Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

First visit to BMW service center

Thread Tools
 
Search this Thread
 
Old 01-03-2005, 02:45 PM
  #1  
Senior Members
Thread Starter
 
Bedford530i's Avatar
 
Join Date: Aug 2004
Location: Bedford, MA
Posts: 408
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 530i 6-speed Titanium Silver/Black Interior Premium Package Sport Package Aux input 30 GB video iPod Cold Weather Package Xenon Red rear reflectors Tint Clear Bra
Default

So I'm bringing my car to the service department for the following items:

1. Passenger Seat Restraint Fault
2. Engine Fault
3. Emissions Recall (received letter back in Sept).
4. Software Upgrade (?)

How long can I expect to be away from my car? The dealership (TULLEY of Nashua) says I will get a loaner. Anyone get their car serviced there? What model of loaner car did you get?
Old 01-03-2005, 03:33 PM
  #2  
Senior Members
 
alohalc's Avatar
 
Join Date: Jun 2004
Location: USA
Posts: 9,135
Likes: 0
Received 0 Likes on 0 Posts
Default

normally it'll take a day. you can either get a loaner or their shuttle service. if you called in ahead of time for your appointment, your service advisor would reserve a loaner for you but model may vary. i got another e60 one time. a enterprise rental the next time because the loaner reserved for me has a little accident in that morning. i also used their shuttle service before.
Old 01-03-2005, 03:51 PM
  #3  
Contributors
 
kscarrol's Avatar
 
Join Date: Mar 2004
Location: New Orleans, LA USA
Posts: 4,672
Likes: 0
Received 0 Likes on 0 Posts
My Ride: E90 M3
Model Year: 2011
Default

I dropped off my car this morning for Sirius install, broken headlight bracket, rattling passenger seat and the same emissions recall, which entails a software upgrade. I was told at least two days for the recall/software issue. Hopefully my dealer is just being conservative in their guidance, but we'll see. Had booked two weeks in advance and got a 2004 325i. Nice to have another BMW for a loaner, but I must say, it only makes me that much happier w/ my 545. Granted the poor thing has probably been abused as loaner w/ 11,000+ miles on it, but it's noiser, not nearly as smooth and for all those who talk about the "cheap" E60 interior, looking at this car, I'm confused as to what they are comparing it too.
Old 01-03-2005, 05:23 PM
  #4  
Senior Members
Thread Starter
 
Bedford530i's Avatar
 
Join Date: Aug 2004
Location: Bedford, MA
Posts: 408
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 530i 6-speed Titanium Silver/Black Interior Premium Package Sport Package Aux input 30 GB video iPod Cold Weather Package Xenon Red rear reflectors Tint Clear Bra
Default

Just got home and waiting in my mailbox was another recall letter... this time for the heated seats... I guess this will lengthen my car's stay at the dealership...
Old 01-03-2005, 10:01 PM
  #5  
Contributors
 
soc_fans's Avatar
 
Join Date: Oct 2004
Location: Singapore
Posts: 2,926
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 530iA Silver Grey , black interior. Premium Package, Navigation System, Head-up Display, Radio Satellite, Adaptive Xenon Headlights. AC Schnitzer Front Lip, H&R springs, Rear red reflector, All season Floor mat,
Default

I'm bringing my car for oil change and software update this thursday. I wonder what loaner car will i get.. (i'm hoping to get Z4 though, never drove a roadster before)
Old 01-04-2005, 12:15 PM
  #6  
Contributors
 
kscarrol's Avatar
 
Join Date: Mar 2004
Location: New Orleans, LA USA
Posts: 4,672
Likes: 0
Received 0 Likes on 0 Posts
My Ride: E90 M3
Model Year: 2011
Default

Just spoke with my service advisor and they are now hoping for tomorrow evening. That would three days for the recall/software update and Sirius install. Keeping the fingers crossed that it doesn't drag out further.
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
TroyE60
Private Member Classifieds
9
05-30-2019 05:01 PM
Kasmo
E60 Discussion
22
05-07-2019 03:30 AM
JonathonK
Other BMW Models
0
03-27-2015 08:13 AM
reckamech
E60 Discussion
1
09-08-2003 01:24 PM
Litster
Dealer Purchasing & Service Forum
2
08-12-2003 11:41 AM



Quick Reply: First visit to BMW service center



All times are GMT -8. The time now is 11:48 AM.