nav, but I can't see it's real value.Anyone renew it or have any thoughts on the real usefullness of this service?
The safety plan ($199 per year) which provides emergency notification, service scheduling, key unlock.
The convenience plan ($199 per year) which provides navigation downloads, weather and traffic data, and concierge.
You have to have the safety plan in order to get the convenience plan.
Up until last year, the concierge feature was awesome! You could use BMW Assist to check for availability, make reservations, and purchase tickets to events, restaurants, hotels, flights, etc. - provided you gave them your credit card info. Now they only look up information - I know they don't make financial transactions and I'm not sure they even make calls for information anymore. Their NAV service is spotty since you have to sometimes be very specific about the destination you are trying to get to. Last summer I used the NAV service to get directions to the Kennedy Space Center. The BMW Assist operator gave me directions to Orlando FL, but I knew for a fact KSC was near Titusville. If I didn't know this I would have ended up driving 100 miles in the wrong direction. Despite these quirks, overall I'm still satisfied.
If you do any type of travelling to unfamiliar locations then I would recommend BMW Assist.
