BMWNA read my post here and called me
#101
Super Moderator
Join Date: Mar 2004
Location: Pittsburgh, PA USA
Posts: 17,310
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: G30 M550i
Model Year: 2018
That link to RoadFly is the type of "generic" message that they use here as well. Click on the link below to see the type of posts that they post here:
http://forums.e60.net/index.php?act=Search...sult_type=posts
Keep in mind that they posted more than just those 17. For a while, guest posting was allowed on this site so there were posts that aren't included since BMW NA Customer Relations didn't register until they were forced to...
http://forums.e60.net/index.php?act=Search...sult_type=posts
Keep in mind that they posted more than just those 17. For a while, guest posting was allowed on this site so there were posts that aren't included since BMW NA Customer Relations didn't register until they were forced to...
#102
Originally Posted by Rudy' post='205931' date='Dec 1 2005, 10:54 PM
I haven't (and won't) go back and read this entire thread but was it discussed that BMW is playing detective in this case because they are proactively trying to learn about a potential issue with an oil leak problem?
My understanding is that there was a post or two here that talked about an oil leak and BMW tracked down the poster(s). If so, I think it's fine that they did that since there is such a potential for a more widespread problem. (I doubt they tracked the poster down without already having a suspicion that there is a larger, more widespread problem out there.) Maybe they're considering a recall or maybe they're trying to learn what the problem is?
My understanding is that there was a post or two here that talked about an oil leak and BMW tracked down the poster(s). If so, I think it's fine that they did that since there is such a potential for a more widespread problem. (I doubt they tracked the poster down without already having a suspicion that there is a larger, more widespread problem out there.) Maybe they're considering a recall or maybe they're trying to learn what the problem is?
#103
Contributors
Join Date: Aug 2005
Location: Austin TX
Posts: 6,554
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2014 X5 xDrive 5.0 M Package Carbon Black Metallic/2008 M Roadster Imola Red
Originally Posted by hoopsrob' post='206491' date='Dec 3 2005, 02:01 AM
My professional opinion is that BMW wants to give us great service and may contact us for that. They read the forums to gather insight into their most loyal consumers and they could care less who mods their car. I think the people monitoring this forum are marketing personnel who don't care or deal with warranty issues for the statistically small number of people who may do something that voids their warranty and then gets free service anyhow. In any service business, there always will be people who take advantage of the system to get something for which they are not entitled.
FYI, mods don't automatically void warranties, and, generally, one doesn't get something undeserved if warranty services are performed on a modded car. The only problem with a mod is the potential for warranty services beng denied if a BMW part fails--which is blamed on the mod--even if the mod actually didn't cause the failure. Check out the information on the Magnuson Moss Warranty Act provided above. In general, whole warranties are not voided. As indicated, unless something really drastic has occurred, a mod would only legitimately result in warranty services being denied if the mod caused a BMW part to fail.
[note to Mr/Ms BMWNA marketing person--- feel free to send SWAG to be delivered with my car later this month/early Jan. at the Performance Center---VIN ends in 600----thanks!]
FYI, mods don't automatically void warranties, and, generally, one doesn't get something undeserved if warranty services are performed on a modded car. The only problem with a mod is the potential for warranty services beng denied if a BMW part fails--which is blamed on the mod--even if the mod actually didn't cause the failure. Check out the information on the Magnuson Moss Warranty Act provided above. In general, whole warranties are not voided. As indicated, unless something really drastic has occurred, a mod would only legitimately result in warranty services being denied if the mod caused a BMW part to fail.
[note to Mr/Ms BMWNA marketing person--- feel free to send SWAG to be delivered with my car later this month/early Jan. at the Performance Center---VIN ends in 600----thanks!]
#104
Contributors
Join Date: Jun 2004
Location: FLA - East Coast, USA
Posts: 3,618
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: (USA) 645Ci, Silver Gray, Chateau, Cold Weather PKG, Premium Sound PKG, Sport PKG, Step, NAV [Std Equip in 645], HUD, Satellite (SIRIUS) Radio, Aux Input, Bluetooth enabled using iPhone 3GS w/ adapter cradle - Build date - 01/05, Baby delivered 2/24/05
BMWNA is doing alot of direct phone contact of M5 owners on the Vanos Oil line issue. See here
http://www.m5board.com/vbulletin/showthrea...goto=nextoldest
As of last night they were all happy to be tracked down regardless of how BMW got their info.
http://www.m5board.com/vbulletin/showthrea...goto=nextoldest
As of last night they were all happy to be tracked down regardless of how BMW got their info.
Thread
Thread Starter
Forum
Replies
Last Post
thesalboy
Other BMW Models
2
04-08-2015 09:13 AM