Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.
View Poll Results: Well?
Yes
70.59%
No
28.43%
I dont have an E60 and want to see the results.
0.98%
Voters: 102. You may not vote on this poll

Detail/Wash when taking vehicle in for service/maintenance

Thread Tools
 
Search this Thread
 
Old 01-08-2009, 07:06 AM
  #11  
Senior Members
 
noonehome's Avatar
 
Join Date: Jul 2004
Location: SEATTLE
Posts: 318
Likes: 0
Received 1 Like on 1 Post
Default

I specifically ask them NOT to wash mine as it?s already cleaner than they would make it.

My theory on this is I hope the SA and techs see I really take care of my car and they may treat it a little better. I'm sure a tech would rather have a clean work environment too. The biggest reason for no wash is less probability for door dings or scrape/scratchs. The less they handle the car the better. Plus they can't claim damage was hidden by the dirt when I drop off/pick up.
Old 01-08-2009, 07:08 AM
  #12  
Contributors
 
BMWRINO's Avatar
 
Join Date: Oct 2007
Location: Milky Way, Earth, N. America, CA, San Jose, 95136, Latitude N 37� 16.837, Longitude W 121� 50.461
Posts: 3,561
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 530i | Sapphire Black | Sport | Premium | NAV | Logic 7 | DPE R07 Variant S Gloss Black with Polished Lip 20x8.5 front 20x10 rear | Falken FK452 tires 245/30/20 front 275/30/20 rear | H&R Coilovers | Smoked Tail Lights | M5 trunk spoiler | AC Schnitzer style roof spoiler | HID 8000K headlights & foglights | 35% tint all around | Sprint Booster | Speed Innovation ECU tuning | M5 trunk finisher | M-Tech body kit | Remus Quad Exhaust | AC Schnitzer style pedals | Euro Stickers | RPi Ram Air Induction | Smoked LED Side Lenses | AC Schnitzer style e-brake handle | AC Schnitzer style shifter | AC Schnitzer style iDrive knob | AC Schnitzer style carbon fiber diffuser | carbon fiber hood/trunk/steering emblems | carbon fiber grilles | carbon fiber door pillars | MTEC v2 Angel Eyes | Hamann style carbon fiber splitter
Default

I just came back from dropping my car for an oil change at Mt.View BMW in California .. my SA always asks if I want my car to be washed... usually I say no because I try to keep it clean on my own.. but with the intermittent rain we've been getting here, I took him up on the free car wash this time because my car was hella dirty..
Old 01-08-2009, 07:12 AM
  #13  
Contributors
 
keith84_uk's Avatar
 
Join Date: Jun 2006
Location: HK (N.T), UK (Surrey)
Posts: 4,533
Likes: 0
Received 0 Likes on 0 Posts
My Ride: BMW E60 530i , Silver with leather Air Con iDrive 17" Breyton Rims with Dunlop Sp Sport tyres (M-Tech Bodykit and rims WANTED) Alfa Romeo 147 TS1.6 , Black with Air Con 17" Multi Spoke alloys with Bridgestone RE040 tyres Toyota MR-S 1.8 VVTI , Lagoon Blue with Red leather Air Con 15" standard alloys with Toyo tyres Toyota Celica 1.8 VVTI, Lagoon Blue, Air Con, 16" Standard alloys with Kuhmo KU31, EBC Green Stuff
Default

Originally Posted by Howitzer' post='762652' date='Jan 8 2009, 04:31 PM
+2 I'd:
+3 in here
Old 01-08-2009, 07:25 AM
  #14  
ObD
Contributors
 
ObD's Avatar
 
Join Date: Aug 2007
Location: Boston, MA
Posts: 827
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2008 535i 6MT
Default

They have a touchless automated machine at my dealer so I let them do it. All handwashing/detailing is done by yours truely and no one else.
Old 01-08-2009, 07:29 AM
  #15  
Senior Members
 
BigMike's Avatar
 
Join Date: Jun 2007
Location: LA/Taiwan
Posts: 1,770
Likes: 0
Received 1 Like on 1 Post
My Ride: E60
Default

Yeah they run a dirty towel over it and that's it.

