WHat is CPO really?
#21
![Default](https://5series.net/forums/images/icons/icon1.gif)
yeah that sounds viable for sure. however it does seem like if your windows suddenly weren't rolling up and down and they found that the CCC was at fault, they would replace it. if you went in there and said your nav didn't work and they found out it was due to a faulty CCC however, it seems like it would be very easy for them so say sorry, we don't cover that under the CPO. thoughts?
On my car I've got other things I know won't be covered, like the active cruise radar, the HUD, and the active steering system.
#22
![Default](https://5series.net/forums/images/icons/icon1.gif)
Yep, that is exactly what happens. And I did contact BMWNA and they said the same thing: it's not covered. What IS covered is the anti-trap on the windows, I had the drivers side replaced under CPO. However, if your windows don;t roll up they will NOT replace the CCC since the CCC has no control over the windows. ![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
yeah i was just using a hypothetical example as the windows being the problem. i guess if i knew what the CCC controlled precisely it would have given me an opportunity to present a better example.
#23
Contributors
Join Date: May 2009
Location: SoCal
Posts: 10,496
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: 2008 550I LOADED, all options except HUD and NV
![Default](https://5series.net/forums/images/icons/icon1.gif)
so did you have this happen to you? i'd be curious to know how much BMW charged you.
yeah i was just using a hypothetical example as the windows being the problem. i guess if i knew what the CCC controlled precisely it would have given me an opportunity to present a better example.
yeah i was just using a hypothetical example as the windows being the problem. i guess if i knew what the CCC controlled precisely it would have given me an opportunity to present a better example.
![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
#24
Members
Join Date: Dec 2010
Location: Burlington, Ontario
Posts: 32
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://5series.net/forums/images/icons/icon1.gif)
CPO is a test of the dealer's ability to properly inspect and recondition a car and price it appropriately for resale. Some dont do that so well, my car needed in the order of $20,000 work soon after I bought it. Somebody was hurtin but it wasnt me other than the nuisance factor. The one mechanical thing I did pay for (and it took I think 4 visits to determine this source of the 'check engine' light) was the thermostat. The part only was around $390, and their shop rate is $185 per.
#25
![Default](https://5series.net/forums/images/icons/icon1.gif)
When my CCC and TCU failed I was quoted $2000 for the CCC repalcement and $1400 for the TCU replacement (both required programming as well). Dealer said it's not covered, even under "good faith" since BMW made changes in Sept of this year to CPO and the dealer's "good faith" programs to restrict them even further. I called BMWNA and they basically said the same thing, all they said was "maybe the dealer would be willing to work with you a little on labor" (they weren't). So I ended up getting the parts used with the same warranty as reman units from BMW (6 months) and taking it to an indy shop for install and programming. Ended up costing me about $1100 for all including the addition of the Aux port for my iPod. ![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)
#26
Contributors
Join Date: Nov 2010
Location: North Carolina
Posts: 525
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 535i
![Default](https://5series.net/forums/images/icons/icon1.gif)
CPO is basically just a powertrain warranty with a few extra perks. I wouldn't mind finding a separate "electrical only" 3rd party warranty to run along with it.
#27
![Default](https://5series.net/forums/images/icons/icon1.gif)
So I scheduled a service appointment today for my 2008 535i. The car had to be jumped several times within the past week and was giving off the following werror message: "Increased battery discharge." Long story short, I get there and they diagnose that the key fob was left in the car for an extended period of time. I go on to deny that any of this had ever occurred and then I catch myself; I routinely detail my car with the radio on and the fob statys within the ignition, in the engine off position, for long periods of time. That had to have been it. In summation, that car wash/detail cost me $360.95 (battery replacement and install). No one had ever informed be of the consequences of such an action. My bad.
The real concern for me is that my service tech went on to state that since I am approaching 50,000 miles Currently 48,480), then I should consider buying the extended warranty. I said there's no need cause its CPO and he went on to "correct" me. Apparently, the CPO covers next to nothing when I thought I had an additional 2 years and/or 50,000 miles upon the original warranty expiring. I believed it to be treated as if I had bought a brand new car and it was acting as an original warranty.
I have only owned the car for 6 months, bought it used/CPO from dealership with 39,000 miles. Now they state that I am responsible for just about everything else once the original wearranty expires. Is this true? How can this be? How naieve was I to think that I was safe for another 2 years? WHat does CPO cover anyway?
I truly feel misled. On a different note I would never buy another car from the salesperson who I dealt with. He was so awful that this morning when speaking with the service tech I stated my displeasure with this individual. Without even uttering his name, the service tech said "let me guess,...it was ____ ___." He then when on to state that they had some great salesman there, but he was not one of them.
Not feeling to good about that whole process in retrospect.
The real concern for me is that my service tech went on to state that since I am approaching 50,000 miles Currently 48,480), then I should consider buying the extended warranty. I said there's no need cause its CPO and he went on to "correct" me. Apparently, the CPO covers next to nothing when I thought I had an additional 2 years and/or 50,000 miles upon the original warranty expiring. I believed it to be treated as if I had bought a brand new car and it was acting as an original warranty.
I have only owned the car for 6 months, bought it used/CPO from dealership with 39,000 miles. Now they state that I am responsible for just about everything else once the original wearranty expires. Is this true? How can this be? How naieve was I to think that I was safe for another 2 years? WHat does CPO cover anyway?
I truly feel misled. On a different note I would never buy another car from the salesperson who I dealt with. He was so awful that this morning when speaking with the service tech I stated my displeasure with this individual. Without even uttering his name, the service tech said "let me guess,...it was ____ ___." He then when on to state that they had some great salesman there, but he was not one of them.
Not feeling to good about that whole process in retrospect.
#28
Contributors
Join Date: May 2009
Location: SoCal
Posts: 10,496
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: 2008 550I LOADED, all options except HUD and NV
![Default](https://5series.net/forums/images/icons/icon1.gif)
thanks. any reason it went bad? $1,100 is not terrible compared to what it could have been. sorry to hear you went through that though. that is pretty ridiculous of BMW to change a CPO to people who purchased a car with another CPO on it already. seems they could change it for future CPO purchases, but not existing ones. oh well.
No, they never figured out WHY it went bad, it just did. Yeah, BMW changed things, but they could've at least have grandfathered in current CPO owners.
Careful what you mean about "drivetrain" - belt tensioners, water pump, thermostat, all not covered. Which is interesting because they aren't covered under the maintenance warranty either (I have both)
#29
![Default](https://5series.net/forums/images/icons/icon1.gif)
i guess we really need to hear more stories of what has been and what has not been covered under CPO. truth, not speculation. not that you are speculating, i'm just saying it'd be nice to know who has used their CPO and what for.
#30
Contributors
Join Date: May 2009
Location: SoCal
Posts: 10,496
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: 2008 550I LOADED, all options except HUD and NV
![Default](https://5series.net/forums/images/icons/icon1.gif)
![Thumbsup](https://5series.net/forums/images/smilies/imported/thumbsup.gif)