loaner car damaged
07-20-2009, 06:23 PM
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Hi, I brought my 530xi in for service and got a white 335xi as loaner car. The back bumper of the car was damage by some1 when I parked it in the parking lot and left for dinner 
. The damage was not very obvious but it pretty bad when look closed up. What should I do about it? Thanks for any helps.
. The damage was not very obvious but it pretty bad when look closed up. What should I do about it? Thanks for any helps.
07-20-2009, 06:31 PM
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Tell the Service Advisor what happened and also see if the parking lot has surveillance cameras.
Beyond teling the SA and finding out if there is surveillance there isn?t much you can do.
Beyond teling the SA and finding out if there is surveillance there isn?t much you can do.
07-20-2009, 06:34 PM
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My Ride: 2007 Mercedes Benz e63 AMG
Well, if you are fairly certain it happened while in your possession, I think you should tell your service advisor what happened and give your insurance company a call. It sucks, but I'm afraid its on you. If you dont, and somehow it slides past them, its likely the next guy might catch the shaft and get charged for it, would would be a pretty raw deal.
07-20-2009, 06:41 PM
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Originally Posted by lawguy' post='948260' date='Jul 20 2009, 10:34 PM
Well, if you are fairly certain it happened while in your possession, I think you should tell your service advisor what happened and give your insurance company a call. It sucks, but I'm afraid its on you. If you dont, and somehow it slides past them, its likely the next guy might catch the shaft and get charged for it, would would be a pretty raw deal.
07-20-2009, 06:59 PM
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Originally Posted by craigm1841' post='948287' date='Jul 20 2009, 10:54 PM
i had to show the dealership valet my license and proof of insurance when they gave me the 328. i suspect they will expect you to file an insurance claim
07-20-2009, 07:12 PM
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My Ride: 2004 530i
Model Year: 2004
Originally Posted by srx2870' post='948293' date='Jul 20 2009, 10:59 PM
my dealer didnt give me any form to fill out. They just took my license and credit card and made a copy. I initial on the copy to ensure them i will be the one driving the loaner and agreed that money will be charge on the credit card if not return the vehicle on time.
07-20-2009, 07:56 PM
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There is actually no contract or form of any kind for me to sign. Its just a copy of my driver license and credit card. They told me their printer is broken and no contract for me to sign. I will pay for the damage if I can not find something to cure it. I will post some picture of the damage tomorrow and see if anyone can help me with it. Thanks for all the help so far.