I'd rather they didn't.
Old 01-08-2009, 08:16 AM
  #16  
Senior Members
 
Allen's Avatar
 
Join Date: Dec 2007
Location: Birmingham, AL
Posts: 599
Received 0 Likes on 0 Posts
My Ride: 535i 6-speed
Model Year: 2008
Default

Originally Posted by SolanNo1' post='762609' date='Jan 8 2009, 09:28 AM
Even though they offer a free wash, I ask them NOT TO wash my car.
Same here. My SA has a BIG note on my account: DO NOT WASH THIS CAR. My policy is very simple....never let anyone touch the car for any reason unless you have no choice...service, etc. On my last car, of the (5) dings/scratches that it had after 13 years/250K miles, all but (1) happened when the car was in for service.

Example 1: Car was in for service, before returning it, they were gonna wash for me. Not yet having an auto car wash machine (they do now), they did it by hand..with a hose and bucket. Like most hoses, this hose had a metal tip. Well...that metal tip left a really nice gouge in my drivers door...black car....perfect with no dings/marks of any kind. They offered to fix it, but it would have required a re-spray of the entire door. So I put touch up paint on it and left...oh...and looked at that scratch EVERY time I got in car for the next 10 years!

Example 2: Car was at supposedly "high-end" body shop to get a very small scratch on the front bumper sprayed. Paint tech was gonna do me a 'favor'. While he was at it, he decided (never asked me)to buff the very front of the hood "to get off some bugmarks". The bug marks were gone...now I had swirl marks... No problem, I get orbital buffer those along with hood and they will disappear. Didn't turn out well at all. "Geeez...I'm sooo sorry....because we screwed up, how about we spray your hood". I just left it.

Example 3: My buddy was at the dealer in his M5 getting some wiper refills. My buddy was talking about what a PIA the refills are to install. So the SA; trying to be nice says "I'll have the tech install them for you". My buddy; being an idiot, says "sure...thanks a lot". The tech lifts the wiper vertical, removes the blade. Then somehow, the metal wiper falls/slams into windshield, cracking it. They order new windshield, install it, it makes windnoise, they troublshoot for a few days, install another windshield, and problem was fixed.

Needless to say...my policy is VERY FIRM...never let anyone touch the car for any reason unless you have no choice...
Old 01-08-2009, 08:22 AM
  #17  
Senior Members
 
kadafi39's Avatar
 
Join Date: Oct 2008
Location: Midlands, U.K.
Posts: 375
Likes: 0
Received 0 Likes on 0 Posts
Default

They dont offer free car wash at my local dealer, ?15 for a wash, ?30 for wash and wax and ?60!!! about $90 for a wash, wax and interior clean. i wash the car myself aswel.
Old 01-08-2009, 08:28 AM
  #18  
Members
 
jralber11's Avatar
 
Join Date: Apr 2008
Location: Las Vegas, NV
Posts: 43
Likes: 0
Received 0 Likes on 0 Posts
Default

That's funny, I used to be the car wash guy at Scottsdale BMW when I was a kid and now there is no way in hell that I would let those punks wash my baby.
Old 01-08-2009, 08:36 AM
  #19  
Contributors
 
kaiten408's Avatar
 
Join Date: May 2008
Location: Dallas, TX
Posts: 456
Likes: 0
Received 0 Likes on 0 Posts
My Ride: I have an 05 545i. It's a manual with a few options. This is my first BMW but I don't know how I'll ever be able to switch to something else.
Default

Originally Posted by keith84_uk' post='762686' date='Jan 8 2009, 10:12 AM
+3 in here
+4 , unless it's too cold out for me to realistically wash it
Old 01-08-2009, 08:59 AM
  #20  
Senior Members
 
SolanNo1's Avatar
 
Join Date: Jan 2005
Location: Clifton, VA
Posts: 450
Likes: 0
Received 0 Likes on 0 Posts
My Ride: Alpine White/Biege 545i, CWP, Nav, Active Steering, Auto Step ordered 2/1/05
Default

Originally Posted by ADD' post='762623' date='Jan 8 2009, 09:56 AM
I wouldn't want anybody else to wash it but me.
Ditto...


Quick Reply: Detail/Wash when taking vehicle in for service/maintenance



All times are GMT -8. The time now is 06:16 PM.