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How does dealership know my car needs service?

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Old 11-19-2009, 11:03 AM
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hmc
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I got an email from the dealership, from which I bought my car, that my BMW contacted them requesting to be serviced.

I am wondering how this kind of communication works.
Old 11-19-2009, 11:05 AM
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It happens through BMW assist. When a service is required your car basically sends a message to your dealer.
Old 11-19-2009, 11:07 AM
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The BMW Assist on the car notified them when a service reminder came due, then they sent you a Email.

Kind of surprised they did not call you.

edit : Ninja-ed...
Old 11-19-2009, 11:24 AM
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Is there any way to disable it?
Old 11-19-2009, 11:26 AM
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Originally Posted by hmc' post='1058566' date='Nov 19 2009, 03:24 PM
Is there any way to disable it?
Why would you want to?
Old 11-19-2009, 11:36 AM
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Originally Posted by JSpira' post='1058571' date='Nov 19 2009, 12:26 PM
Why would you want to?
Because I don't go to this dealership (too far away) or I do it myself and I also want to control my schedule for service. It's just annoying, especially after warranty is expired.
Old 11-19-2009, 11:49 AM
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Originally Posted by hmc' post='1058581' date='Nov 19 2009, 12:36 PM
Because I don't go to this dealership (too far away) or I do it myself and I also want to control my schedule for service. It's just annoying, especially after warranty is expired.

yeah, kinda creepy/orwellian when your own car calls the mothership without asking your permission first.
Old 11-19-2009, 12:05 PM
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Call BMW assist and get the dealer changed... or get it removed.
Old 11-19-2009, 01:10 PM
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So, when BMW Assist expires, this feature will be disabled automatically. Right?
Old 11-19-2009, 01:12 PM
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Originally Posted by hmc' post='1058549' date='Nov 19 2009, 03:03 PM
I got an email from the dealership, from which I bought my car, that my BMW contacted them requesting to be serviced.

I am wondering how this kind of communication works.
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