oreo

After a casual trip by my dealer, I found out that my car had arrived and that I would be able to get delivery early next week. That's 2 weeks prior to ED! After having a look at the car, I saw that the dealer had mounted an electric engine heater on the car, which is something I had not asked for. When I asked about it, he said that they would then remove it. If they would do that, there would be holes left from the screws they used to fasten cables etc both on the the bottom on the front spoiler, in the engine bay, there would be a hole into the cabin where they pulled a cable to mount the plug for the cabin-heater and I guess there will also be marks on the engine if they remove the heater itself. I am not interested in paying for this extra, as I did not ask for it, but do not want them to remove it either due to the damage that will remain from doing so. Should I just demand that they leave it as is, or what could I do if they then decide to remove it because I do not want to pay? I would then be left with clearly damaged goods, and that is not what I want when buying a brand new car....

silver4evr

Either leave it in for free or have them get you a new car without all the holes that would be caused by removing it.

Talk to the general manager or owner of the dealer.

Dumb sh-t techs.

My 530 has been damaged slightly 3 times by the dealer techs. The last time they ruined one of my rims.

oreo

Just what I intend to do. Thanks for your support - sometimes it feels as if I am too picky with these things.... Hope they leave it in though, because I do not want to wait another 12 weeks for another car - suppose that they should get me a loaner while I wait though!

sj3

How heavy is the thing? If it's heavy enough, the front/rear weight distribution will change, and with that, handling.

Sam

oreo

No problem with weight, as the heater is very small. The annoying thing are the damages if they would like to remove it

silver4evr

DO NOT LET THE DEALER GET AWAY WITH ANYTHING!!

I had my dealer replace the driver door window because it came with scratches that could only be seen with a reflection on it.

They have cleaned my door panels a couple of times due to black shoes marks caused by the techs.

I don't have them wash it any more.

I'm in the process of getting my ruined rim replaced. Ruined when they had to change the tire. It'sl totally scratched in various places. My run-flat took a dry-wall screw and is not repairable per Bridgestone. No one can document this though.

The scratched the bottom of the passender side window pillar. Had them repaint/clear coat a small area.

A small door rash was caused by another car door opening while in their possession. That rubbed out.

Looking for another dealer.