Service done at dealership....Worst fear confirmed...
05-20-2008, 04:26 PM
#1
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My Ride: Jet Black 2007 E60 550i
-Sport Package
-Comfort Access
-Navigation
-Logic 7
I just picked up my car from Assael BMW for service. I had the 1 year scheduled oil change, the grounding wire recall, and the iDrive reprogrammed. I brought the car in and during the walk around I told the service advisor to note that I had custom wheels and they were in mint condition. The service advisor said, "Oh it's ok, it should be fine. None of the service being performed requires the wheels to be removed." Me being the idiot, I gave them the benefit of the doubt. I always had bad experiences with vehicle service. MY previous car was an Audi and I always left the dealership with a new scratch. So I picked up my car and what do I notice? Two dents in my wheel and chunks of tire missing.
I'm beyond pissed right now. I called back the service advisor and told him about it. He said for me to bring the car in tomorrow so a Service Manager can take a look at it. I'm sure nothing is going to get done. Argh.
I'm beyond pissed right now. I called back the service advisor and told him about it. He said for me to bring the car in tomorrow so a Service Manager can take a look at it. I'm sure nothing is going to get done. Argh.
Sorry to hear that your wheels got damaged. Call my guy and he should take care of you. 
05-20-2008, 04:32 PM
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My Ride: 2011.5 Alpine White E90 M3 | Black Novillo Leather | Carbon Fiber Leather Trim | ZCP | ZP2 | M-DCT | Navigation | Moonroof | 6FL Mods: TMS 12.5mm spacers all around l Hawk HPS Brake Pads l OEM M3 Edition Grills l Paint Matched Side Gills l Key Hole D
dam, sorry to hear and see...if you're going to go with a wheel repair service may I suggest Son Tran...
Run a search on him, many members have used him...his work is awesome..
here's his contact info...
Son Tran
714 742-6855
he's a mobile wheel repair service...
good luck, hope everything gets resolved...
Run a search on him, many members have used him...his work is awesome..
here's his contact info...
Son Tran
714 742-6855
he's a mobile wheel repair service...
good luck, hope everything gets resolved...
05-20-2008, 04:39 PM
#5
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My Ride: 2008 550i Jet Black on Black Leather, SAT with Paddles, Logic 7, Comfort Seats, NAV, Sport Package, PDC, Xenons, Sirius, Trinity 12W LED Angel Eyes, RPi GT Exhaust, M rear spoiler, ACS Roof Spoiler, Tinted Tail Lights, Bimmian Carbon Fiber Pillar Trim, Bimmian Shadow 550i emblem, RPi Scoop, E60 Forum Cling, Mtec bulbs in fog lights, Mtec 2W LED for License Plate Light Bulbs, K&N Filter, Bimmian LED Smoked Side Markers, Blackout roundels, Carbon Fiber Kidney Grills.
Retired Rides - 1989 325i convertible, 1995 M3, 2002 X5, 2005 545i, 2008 X5 (Lemon)
That sucks!! :thumbsdown:
05-20-2008, 05:42 PM
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My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
Tough one , but stay cool and present the problem to them professionally , the lot jockeys ALWAYS play with the cars if they get a chance. The rim looks like a relatively straight ahead repair . The tire is not repairable but it likely isn't dangerous either( I would want a 3rd party perspective though ie a GOOD tire shop)
Good Luck ( and stay cool , it helps )
Good Luck ( and stay cool , it helps )
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