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Problem with Bluetooth on 2008 528

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Old May 25, 2007 | 01:57 PM
  #1  
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One month to the day I picked up my 2008 528 my bluetooth went down. We paired it at the dealership and it worked fine. Yesterday when I tried to make a call all the phone numbers had disappeared. I have been unable to re pair the phone. My phone is a Motorola E815.
The screen has no record of a phone paired. I tried removing the code from the phones device history and also trying to pair my wife's phone. Checked everything.
Is there a way to reboot the system? I talked to BMW, they said it was very strange and to bring it in. I'm trying to save time by not going next week. Thanks
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Old May 25, 2007 | 08:19 PM
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Originally Posted by joeswork' post='428345' date='May 25 2007, 04:57 PM
One month to the day I picked up my 2008 528 my bluetooth went down. We paired it at the dealership and it worked fine. Yesterday when I tried to make a call all the phone numbers had disappeared. I have been unable to re pair the phone. My phone is a Motorola E815.
The screen has no record of a phone paired. I tried removing the code from the phones device history and also trying to pair my wife's phone. Checked everything.
Is there a way to reboot the system? I talked to BMW, they said it was very strange and to bring it in. I'm trying to save time by not going next week. Thanks

Depends what is Cell phone carrier, samething happened to me with motorola razr-sprint)
Changed my phone to samsung M500-sprint, works perfect.
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Old May 26, 2007 | 05:56 AM
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Originally Posted by joeswork' post='428345' date='May 25 2007, 05:57 PM
One month to the day I picked up my 2008 528 my bluetooth went down. We paired it at the dealership and it worked fine. Yesterday when I tried to make a call all the phone numbers had disappeared. I have been unable to re pair the phone. My phone is a Motorola E815.
The screen has no record of a phone paired. I tried removing the code from the phones device history and also trying to pair my wife's phone. Checked everything.
Is there a way to reboot the system? I talked to BMW, they said it was very strange and to bring it in. I'm trying to save time by not going next week. Thanks
So the problem isn?t that your phone numbers disappeared it?s that you are unable to pair a new mobile, correct? What is the error msg you get when attempting to pair?

Sounds like a problem only the dealer can fix. I?m not sure that the Control-Alt-Delete method will help as that doesn?t reset the TCU.
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Old May 26, 2007 | 06:49 AM
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My Ride: 2008 535i Titanium Silver Metallic, Premium Package Black leather, Cold Package, Auto, Multi-contour seats, Fold down rear seats, Xenon, Navigation HUD.
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Originally Posted by JSpira' post='428504' date='May 26 2007, 09:56 AM
So the problem isn?t that your phone numbers disappeared it?s that you are unable to pair a new mobile, correct? What is the error msg you get when attempting to pair?

Sounds like a problem only the dealer can fix. I?m not sure that the Control-Alt-Delete method will help as that doesn?t reset the TCU.
Thats correct, but I'm trying to pair the same mobil phone. I tried my wifes phone which is the same model as mine. I do have an appointment for next Friday Thanks for the input
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Old May 26, 2007 | 10:24 AM
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I have a Motorola Razr and mine will occasionally not pair up with Idrive phone directory. SOLUTION: I take the battery out of my Razr, wait about a minute and pop it back in the phone, this acts as a reboot for the phone. When I go back to the car after doing this all is find and the names/numbers show up in the directory again. This works for me, hope it works for you.
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Old May 26, 2007 | 10:44 AM
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The Motorola E815 has a long history of being compatible with the E60 BT. If neither phone pairs, it's most likely an issue for the dealer. Sorry dude
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Old May 27, 2007 | 09:11 AM
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Originally Posted by tomv' post='428601' date='May 26 2007, 02:24 PM
I have a Motorola Razr and mine will occasionally not pair up with Idrive phone directory. SOLUTION: I take the battery out of my Razr, wait about a minute and pop it back in the phone, this acts as a reboot for the phone. When I go back to the car after doing this all is find and the names/numbers show up in the directory again. This works for me, hope it works for you.
Tried it but no go .. thanks
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Old May 27, 2007 | 10:09 AM
  #8  
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Originally Posted by jrsamps' post='428607' date='May 26 2007, 02:44 PM
The Motorola E815 has a long history of being compatible with the E60 BT. If neither phone pairs, it's most likely an issue for the dealer. Sorry dude

thanks for the input
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Old Jun 1, 2007 | 07:43 AM
  #9  
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Originally Posted by jrsamps' post='428607' date='May 26 2007, 02:44 PM
The Motorola E815 has a long history of being compatible with the E60 BT. If neither phone pairs, it's most likely an issue for the dealer. Sorry dude

I just came back from the dealer. The SA first told me the phone was not BMW approved and that may be the problem. When I told him the phone paired and worked perfectly for a month, he had no answer.
They took it in and came back a half hour later. He said they paired a different phone and it worked. Then they paired mine and it worked. Don't know why..
Make any sense??
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