loaner car damaged
07-21-2009, 03:11 AM
#11
Senior Members
Join Date: Oct 2006
Location: Milwaukee, WI
Posts: 511
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2007 Mercedes CLS63 AMG
Designo Graphite with white leather interior
Keyless Go, Heated/Ventilated seats, Parktronic
I'd try my absolute best to clean up the bumper with rubbing compound, but if that doesn't work and it's still very noticeable you might be screwed...
07-21-2009, 03:57 AM
#13
Senior Members
Join Date: Mar 2009
Location: Ohio
Posts: 273
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 06 530i Premium and Cold Weather Package
Orient Blue, Tan Interior
I hate that this happened to you dude. But do the right thing, the car was in your posession and was damaged so you really need to address it. If the dealer had an issue and your bumper was damaged you would want them to take care of it properly right?
07-21-2009, 04:35 AM
#14
Contributors
Join Date: Sep 2007
Location: Jersey
Posts: 7,053
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2004 530i
Model Year: 2004
Originally Posted by srx2870' post='948377' date='Jul 20 2009, 11:56 PM
There is actually no contract or form of any kind for me to sign. Its just a copy of my driver license and credit card. They told me their printer is broken and no contract for me to sign. I will pay for the damage if I can not find something to cure it. I will post some picture of the damage tomorrow and see if anyone can help me with it. Thanks for all the help so far.
07-21-2009, 05:23 AM
#15
Contributors
Join Date: Sep 2008
Location: Richmond, VA
Posts: 491
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2005 (01/05 Build) Titanium Silver Metallic 530i, Black Dakota Leather Interior w/Dark Poplar Wood Trim, Cold, Premium & Sport Packages, Steptronic, Bluetooth
MODS: OEM 166's (M5 Offset) on General's (245/35 & 275/30), 15mm H&R Spacers, Auxiliary Audio Input, 6000K Xenon Headlights and Matching HID Fogs, AIB v3.0, SprintBooster, OEM LED License Plate Bulbs, Smoked LED Side Markers, Matte Black Kidney Grills
Originally Posted by v_therussian' post='948718' date='Jul 21 2009, 07:26 AM
Can you post a pic of the damage?
One of the reasons I do a quick walkaround when getting the loaner just b/c i'd hate for something to be pinned on me if it really shouldn't. Blah...hindsight. At any rate...GL!
07-21-2009, 06:22 AM
#16
Contributors
Join Date: Dec 2007
Location: The State of Southern NJ!
Posts: 5,972
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by JSpira' post='948252' date='Jul 20 2009, 10:31 PM
Tell the Service Advisor what happened and also see if the parking lot has surveillance cameras.
Beyond teling the SA and finding out if there is surveillance there isn?t much you can do.
Beyond teling the SA and finding out if there is surveillance there isn?t much you can do.
Technically, even though at no up front cost, a BMW loaner is a rental. If they ask you to file a claim with your insurance company your credit card rental car coverage may cover the deductible.
07-21-2009, 06:38 AM
#17
Contributors
Join Date: May 2009
Location: SoCal
Posts: 10,496
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: 2008 550I LOADED, all options except HUD and NV
Originally Posted by srx2870' post='948244' date='Jul 20 2009, 07:23 PM
Hi, I brought my 530xi in for service and got a white 335xi as loaner car. The back bumper of the car was damage by some1 when I parked it in the parking lot and left for dinner 
. The damage was not very obvious but it pretty bad when look closed up. What should I do about it? Thanks for any helps.
. The damage was not very obvious but it pretty bad when look closed up. What should I do about it? Thanks for any helps.Who cares? It's a loaner, they are menat for you to do things you would NEVER do in your own car.
P.S. NEVER buy an ex-loaner
07-21-2009, 07:50 AM
#18
Senior Members
Join Date: Jun 2006
Location: Northern NJ
Posts: 630
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by lawguy' post='948260' date='Jul 20 2009, 10:34 PM
Well, if you are fairly certain it happened while in your possession, I think you should tell your service advisor what happened and give your insurance company a call. It sucks, but I'm afraid its on you. If you dont, and somehow it slides past them, its likely the next guy might catch the shaft and get charged for it, would would be a pretty raw deal.
Anytime I get a rental or a loaner I always check to see if anything is scratched or damaged and make sure it is known to the rental company before I take off.
07-21-2009, 09:03 AM
#19
Contributors
Join Date: Oct 2007
Location: Thousand Oaks, California
Posts: 11,084
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2008 550i Jet Black on Black Leather, SAT with Paddles, Logic 7, Comfort Seats, NAV, Sport Package, PDC, Xenons, Sirius, Trinity 12W LED Angel Eyes, RPi GT Exhaust, M rear spoiler, ACS Roof Spoiler, Tinted Tail Lights, Bimmian Carbon Fiber Pillar Trim, Bimmian Shadow 550i emblem, RPi Scoop, E60 Forum Cling, Mtec bulbs in fog lights, Mtec 2W LED for License Plate Light Bulbs, K&N Filter, Bimmian LED Smoked Side Markers, Blackout roundels, Carbon Fiber Kidney Grills.
Retired Rides - 1989 325i convertible, 1995 M3, 2002 X5, 2005 545i, 2008 X5 (Lemon)
It's sometimes hard to be ethical, that is why it is so admired in those who are ethical! 
You need to just face the music and tell BMW what happened! 
I would also check for the videotape footage from the parking lot too! 
Good Luck, and let us know how it all turns out! 
You need to just face the music and tell BMW what happened! I would also check for the videotape footage from the parking lot too! Good Luck, and let us know how it all turns out!
07-21-2009, 09:55 AM
#20
Contributors
are yall crazy dont say shit, drop it off and toss em the keys, if they call tell em you dont know wtf they are talking about. sorry but being honest in a sitch like this never turns out good, and whats the worst that can happen they find out and charge u anyways.