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I hate my dealer. (Urgent Question)

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Old 12-12-2009, 02:23 PM
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Originally Posted by robg' post='1071664' date='Dec 10 2009, 06:10 PM
I do not think driving 60 miles on the spare will effect the alignment. Have you tried Ray Catena BMW (formerly Westchester BMW) in White Plains. Should be closer for you. I am on my 4th BMW from them and have always found the service excellent. Though they do have a limited number of loaners (as do all dealers), they will shuttle you anywhere close, including the train station, provide car washes, coffee, tv, etc..
That brings up so many memories from when I was in New Rochelle as a kid. We bought our first Lexus from Ray Catena, but I think it MIGHT have been called Larchmont Lexus. I could be wrong. I still remember the guy that sold it us. Bob Murray.
Old 12-12-2009, 02:23 PM
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Originally Posted by pjinca' post='1072688' date='Dec 12 2009, 06:17 PM
No problem, anytime. Always look for a good deal regardless of how much $$$ you make, wasting $$ makes you broke. If you want the rims make me an offer, I am looking into a couple of other sets right now.
(I think you can guess my PSN name - LOL)
I have a hunch . You got MW2?
Old 12-12-2009, 02:26 PM
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Originally Posted by aretardedorange' post='1072695' date='Dec 12 2009, 03:23 PM
I have a hunch . You got MW2?

DING DING DING We have a winner Yes I do have it
Old 12-12-2009, 05:59 PM
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Originally Posted by JeffNNJ' post='1072570' date='Dec 12 2009, 12:37 PM
You're welcome here at any time, my friend. However, we do not have donuts. Coffee, tea, hot chocolate, yes. Donuts no.
That's nice Jeff but would you loan him your dealership's X6M?
Old 12-13-2009, 12:01 PM
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Originally Posted by sdg1871' post='1072775' date='Dec 12 2009, 09:59 PM
That's nice Jeff but would you loan him your dealership's X6M?
PLEASE
Old 12-13-2009, 12:42 PM
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Sorry to hear about this. Not all dealers are the same, though. There are many good ones out there and you just need to find one near you. G/L
Old 12-17-2009, 04:57 AM
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Originally Posted by aretardedorange' post='1071626' date='Dec 10 2009, 03:14 PM
I honestly hate my dealer. BMW Of Hudson Valley is the biggest joke ever. I had an appointment for 4:45 today and they had no record of me ever calling

When questioned about tomorrow they only have one slot ready which is at 7:45AM LOL. Closed on Saturday and Sunday . No loaner cars, all are booked until new years. No shuttle service. Never bought my car from Hudson bought in good old NJ.

I got a slew of excuses today, no loaner cars, no shuttle service, no tires in stock, no record of ever calling

Will the allignment get messed up on my wheels if I drive a good 60 miles to the next friendliest dealer? The only closest one that even offers a loaner car and a car wash is Prestige.

My tire had been punctured and the spare tire that's in the trunk has been installed. I am just worried that if I drive 60 miles to Prestige the alignment on the car will get messed up.

The tire alone is $250.
Sorry to hear that. I've always wondered why a lot of people are having problems with their dealers. This must be a geographical thing because I have never had a problem with my dealer here in Colorado Springs for the past 9 years I've had BMW's. They take care of every little problem I have with the car with no questions asked. To me, they are the best dealer you could ever have.
Old 12-17-2009, 05:41 AM
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Originally Posted by sdg1871' post='1072775' date='Dec 12 2009, 09:59 PM
That's nice Jeff but would you loan him your dealership's X6M?
Long gone, Scott. We've actually sold 6 of them. Just sold 4 X6 Hybrids, too. Great cars but I'm not crazy about the rims.
Old 12-26-2009, 03:36 PM
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Originally Posted by aretardedorange' post='1071680' date='Dec 10 2009, 07:30 PM
Dealer called me back today and told me they DO have a tire in stock and I am allowed to drop the car off anytime during the day. No wait ins.

If I make a BIG deal about how I need a car you think they might have a loaner?

This dealer does not even have any donuts to devour while you are waiting.
Really surprising about the donuts. Most lux car dealers serve great coffee with a side of heart attack. (greasy donuts, pastries, pies, croissants with sausage, bacon, etc.)
Old 12-26-2009, 03:37 PM
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Originally Posted by gerrypd' post='1075166' date='Dec 17 2009, 09:57 AM
Sorry to hear that. I've always wondered why a lot of people are having problems with their dealers. This must be a geographical thing because I have never had a problem with my dealer here in Colorado Springs for the past 9 years I've had BMW's. They take care of every little problem I have with the car with no questions asked. To me, they are the best dealer you could ever have.
San Antonio and Austin have fantastic BMW dealers. Autohaus in St. Louis is top rate++++.


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