Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

Warped rotors warranty question

Thread Tools
 
Search this Thread
 
Old 10-22-2009, 12:45 PM
  #1  
Contributors
Thread Starter
 
vdze23's Avatar
 
Join Date: Jul 2007
Location: San Jose, CA
Posts: 140
Likes: 0
Received 0 Likes on 0 Posts
Default

I am noticing steering wheel vibrations under heavy to moderate braking. I took my car into the dealership to diagnose the problem while getting an oil service as well. My brakes aren't due for another 9,000 miles. My SA told me it would not be covered under my cpo warranty or maitienance warranty if the rotors were not under specs and i would be charged around 190 for them to check. Does this sound correct?
Old 10-22-2009, 12:47 PM
  #2  
Contributors
 
EuroCarFan's Avatar
 
Join Date: Aug 2005
Location: San Jose, CA
Posts: 11,432
Likes: 0
Received 1 Like on 1 Post
My Ride: E60 M5, F85 X5M
Default

Hmm...member Glock-357 just had the dealer replaced his brakes due to vibration issues under warranty on his M5. I think he did it at Stevens Creek BMW but not sure. PM him and maybe he can give you more info.
Old 10-22-2009, 02:32 PM
  #3  
Contributors
 
redEYEjedi's Avatar
 
Join Date: Jul 2009
Location: Los Angeles
Posts: 1,921
Likes: 0
Received 0 Likes on 0 Posts
Default

Your relationship with the SA may make a big difference as well. When I privately purchased my CPO E60, the previous owner brought it in to have the microfilter changed, and they also replaced the front rotors under good will before turning over the car to me.
Old 11-01-2009, 07:52 PM
  #4  
Senior Members
 
z06bigbird's Avatar
 
Join Date: Dec 2008
Location: San Antonio
Posts: 695
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by redEYEjedi' post='1038517' date='Oct 22 2009, 05:32 PM
Your relationship with the SA may make a big difference as well. When I privately purchased my CPO E60, the previous owner brought it in to have the microfilter changed, and they also replaced the front rotors under good will before turning over the car to me.
Wow!! Great people out there.
Old 11-01-2009, 07:56 PM
  #5  
Senior Members
 
z06bigbird's Avatar
 
Join Date: Dec 2008
Location: San Antonio
Posts: 695
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by vdze23' post='1038454' date='Oct 22 2009, 03:45 PM
I am noticing steering wheel vibrations under heavy to moderate braking. I took my car into the dealership to diagnose the problem while getting an oil service as well. My brakes aren't due for another 9,000 miles. My SA told me it would not be covered under my cpo warranty or maitienance warranty if the rotors were not under specs and i would be charged around 190 for them to check. Does this sound correct?

Check the details of the maint agreement. Professionally point out the covered items. Also remind him that out-of-round rotors are a safety problem. (If you are stopping in wet weather, the car is more likely to try to skid.) (Then again, maybe I am all wet.)

What I would do is call a few BMW dealerships out of town and ask for service mgr. If you approach those guys (on the phone) with a good attitude and remind them that you are just looking for correct BMW info, they will be helpful.

Keep us posted.
Old 11-01-2009, 08:06 PM
  #6  
Members
 
Schu Dog Nite's Avatar
 
Join Date: Jul 2009
Location: Massachusetts
Posts: 187
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 545i sport, 46k, titanium grey with dakota grey interior, auto stick, all options except HUD
Default

i got my dealership to replace mine under cpo deal. it had about 500 miles on it since i bought it and i started to notice slight vibration a low application. come to find out they swapped bads and never did rotors after previous owner reported noise. work them they should pay for it. however my pal who owns independent shop told me if you take it out and put it through some paces ie heavy braking sometimes it wears of flat spots. but if totally shot then i dont know
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
star69me
E60 Discussion
19
06-17-2015 07:40 PM
windnsea
E61 Touring Discussion
24
05-25-2015 09:49 PM
E60Japanese
E60, E61 Parts, Accessories and Mods
0
05-10-2015 09:41 PM
drinkh20
E60 Discussion
40
06-04-2004 01:31 PM
brian1225
E60 Discussion
4
04-16-2004 05:59 AM



Quick Reply: Warped rotors warranty question



All times are GMT -8. The time now is 12:34 PM.