BMW dealer service policy - newbie question
Thread Starter
Members
Joined: Oct 2005
Posts: 31
Likes: 0
From: San Francisco area
My Ride: 07 530 xiT, ED, titanium gray, Sirius, Logic7, Nav, HUD, PDC, comfort access, comfort seats, butt warmers
What is BMW's policy on providing loaner cars while your car is in the shop?
For example:
-Are all dealers required to provide loaners?
-Or is the policy up to each individual dealer?
-Will there be any difference in loaner car policy if I buy from and have service done by the same dealer?
For example:
-Are all dealers required to provide loaners?
-Or is the policy up to each individual dealer?
-Will there be any difference in loaner car policy if I buy from and have service done by the same dealer?
Members
Joined: Aug 2005
Posts: 62
Likes: 0
From: Ottawa, Canada
My Ride: 2008 535i (Canada); Deep Sea Blue Metallic; Creme Leather; M Sport Package; Premium Package; Nav Package.
Originally Posted by JDN' date='Oct 31 2005, 08:13 AM
Dealers are not required to provide loaners. Generally, if you bought the car from a dealer he will provide a loaner.
[snapback]191208[/snapback]
Banned
Joined: Jan 2005
Posts: 2,882
Likes: 0
From: San Francisco Bay area
My Ride: '05 545i, silver gray, black leather with anthracite maple wood, sport package, premium sound, navigation, cold weather package, electric rear sunshade, folding rear seat, satellite radio prep, PIAA 4150K fogs, red rear reflectors, hardwired Valentine One
Originally Posted by rob525i' date='Nov 2 2005, 09:58 AM
[quote name='JDN' date='Oct 31 2005, 08:13 AM']Dealers are not required to provide loaners. Generally, if you bought the car from a dealer he will provide a loaner.
[snapback]191208[/snapback]
[snapback]192484[/snapback]
[/quote]That sounds like a "rental" not a loaner!
Senior Members
Joined: Aug 2005
Posts: 312
Likes: 0
From: Los Angeles
My Ride: '06 530i, Titanium Silver, Gray Leather, Sports PKG, Premium PKG, Sound PKG, Cold PKG, STEP Tranny, Power sun shades, fold rear seats, rear seat heating, PDC, Nav
Originally Posted by rob525i' date='Nov 2 2005, 09:58 AM
[quote name='JDN' date='Oct 31 2005, 08:13 AM']Dealers are not required to provide loaners. Generally, if you bought the car from a dealer he will provide a loaner.
[snapback]191208[/snapback]
[snapback]192484[/snapback]
[/quote]WTF!
:thumbsdown: Buy a $60K+ car and have to pay for a loaner...dealer suxs
Members
Joined: Oct 2005
Posts: 199
Likes: 0
From: San Francisco, Califonia
My Ride: 2004 545i SMG, Dinan Flywheel, M Sport Kit Blk, Blk.
Originally Posted by Vitacura' date='Nov 2 2005, 04:22 PM
My dealership has a fleet of E46 loaner cars they give to those who bought their car from them.
[snapback]192697[/snapback]
I have a loaner right now, new x3 - loaner means loaner - there is no charge. If you go to a reputable dealer - they should give you one for free
Contributors
Joined: Oct 2005
Posts: 687
Likes: 0
From: Ohio, USA
My Ride: 2006 530xi. Deep green with beige interior. 6 speed manual. Premium package.
both dealersips near me come and get your car and leave you with a loaner for any service - such as oil changes, etc
Contributors
Joined: Nov 2004
Posts: 122
Likes: 0
From: Westmont, IL
My Ride: 2006 530xi -- silver grey
My dealership provided me with a loaner, but they're cars from Enterprise
I am currently driving in a Ford Expedition, not a BMW, while my car is in for mods. :thumbsdown:
Well, at least I don't have to pay for the loaner, so I guess I shouldn't be disappointed. But man I sure do miss my e60--it sucks having to reach for the radio controls, etc.
Can't wait to get my car back!
I am currently driving in a Ford Expedition, not a BMW, while my car is in for mods. :thumbsdown:
Well, at least I don't have to pay for the loaner, so I guess I shouldn't be disappointed. But man I sure do miss my e60--it sucks having to reach for the radio controls, etc.
Can't wait to get my car back!
Members
Joined: Sep 2005
Posts: 205
Likes: 0
From: Los Angeles, CA
My Ride: 06 550 SMG |Comfort seats | sport, premium sound and cold weather packages | active steer | Navigation |comfort access | rear seat heat | rear seat fold down| sirius|
My dealer provides loaners and in the event that no BMW loaner is available they will use enterprise to get you a car
$0 cost to me
$0 cost to me
