Two stories - complaint and car in service
09-07-2004, 02:28 AM
#12
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alohalc - I think you need to send your car to the mainland to get good service! 
. bad enough for me to got some quotes from a few dealers in the mainland.
But believe me, yours are very, very minor! 
.
If you live in USA you should do your purchasing from www.pacificbmw.com, you give them one phone call and a few days later you have what you want from them.
If you want to continue doing business with the part dept guy of your BMW dealer just make sure he writes down your order in a paper so that way he doenst forget.
Also if you are not happy with your service dept just go to another BMW dealer.
If you want to continue doing business with the part dept guy of your BMW dealer just make sure he writes down your order in a paper so that way he doenst forget.
Also if you are not happy with your service dept just go to another BMW dealer.
. so far i'm ok with the service guy. even if i'm not happy with him, i have nowhere to go. we only have one bmw dealer in this island :'(.
So, it's really silly, but I deal with three dealers to buy and maintain my cars. Yes, it's voluntary, but it's the only way I've found to be satisfied with both price and service.
I believe if alohalc had dealt with the parts department instead of the sales department, he would have had his parts delivered on schedule.
.
09-07-2004, 07:19 AM
#13
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Originally Posted by alohalc' date='Sep 7 2004, 12:28 PM
But believe me, yours are very, very minor!
.You are having problems, that not satisfying!
I didn't mean that because they are minor you shouldn't complain about them - you should !!!
I just wanted to express that I have bigger ones!
09-07-2004, 08:00 AM
#14
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Well, not I am curious who here has the biggest problem! And, does size matter when it comes to problems. I would suggest it does, but maybe I can have my problems enhanced through professional intervention, so they look bigger than anyone else's! And what if we don't even have a problem! OMG, I'm starting to feel inadequate.
.
Sorry, that was a waste of time!
Sam
.Sorry, that was a waste of time!
Sam
09-07-2004, 08:33 AM
#15
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My Ride: 2006, US Spec, 530i, Silver Gray, Black leather, Anthricite headliner, Steptronic, Navi Pro, PDC, Comfort Seats, Rear Heated Seats, Rear Shades, Folding Rear Seats, Bluetooth w/Blackberrt Torch, AUX Input, Bi-Xenon, AIB Angel Eyes w/matching fogs, summer wheels R118 w/PS2 tires, winter wheels R138 w/Michelin PA3 snows
I've got one of the biggest problems. Like many others, I'm waiting for a car to have problems with!
09-07-2004, 03:16 PM
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I didn't mean that because they are minor you shouldn't complain about them - you should !!!
I just wanted to express that I have bigger ones!
I just wanted to express that I have bigger ones!
. but i'll definitely tell them if there is a problem.you have bigger ones?
, i wonder. oh, you were the one who followed me to the restroom ? just kidding 
.
09-07-2004, 03:18 PM
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Originally Posted by alohalc' date='Sep 8 2004, 01:16 AM
oh, you were the one who followed me to the restroom ? just kidding .
? just kidding .
09-07-2004, 10:09 PM
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i still don't have my car back yet ! my service guy called me last friday and told me he's on vacation and will be back tomorrow (wed). he said there is another guy will take care of me and the car should be ready today. believe it or not, nobody called me today . but that's ok since i have another e60 as a loaner. but if i don't receive any call tomorrow, i may need to do something on my own to compensate myself (i know they won't do anything ), such as taking out all the parts that i need from the loaner for future use . any other ideas?
! my service guy called me last friday and told me he's on vacation and will be back tomorrow (wed). he said there is another guy will take care of me and the car should be ready today. believe it or not, nobody called me today . but that's ok since i have another e60 as a loaner. but if i don't receive any call tomorrow, i may need to do something on my own to compensate myself (i know they won't do anything ), such as taking out all the parts that i need from the loaner for future use . any other ideas?
09-08-2004, 04:27 PM
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i'm hoping to receive a call from the service dept today but i doubt it . i thought i can ask the sales rep to give me the parts since today is my birthday . btw, has anyone received anything from bmw as a birthday gift?
. i thought i can ask the sales rep to give me the parts since today is my birthday . btw, has anyone received anything from bmw as a birthday gift?
09-08-2004, 04:29 PM
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Originally Posted by alohalc' date='Sep 9 2004, 02:27 AM
i'm hoping to receive a call from the service dept today but i doubt it . i thought i can ask the sales rep to give me the parts since today is my birthday . btw, has anyone received anything from bmw as a birthday gift?
. i thought i can ask the sales rep to give me the parts since today is my birthday . btw, has anyone received anything from bmw as a birthday gift?HAPPY BIRTHDAY !