Service and Loaners in NY/NJ
08-28-2007, 10:31 AM
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My Ride: Fully Loaded Monaco Blue 550i Sport
I need to get my 550i serviced... god damn squeeky brakes and bad alignment.
Does any dealer in the NY/NJ area offer loaners even if you didn't purchase the car from them?
Does any dealer in the NY/NJ area offer loaners even if you didn't purchase the car from them?
08-28-2007, 10:51 AM
#2
Originally Posted by NY550i' post='463396' date='Aug 28 2007, 10:31 AM
I need to get my 550i serviced... god damn squeeky brakes and bad alignment.
Does any dealer in the NY/NJ area offer loaners even if you didn't purchase the car from them?
Does any dealer in the NY/NJ area offer loaners even if you didn't purchase the car from them?
08-28-2007, 12:30 PM
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My Ride: 2008 535xi / Platinum Grey / Black leather / Step Auto / Sport / Premium / Cold weather / 18" wheels / Logic 7 / Comfort / ipod / Navigation / Fold Down Rear Seats / Rear Airbags / Sirius SAT / Spoiler / Extended Clear bra / Bluetooth. (Previously owned a 2002 sport 525I Loaded).
On order: 535xi Platnium Grey with Black interior, Step Auto, Sports package, Premium package, Cold weather package, 18" wheels, Logic 7, Comfort access, ipod adapt, Navigation, Sat radio, Rear spoiler, Extended Clear coat bra.
I find prestige to be really good. Route 17
08-28-2007, 12:47 PM
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My Ride: 528i
Model Year: 2011
Amazingly, BMW NA lets the dealer decide their own loaner policy. Some are better than others in who gets a loaner and what kind of car it is. My dealer, Competition BMW in Smithtown, NY offers loaners to those who buy from them, but then its a Toyota!
I keep telling my SA, if I wanted to drive a Toyota, I would have bought one. In my opinion this is a lost opportunity to showcase their new models and keep the current BMW owner faithful to the brand and interested in trading for something new.
I keep telling my SA, if I wanted to drive a Toyota, I would have bought one. In my opinion this is a lost opportunity to showcase their new models and keep the current BMW owner faithful to the brand and interested in trading for something new.
08-28-2007, 02:57 PM
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My Ride: Fully Loaded Monaco Blue 550i Sport
Amazingly, BMW NA lets the dealer decide their own loaner policy. Some are better than others in who gets a loaner and what kind of car it is. My dealer, Competition BMW in Smithtown, NY offers loaners to those who buy from them, but then its a Toyota!
I keep telling my SA, if I wanted to drive a Toyota, I would have bought one. In my opinion this is a lost opportunity to showcase their new models and keep the current BMW owner faithful to the brand and interested in trading for something new.
I keep telling my SA, if I wanted to drive a Toyota, I would have bought one. In my opinion this is a lost opportunity to showcase their new models and keep the current BMW owner faithful to the brand and interested in trading for something new.
I must of called like 5 dealerships in the NY area and they only offer loaners to their customers... i guess i have to drive out like 2 hours just to get a loaner while my car is getting serviced.
08-29-2007, 06:48 AM
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My Ride: 2005 525i Titanium Silver Metalic and 2003 325xi Jet Black with the Premium Package in both cars.
My dealer BMW of Oyster Bay offers loaners to customers. A couple of times when I needed a loaner I got a Hyundai. Not exactly what I was hoping to get, but none the less at least I had a car to drive while they performed service on mine.
08-29-2007, 07:53 AM
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My Ride: 2008 Silverstone II E60 M5 2012 E70 AW X5 50i Sport w/ LCI Aero Kit and Rocker Panels
Alignment is not covered under the maintenance of the car, especially if you threw new wheels on there. That will send them a message that you've tweaked the car and now they have a reason to charge you money. Dealerships charge around $150. I would take it elsewhere, if that's what you need, especially since you're going to a dealer that you didn't buy the car from.
08-29-2007, 09:31 AM
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My Ride: Fully Loaded Monaco Blue 550i Sport
You should have purchased your car from Rallye Motors then, because last week I got a 335i as a loaner. It made me want one!
Alignment is not covered under the maintenance of the car, especially if you threw new wheels on there. That will send them a message that you've tweaked the car and now they have a reason to charge you money. Dealerships charge around $150. I would take it elsewhere, if that's what you need, especially since you're going to a dealer that you didn't buy the car from.
Alignment is not covered under the maintenance of the car, especially if you threw new wheels on there. That will send them a message that you've tweaked the car and now they have a reason to charge you money. Dealerships charge around $150. I would take it elsewhere, if that's what you need, especially since you're going to a dealer that you didn't buy the car from.
Yeah i should of... didn't know rallye is that big.
The thing is i needed a car really bad because i sold my daily driver E39 540i... i ordered a 335i from life quality and they were taking to long to get me the car while i was renting a car so i took my deposit back and started looking for either a 335i or a 550i elsewhere that was in stock with all the options i wanted which is basically FULLY LOADED and after searching for days,calling and visiting different dealerships i finally found a fully loaded 550i in stock ready to go.... i came into Denville Open road bmw and took the car same day for an awesome price.
I guess i will have to drive out an hour or 2 just to get a loaner.... whatever.
As far as the alignment goes i will have to call my sales person because i informed him about the alignment issue i had when i first got the car from them but never got time to go to the dealer.... no way am i paying $199 for an alignment.
08-29-2007, 10:33 AM
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My Ride: 2004 525i Jet Black on Grey Interior---
Tint: Sides 20% Rear Windshield 5% Front Windshield 35%
Wheels: Zenetti Five's 20" by 8.5(front) 20" by 10(rear)--
Tires: Pirelli Asimmetrico 245/35/20(front) 285/30/20(rear)--
Body: Hamann Full Front Spoiler, Rieger Side Skirts, Rieger Rear Apron, AC Schnitzer Trunk Wing
Interior: AC Schnitzer Pedal Set and E-Break
Springs: H&R Sport Springs--
Audio: 2 12" Kicker L7's with a Rockford Fosgate 1501bd Amp With Custom Trunk Enclosure
SOON TO COME:
-M5 Mirrors
-M5 Trunk Finsher
-Brembo GT Big Brake Kit
-Hamann 6 Series Front Spliter Molded
-Hamann Roof Wing
-Full Custom Sound System with TV's
From my own experience JMK BMW is by far the best dealership in the tri-state area.. and for your question yes they offer loaners, both enterprise or you can request a BMW loaner. Now I'm not sure if you had to have purchased yours ther to recieve the loaner however I would think thats the reason for the enterprise loaners..
My family has been buying their BMW's for over 20 years with them and still to this day have not left that dealership feeling unsatisfied..
My family has been buying their BMW's for over 20 years with them and still to this day have not left that dealership feeling unsatisfied..
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